CMB

Market Research AVP, Account Management – Consumer Tech, Retail, E-Commerce, Lifestyle Brands

CMB

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Salary

💰 $120,000 - $150,000 per year

Job Level

Lead

About the role

  • Serve as the lead business developer for growth and acquisition of assigned accounts in Consumer Tech, Retail, E-Commerce, and Lifestyle Brands
  • Oversee research project execution including survey design, data analysis, insight gathering, and strategy formation
  • Partner with Client Services, Business Development, Analytics, Marketing, and People & Culture to deliver superior client experiences
  • Lead consultative sales process: respond to RFPs, design methodology, develop project budgets and timelines, prepare proposals, finalize Statements of Work
  • Lead forecasting and long-range financial planning for client projects, ensuring budget projections and resource allocation
  • Build long-term consultative relationships with clients and act as senior consultant overseeing project execution
  • Demonstrate thought leadership by speaking at events, writing blogs/articles, and engaging in the MRx community
  • Lead internal project teams with high employee engagement and provide mentorship and feedback
  • Work with Strategy & Innovation Operations and P&C to recruit and onboard new talent
  • Partner with VP, Practice Leader to establish and meet goals via balanced scorecard (sales, client satisfaction, profitability, efficiency, mentorship)

Requirements

  • Degree in Statistics, Marketing, Market Research, Business Management, Psychology, Sociology, Applied Economics, Political Science, or related field
  • 7+ years of overall custom market research experience
  • 3+ years independently leading projects, building client relationships, and growing accounts
  • Proven success in leading and selling research within Consumer Tech, Retail, E-Commerce, and Lifestyle Brands
  • Experience delegating, managing, mentoring, and influencing project teams
  • Understanding of complex market research methods (e.g., trade-off designs, factor analysis, driver modeling)
  • Fluent in Microsoft Word, Excel, PowerPoint and Outlook
  • Excellent at managing multiple relationships and priorities
  • Excellent at establishing and managing relationships with clients, vendors and co-workers
  • Understanding of CMB best practices, processes, and priorities
  • Sense of humor and self-aware leadership qualities
  • No visa/work authorization available (candidates must be authorized to work in the country)
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