Cludo

Customer Success Manager

• Maintain and nurture a large group of customers through 1:1 interactions or campaigns (webinars, emails, etc.)
• Analyze data and collect and report insights on customers to deliver high-impact solutions
• Identify growth opportunities and assess potential risks
• Support customer on our product
• Develop customer engagement programs and campaigns at scale
• Encourage customer interaction through manual and automated touchpoints
• Retain and expand your book of business

Senior Customer Success Manager

Business Development Rep

• Own the Top of Funnel : Hunt, qualify, and engage prospects through email, LinkedIn, and cold calls.
• Book Meetings : Create real opportunities for the AE team — not just demos, but real value conversations.
• Be Curious : Learn how marketers and digital teams use site search — and show them how Cludo can help.
• Lead by Example : After proving success, you’ll help hire, train, and lead new BDRs as we grow the team.
• Collaborate Like a Pro : Work closely with marketing and sales to turn intent into pipeline.
• Get Creative : Test new outreach tactics, sequences, and messaging.
• Bring the energy. Bring the ideas.

Senior Customer Success Manager

Lead Business Development Representative