CNO Financial Group

Senior Sales Operations Coordinator

CNO Financial Group

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $23 - $35 per hour

Job Level

Senior

About the role

  • Provide administrative support for Washington National and Colonial Penn sales platforms, product expansion, and the adoption of new technologies
  • Manage daily communication with sales partners to ensure seamless operations by addressing any issues or inquiries
  • Manage agent onboarding, maintain licensing updates, and communicate daily with partners
  • Analyze sales data to verify data integrity, identify potential issues or anomalies, conduct root cause analysis, and collaborate on creative solutions
  • Assist in developing and implementing sales processes, tools, and best practices to enhance productivity and effectiveness for internal and external sales teams
  • Monitor partners and internal agent renewal process monthly to ensure no pay delays due to agent license non-renewal
  • Conduct UAT business testing for sales platform rollouts and updates with our IT agile partners
  • Assist in D2C pilot and other projects designed to drive and test sales growth and efficiency
  • Provide backup for monitoring lead distribution flows and provide hourly lead reports
  • Identify bottlenecks in sales processes and recommend improvements to streamline operations and increase productivity
  • Utilize Microsoft 365 tools to design and build workflows that support sales pilots and other critical initiatives

Requirements

  • High-School Diploma, GED in general studies
  • 1-3 years of related sales support experience
  • Experience utilizing C3, Vantage, and BPA to research and analyze customer issues or complaints
  • Strong capability to succinctly summarize complex problems and deliver clear solutions
  • Excellent organization and methods of tracking tasks
  • Advanced Excel & PowerPoint skills
Benefits
  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan with company match
  • short-term & long-term disability insurance
  • Paid time-off and corporate holidays
  • paid parental leave
  • company paid life insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales data analysisroot cause analysisUAT business testingworkflow designExcelPowerPoint
Soft skills
communicationproblem-solvingorganizationtask trackingcollaboration
Certifications
High-School DiplomaGED
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