Site Reliability Engineer

Cogent People

Site Reliability Engineer at Cogent People Inc. supporting system reliability and operational stability across environments with a focus on observability and automation practices.

Posted 6/9/2026full-timeColumbia • Maryland • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Support system reliability, monitoring, and operational stability across environments
Implement and maintain observability practices, including monitoring, logging, and alerting
Contribute to automation efforts that improve system reliability and operational efficiency
Participate in incident response activities and production support
Perform root cause analysis for system issues and outages
Support performance optimization and tuning of applications and infrastructure
Work with DevOps and development teams to maintain production readiness
Contribute to continuous improvement of deployment and operational processes
Collaborate across engineering teams to support stable and scalable systems

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience
Experience in system reliability, DevOps, or production support roles
Experience with monitoring, logging, and observability tools
Understanding of incident management and root cause analysis processes
Familiarity with cloud environments and infrastructure concepts
Experience supporting automated deployment or operational workflows
Strong problem-solving and troubleshooting skills
Excellent written and verbal communication skills
Ability to work effectively in fast-paced, production-critical environments
Strong collaboration skills across development and operations teams

Benefits

Comp & perks

Medical, Dental, and Vision Insurance (comprehensive coverage)
401(k) with company match
Company-paid life insurance
Short-term and long-term disability coverage
Paid Time Off: 3 weeks annually + 10 paid holidays
Employee assistance and wellness resources (as applicable)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

system reliabilityDevOpsproduction supportmonitoring toolslogging toolsobservability toolsroot cause analysisperformance optimizationautomated deploymentoperational workflows

Soft Skills

problem-solvingtroubleshootingwritten communicationverbal communicationcollaborationability to work in fast-paced environments

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Information Systems