Cogent People

Salesforce Developer

• Perform data analysis to support business and operational reporting needs
• Develop analytical products and reports using BI tools and Salesforce reporting capabilities
• Write and execute complex queries to respond to client data requests
• Design and implement Salesforce dashboards and reporting solutions
• Develop Salesforce components including Apex, Lightning components, and related solutions
• Support integrations between Salesforce and external data sources and APIs
• Ensure adherence to code quality, data quality, and performance best practices
• Support scalable and secure delivery of reports and solutions within Agile sprint cycles and on an ad-hoc basis

Senior Data Analyst – Salesforce Developer

Business Analyst

• Support requirements elicitation, documentation, and validation for project workflows and related system processes
• Gather and refine business requirements, supporting Agile delivery teams, and ensuring alignment between CMS processes, system functionality, and user needs
• Support analysis of workflows, data structures, and user interactions to ensure accurate and effective system implementation

DevOps Engineer

• Support detailed requirements elicitation, documentation, and validation for MESH workflows, data structures, and user interactions
• Work with stakeholders and Agile teams to refine user stories
• Ensure alignment with CMS processes
• Support testing and user acceptance
• Lead DevSecOps implementation using Copado to enable automated, secure CI/CD pipelines and controlled release promotion across Salesforce environments
• Ensure configuration management, test automation gating, and deployment traceability aligned with CMS security and compliance requirements
• Integrate continuous validation, monitoring, and release governance into all delivery activities
• Contribute to continuous improvement by identifying gaps in workflow execution, data quality, and user experience

DevOps Lead, Copado

IT Support

• Provide Tier 1 intake support for system users.
• Assist users with system access, navigation, and basic troubleshooting.
• Respond to user inquiries and support requests in a timely manner.
• Identify, document, and escalate complex issues to higher-level support teams.
• Ensure accurate capture of user issues and initial troubleshooting steps.
• Follow established procedures for issue resolution and escalation.
• Document common issues, solutions, and troubleshooting steps.
• Contribute to knowledge base content to improve support efficiency.
• Support overall user satisfaction and system usability.

Help Desk Junior Analyst

QA Engineer

• Define and execute test strategies for functional and accessibility testing.
• Develop test cases and validate system workflows against requirements.
• Lead Section 508 accessibility testing to ensure compliance with CMS and federal standards.
• Validate compatibility with assistive technologies (e.g., screen readers, keyboard navigation).
• Identify, document, and track defects through resolution.
• Support user acceptance testing (UAT) activities and coordination.
• Collaborate with cross-functional teams and stakeholders during testing cycles.
• Provide clear reporting on testing progress, outcomes, and risks.

Manual Accessibility Tester

Engineer

• Design and execute performance, load, and scalability testing activities.
• Analyze system performance results and identify performance bottlenecks and areas for improvement.
• Collaborate with cross-functional teams, including technical and business stakeholders, to support performance objectives.
• Support delivery efforts aligned with CMS standards and program requirements.
• Monitor and assess application and system performance throughout the development lifecycle.
• Contribute to documentation, reporting, and quality assurance activities.
• Identify opportunities for process improvements and increased operational efficiency.
• Ensure compliance, quality, and documentation standards are maintained.

Performance Engineer

Product Manager

• Define and communicate product vision, strategy, and roadmap aligned with CMS mission objectives, business priorities, and user needs.
• Translate strategic goals into actionable product initiatives and measurable outcomes.
• Ensure roadmap priorities support organizational objectives and program goals.
• Manage and prioritize product backlogs to maximize business value and user impact.
• Monitor product performance and recommend enhancements based on data, feedback, and evolving requirements.
• Collaborate with cross-functional teams, business stakeholders, users, and technical partners to gather requirements and align priorities.
• Build consensus among diverse stakeholder groups and support informed decision-making.

• Support system reliability, monitoring, and operational stability across environments
• Implement and maintain observability practices, including monitoring, logging, and alerting
• Contribute to automation efforts that improve system reliability and operational efficiency
• Participate in incident response activities and production support
• Perform root cause analysis for system issues and outages
• Support performance optimization and tuning of applications and infrastructure
• Work with DevOps and development teams to maintain production readiness
• Contribute to continuous improvement of deployment and operational processes
• Collaborate across engineering teams to support stable and scalable systems

Site Reliability Engineer

• Lead requirements analysis across business, workflow, and operational areas
• Translate CMS policy and operational needs into clear user stories and acceptance criteria
• Ensure end-to-end traceability from requirements through implementation and validation
• Collaborate with cross-functional teams and stakeholders to define and refine requirements
• Support alignment between business needs and technical solutions
• Facilitate clarification and refinement of requirements throughout the delivery lifecycle
• Support testing and validation activities to ensure requirements are met
• Assist in user acceptance testing (UAT) and issue resolution as needed
• Provide Tier 2 functional support, including workflow and data issue analysis

Senior Business Analyst

• Lead end-to-end testing activities across functional, integration, and workflow areas.
• Develop and execute test strategies to ensure comprehensive coverage.
• Coordinate testing efforts across cross-functional teams.
• Oversee defect identification, tracking, prioritization, and resolution.
• Support quality assurance processes throughout the delivery lifecycle.
• Identify opportunities to improve testing practices, coverage, and efficiency.

Senior Tester

• Design and implement complex Salesforce solutions supporting CMS workflows and business rules
• Develop and maintain custom functionality using Apex, Lightning Web Components (LWC), Flow, and Platform Events
• Configure and enhance Salesforce capabilities to support business and technical requirements
• Develop and support Salesforce integrations with internal and external systems using REST and/or SOAP APIs
• Support scalable and secure delivery of Salesforce enhancements within Agile sprint cycles
• Contribute to solution delivery activities while ensuring alignment with technical and business objectives
• Ensure code quality, performance, and maintainability of Salesforce solutions
• Support adherence to CI/CD and DevSecOps practices within Salesforce environments
• Collaborate with cross-functional teams and stakeholders to support successful solution delivery and implementation

Senior Salesforce Developer

Security Engineer

• Implement and validate security controls across applications and environments
• Ensure alignment with CMS, FISMA, FedRAMP, and federal security standards
• Support secure configuration practices across systems and infrastructure
• Identify, track, and support remediation of security vulnerabilities
• Participate in vulnerability assessments and security reviews
• Support risk reduction efforts through timely remediation coordination
• Integrate security practices into DevSecOps pipelines and delivery workflows
• Support continuous monitoring and compliance readiness activities
• Collaborate with engineering teams to embed security into development processes
• Work closely with the ISSO and security stakeholders on compliance activities.

Full-stack Engineer

• Support the design and development of AI-powered healthcare data analytics solutions across the software development lifecycle, including design, implementation, testing, and deployment
• Work under the guidance of experienced engineers to analyze requirements, contribute to solution design, and implement features using AI-based tools and traditional development practices
• Write clean, maintainable, and well-documented code using Python, TypeScript, and SQL
• Participate in agile ceremonies including daily stand-ups, sprint planning, backlog grooming, and retrospectives
• Assist with debugging, troubleshooting, testing, and performance improvements
• Conduct research and experimentation related to AI technologies, frameworks, and tools
• Collaborate with cross-functional team members in a fast-paced and mission-driven environment

Software Engineering Internship

• Support the deployment, maintenance, and monitoring of AWS cloud infrastructure in alignment with federal security and compliance standards
• Develop and maintain Python and shell scripts to automate operational tasks, monitoring, deployment support, and environment maintenance
• Support CI/CD pipelines for application deployments, ETL workflows, database updates, and configuration management across development, test, and production environments
• Monitor infrastructure, application, and pipeline health using enterprise monitoring and logging tools; assist with troubleshooting, incident response, and operational support activities
• Support operational improvements through automation, monitoring enhancements, deployment consistency, and environment standardization
• Administer Linux servers and cloud-hosted database environments, including patching, configuration updates, backup validation, and general operational support
• Support enterprise job scheduling, workflow orchestration, and data transfer processes through monitoring, dependency tracking, troubleshooting, and issue coordination
• Manage AWS IAM, networking, and security configurations in compliance with federal cloud governance requirements
• Create and maintain operational documentation including runbooks, deployment procedures, troubleshooting guides, and architecture diagrams
• Collaborate with infrastructure, development, database, and operations teams to support system reliability and operational efficiency

DevOps Engineer, Mid-Level

• Develop, and maintain Salesforce solutions using Apex, Lightning Web Components (LWC), and Flow, leveraging both declarative and programmatic approaches.
• Build and support Salesforce features across custom development and configuration.
• Build and support Salesforce integrations using APIs (REST/SOAP) and file-based exchange mechanisms.
• Develop AI-enabled features leveraging Salesforce Einstein and agentic AI patterns where applicable.
• Support production systems, including troubleshooting, debugging, and resolution of incidents.
• Contribute to continuous improvement of development standards, code quality, and deployment practices.
• Collaborate with operations, testing, security, and compliance teams to ensure secure and reliable delivery.
• Participate in DevSecOps practices, including version control and CI/CD pipelines as applicable.