Coca-Cola FEMSA

Senior HR Shared Services Center Analyst

Coca-Cola FEMSA

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • 🇧🇷 Brazil

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Job Level

Senior

Tech Stack

VBA

About the role

  • Act as the lead for opening tickets in SAP HCM, analyzing the necessary configurations;
  • Create scenarios in a test environment for ticket submission;
  • Prepare functional specifications for improvements in SAP HCM;
  • Provide support to payroll users to resolve errors and assist with review of statutory reports;
  • Execute tests involving business rules and coordinate issue resolution with the IT area;
  • Support users from multiple HR areas (including users in other locations) regarding procedures and use of SAP HCM;
  • Produce management reports;
  • Identify and act on process improvement and resource optimization opportunities;
  • Detect possible discrepancies in payroll accounting processing and work with partner areas to resolve errors;
  • Calculate pensions and advise users on how to perform the calculation in the SAP HCM system;
  • Liaise with vendors and external agents involved in payroll processes (such as payroll-deductible loans, supplier remittances, VAN providers – bank files);
  • Review user access profiles and approve granting of functions/transactions based on the function-user relationship;
  • Validate system changes resulting from legal updates;
  • Respond to labor and social security inspections and internal audits.

Requirements

  • Knowledge of labor legislation and payroll routines, with a generalist profile;
  • Social contributions and filings (SEFIP, FGTS) and federal tax filings (DCTfWeb and DIRF);
  • Experience developing presentations and management reports;
  • Implementation experience with payroll systems and/or e-Social;
  • Experience maintaining and creating tickets for SAP HCM, module PY (Payroll);
  • University degree in Administration, Accounting, Human Resources, or related fields;
  • Microsoft Office (Excel, Word and PowerPoint);
  • Labor legislation expertise;
  • SAP HCM (PY module);
  • Knowledge of Personnel Administration and Payroll routines;
  • Participation in payroll system or e-Social implementation projects is desirable;
  • Knowledge of e-Social;
  • Experience in shared services centers and/or BPO (Business Process Outsourcing);
  • VBA (Macros) or BI.
Benefits
  • PPR (Profit Sharing/Performance Bonus)
  • On-site gym
  • Day off on your birthday
  • Health plan
  • Dental plan available by enrollment according to employee choice
  • Group life insurance
  • On-site cafeteria / meal allowance
  • Food allowance
  • Employee purchase program at current price list
  • Pharmacy credit processed through payroll
  • Credit union
  • School kit provided at the start of the school year for dependents
  • Birthday kit
  • Christmas kit
  • Toy voucher: provided in October for dependents.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SAP HCMPayrolle-SocialVBABIManagement reportingFunctional specificationsProcess improvementTicketingLabor legislation
Soft skills
Analytical skillsProblem-solvingCommunicationCollaborationOrganizational skillsAttention to detailUser supportPresentation skillsInterpersonal skillsCoordination
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