Coates

Operations

• Work across a variety of projects and customer sites
• Use construction and on-site experience and skills to plan, execute and supervise the installation of portable buildings and other temporary facilities
• Act as the Coates representative on-site, taking ownership of client solutions and ensuring delivery excellence
• Oversee the coordination & installation of our range of specialised products on customer sites
• Run prestart and toolbox meetings to maintain safety and communication standards
• Manage customer site conditions, delays, customer expectations and variances to original quote
• Demonstrate and promote a Safety-First culture throughout the organisation and all operations
• Build and develop an efficient and effective installation team
• Work with Coates branches to organise plant, equipment and resourcing

Operations Supervisor

Customer Support

• Addressing customer needs in person, by phone and email
• Generating hire schedules, quotes, and invoicing
• Coordinating equipment deliveries, transfers, pick-ups, repairs & breakdowns
• Assisting customers and colleagues in the yard with loading equipment

Customer Service Coordinator

Controller

• Cleaning and inspection tasks of equipment including some minor repairs and adjustments and the use of test instruments.
• Supporting role to the workshop mechanics/electricians to enable them to focus on equipment repairs and more complex tasks.
• Check and control equipment (inbound and outbound) as it comes in and out of the yard inclusive of the spotting function.
• Assist in keeping workshop, yard and service area clean, tidy and safe.

Equipment Maintenance Controller

Engineering Manager

• Lead the engineering design function and shape Coates’ national strategy for engineered solutions.
• Drive a Safety-First culture across the organization and customer relationships.
• Design and draft engineered temporary works solutions ensuring compliance with Australian Standards.
• Provide onsite engineering services including inspection, testing, and technical support.
• Manage delivery of engineering certifications leveraging both internal and external chartered engineers.
• Develop best-practice, cost-effective designs that meet legislative and environmental requirements.
• Identify opportunities to enhance Coates’ technical offerings in line with market trends and customer needs.
• Build strong industry presence by representing Coates through professional memberships and trade shows.
• Lead, coach, and develop a high-performing team focusing on accountability and growth.
• Ensure full compliance with company policies, procedures, and safety protocols.

National Engineering Manager

Executive Assistant

• Be the key support driving efficiency across the North BU leadership team.
• Project manage two of our biggest events each year: the North BU Annual Awards and the Annual Branch Managers Conference.
• Manage competing priorities, communicate clearly and confidently with all levels of the business.
• Tailor messaging to suit the audience and anticipate their needs before they ask.
• Lead our uncompromising Safety-First culture throughout the organisation and customer relationships.
• Manage multiple inboxes and handle necessary internal approval and paperwork for travel arrangements.
• Organise meetings and telephone conferences/videoconferences and events end to end, including logistics and catering.
• Draft meeting agendas, take down minutes, circulate meeting actions, and follow up on action items.
• Perform general administrative duties for the wider team as required.

Account Manager

• Be the trusted contact for clients, driving growth
• Grow your career with great benefits in a supportive, inclusive team
• Establishing yourself as the lead point of contact for all client matters and developing trusted relationships
• Navigate your way through allocated client organisations and increase awareness of Coates offerings and solutions
• Develop strategies and collaborate with support teams to deliver initiatives that delight customers and support sales growth

Software Engineer

• You’ll be a key technical resource for our customers as well as our sales and operations teams.
• You’ll be customer-facing on a daily basis, identifying opportunities to quote and then securing shoring projects across SEQ.
• You will also play a major role in promoting and driving utilisation of Coates’ new lightweight, high-strength shoring system launching in January 2026.
• Working with local and regional sales plus operations teams to drive product awareness and technical product expertise to existing and new customers.
• Assessing sites with customers and identifying opportunities whereby Coates can offer solutions to advance their projects.
• Developing key relationships across a broad range of internal stakeholders and with civil and construction customers.
• Leading our uncompromising Safety-First culture throughout the organisation and customer relationships.

Engineering Solutions Specialist

DevOps Engineer

• Responsible for IT Infrastructure within the Coates landscape as a subject matter expert for Cloud Transformation activities
• Driving Infrastructure as Code methodologies
• Designing, deploying, and maintaining cloud solutions (SaaS, PaaS, IaaS)
• Liaising with vendor for strategic partnerships
• Standardise and automate processes using scripting technology
• Performing root-cause analysis and implementing preventive measures for service interruptions
• Working closely with the Security, Infrastructure and Development Teams

Operations Supervisor

Customer Service Coordinator

Equipment Maintenance Controller

National Engineering Manager

Executive Assistant

Customer Service Coordinator

Account Manager

Engineering Solutions Specialist

System Engineer, Infrastructure – DevOps, IaC