Senior Design Producer
ŌURA
Assistant Property Manager II
Coastline Equity
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $22 - $24 per hour
Job Level
Mid-LevelSenior
About the role
- As an Assistant Property Manager II at Coastline Equity, deliver high-quality service and care to tenants and support daily property management operations.
- Tenant & Vendor Communication: Serve as a point of contact for tenant and vendor needs; respond to phone calls, voicemails, and emails; handle after-hours and emergency on-call duties.
- Maintenance Coordination: Collaborate with Senior Property Manager on maintenance; bid, schedule, and follow up on repairs; conduct move-in, move-out, and routine inspections; coordinate vendor insurance documentation.
- Tenant & Rent Management: Support rent collection processes including delinquency follow-ups and rental agreement enforcement; prepare/manage documentation for proceedings; manage and verify rent rolls and tenant documentation.
- Administrative Operations: Submit invoices for A/P processing, track vendor payments, maintain tenant/vendor/maintenance files in AppFolio, oversee key tracking, and assist scheduling appointments.
- Technology & Efficiency Improvements: Leverage AppFolio and other property management tools; identify areas for process improvement and workflow automation including AI; stay current on industry systems.
- Collaboration & Compliance: Maintain collaborative relationships with Senior Property Manager and departments; help ensure regulatory compliance, property safety, and participate in internal initiatives to improve operations.
Requirements
- Problem Solving: Addresses challenges with creativity and resourcefulness.
- Action-Oriented: Tackles daily operations with energy and a get-it-done mindset.
- Communication: Clear, respectful, and consistent in both written and verbal interactions.
- Calendar & Task Management: Keeps schedules and to-do lists on track with strong attention to detail.
- Risk Awareness: Recognizes potential issues and takes proactive steps to mitigate them.
- Customer Service Focus: Understands the importance of tenant retention and positive vendor relations.
- Tech & AI Readiness: Comfortable using digital tools and exploring new platforms for efficiency.
- 2+ years of office experience working in an office or administrative setting.
- 3+ years of customer service experience in a fast-paced or high-volume environment.
- Strong organizational and verbal/written communication skills.
- Demonstrated ability to multitask and manage a full task list with prioritization.
- Interest in real estate and obtaining a California Real Estate License within the two year.
- Comfort with emergent and high-pressure situations, including emergency response.
- Proficiency in Microsoft Office Suite.
- Preferred: Prior experience in property management, leasing, maintenance coordination, or inspections.
- Preferred: Familiarity with property management software, preferably AppFolio.
- Preferred: Understanding of rent collection processes, lease enforcement, and rental documentation.
- Preferred: Experience submitting A/P invoices and managing basic property-level reporting.
- Preferred: Basic knowledge of insurance documentation, work order labor tracking, or rental proceedings.
- Wants a driven, adaptable, and curious team player who thrives in a fast-paced environment, explores new tools including AI, takes initiative, and values collaborative growth.
