• Handle and resolve offline tax cases that cannot be processed automatically by the Sprintax software
• Prepare and review individual federal and state tax returns (Form 1040-NR and state equivalents) for nonresident taxpayers
• Analyze supporting tax documentation, income statements (W-2, 1042-S, 1099, etc.) and residency information to ensure accurate tax treatment
• Identify and escalate any complex or high-risk cases to senior team members or tax experts
• Communicate with other teams via email or internal ticketing systems to clarify missing information and provide updates on case progress
• Maintain accurate records of tax cases handled and ensure timely resolution in accordance with internal service level agreements
• Stay up to date with IRS and state tax guidance relevant to nonresident aliens, students, and scholars
• Support other operational or compliance tasks as required during peak season

Junior Tax Specialist

Tax Associate