Cloudflare

Account Executive

• Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets
• Lead proactive and strategic pipeline management efforts
• Develop a profound understanding of customers' IT architectures
• Orchestrate and manage multiple complex customer engagements simultaneously
• Set clear direction and lead a virtual team of specialists to collaboratively manage and close complex customer opportunities
• Act as an authority on digital transformation
• Articulate highly compelling, strategic value propositions for Cloudflare's services
• Expertly lead and navigate complex contract negotiations
• Build long-term, executive-level strategic relationships
• Consistently focus on the long-term needs of the team and the business

Senior Named Account Executive

Communications

• Lead all aspects of communications pertaining to the Office of the President, including related media relations, speaking engagements, public appearances, employee communications, stakeholder engagement, social media, planning, and personal branding.
• Create the blueprint for a broader executive communications program. Establish the core playbooks, central messaging pillars, and training frameworks used to uplevel spokesperson readiness across Cloudflare's leadership.
• Seamlessly translate highly complex technical concepts (such as AI, cybersecurity, and cloud infrastructure) into engaging, accessible narratives for mainstream business audiences and media—without losing the technical rigor that developer audiences expect.
• Actively champion and integrate generative AI tools into your daily workflow to research, draft, iterate, and scale executive content efficiently.
• Manage and strategically plan all aspects of how the executive prepares for, shows up at, and maximizes her presence at appearances, events, and communications-focused engagements.
• Craft compelling executive messaging, narratives, keynotes, op-eds, and content across internal and external communication channels.
• Partner closely with the executive admin team to ensure alignment with the President’s calendar and trips, while working closely with key PR, IR, and Employee Comms stakeholders to streamline and curate strategic brand narratives.

Senior Director, Executive Communications

Solutions Engineer

• Engage early and often with customers
• Identify and map customer initiatives to the Cloudflare platform
• Build relationships and technical champions within customer accounts
• Develop tailored technical content and demos

Senior Solution Engineer – AI, Start-Ups

Manager

• Orchestrate Strategic Deal Architecture
• Sales Co-pilot & Strategic Influence
• Curate and Tune AI Agents
• Drive Process Iteration
• Champion AI & Automation Integration

Deal Desk Manager

Full-stack Engineer

• Building and maintaining the platform that powers safe, reliable, and automated deployments across Cloudflare.
• Joining the Deploy@Scale team and shaping the future of deployment automation and release safety.
• Ensuring service resiliency by orchestrating progressive deployments, supporting health-mediated rollouts, and automating release workflows at scale.
• Making deployments seamless, predictable, and observable for all engineering teams across Cloudflare.
• Working on complex, globally distributed systems that underpin every Cloudflare product and impacting the reliability and velocity of Cloudflare’s global network.

Software Engineer – Resiliency, Deploy at Scale

• Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets
• Lead proactive and strategic pipeline management efforts
• Develop a profound understanding of customers' IT architectures
• Orchestrate and manage multiple complex customer engagements simultaneously
• Set clear direction and lead a virtual team to collaboratively manage and close complex customer opportunities
• Act as an authority on digital transformation
• Articulate highly compelling, strategic value propositions
• Expertly lead and navigate complex contract negotiations
• Build long-term, executive-level strategic relationships
• Consistently focus on the long-term needs of the team and the business

Commercial Account Executive

Administrative Assistant

• Provide comprehensive backup administrative support to executives during EA absences, demonstrating rapid proficiency in their specific calendar management, domestic and international travel arrangements, and expense reporting.
• Exhibit exceptional multitasking abilities and adeptness in prioritizing tasks within a fast-paced environment, while maintaining meticulous attention to detail, accuracy, and adherence to deadlines.
• Serve as a reliable liaison between executives and internal/external stakeholders, facilitating effective communication and collaboration across all levels of the organization.
• Handle ad hoc projects, event coordination, and operational assignments with professionalism and efficiency, demonstrating flexibility and resourcefulness in addressing evolving priorities.
• Contribute to the efficiency of office operations by anticipating needs, proactively identifying solutions, and implementing streamlined processes for hand-offs and coverage.
• Handle highly sensitive and confidential information with the utmost discretion and professionalism at all times.

Senior Administrative Assistant – Floater

Customer Support

• Manage customer engagement across the entire customer lifecycle, from onboarding through renewal.
• Be a Trusted Advisor to your customers by helping them adopt the Cloudflare products and services to meet their needs and make them successful.
• Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion.
• Maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.
• Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings, with a track record of successful planning and execution of Executive Business Reviews.
• Demonstrate how your customer engagement directly impacts revenue growth and adoption of Cloudflare solutions and services.
• Negotiate and execute renewal contracts in accordance with customer objectives.
• Analyze data and leverage tools to identify selling opportunities and business value.
• Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets.
• Develop and maintain long-term relationships with stakeholders in your account portfolio.
• Work cross-functionally with Product, Engineering, Support, Marketing and other teams to resolve customer business issues and work towards each customer’s stated goals.
• Manage customer feedback and product needs by providing feature requests to internal partner teams.
• Able to prioritize effectively to handle multiple deals at the same time.
• Generative AI: Mastery of LLMs to rapidly draft renewal communications, synthesize quarterly review data, and prepare executive summaries.
• Data Analysis: Proficiency in leveraging AI analytics tools to parse customer usage metrics and instantly highlight up-sell or cross-sell opportunities.
• Workflow Automation: Ability to build automations to synchronize CRM data, update weekly forecasts, and trigger lifecycle alerts.
• AI Problem Solving: The instinct to view AI as a partner in solving tough problems to keep the Internet moving forward.

Customer Experience Manager – French Speaking

General

• Owning the end-to-end intelligence production pipeline — from research intake through drafting, editing, review, and publication — for intelligence reports, blog posts, briefing content, and technical documentation related to cyber threats and security research
• Setting and managing the production schedule and release calendar, coordinating across researchers and analysts to prioritize which intelligence products ship and when
• Serving as the final quality gate before customer-facing publication, running fact-check, technical-accuracy, and editorial review cycles and adjudicating changes to content
• Writing, editing, and publishing high-quality intelligence content, and translating raw researcher notes and technical analysis into accessible, well-structured, impactful narratives
• Developing, maintaining, and enforcing style guides, templates, classification markings, and source-handling and best-practice standards for threat intelligence briefings and publications
• Reviewing and refining threat research content to ensure clarity, consistency, technical precision, and adherence to Cloudflare's editorial standards
• Mentoring and coaching technical writers and analysts on writing craft, intelligence tradecraft, and reporting standards
• Collaborating with analysts and external partners to contextualize intelligence findings and communicate them effectively to customers and the public
• Partnering with marketing, design, PR, and communications teams to amplify intelligence content, manage workloads and deadlines, and develop a cohesive security narrative

Intelligence Production Lead

Incident Response Analyst

• Execute immediate defensive maneuvers at the Cloudflare edge to protect customer availability, including deploying custom WAF rules, implementing L3/L4 DDoS shunning, and performing real-time traffic filtering.
• Support and execute the end-to-end incident response process for clients (investigation, containment, remediation, and recovery). Review technical deliverables and coordinate sessions with customer stakeholders.
• Build a strong understanding of targeted attacks to create and execute customized tactical and strategic remediation plans for compromised organizations.
• Identify and isolate infected hosts, revoke compromised sessions, and stop data exfiltration within the customer's infrastructure.
• Track unauthorized lateral movement, identify sophisticated persistent backdoors, and execute containment to preserve evidence while neutralizing the adversary.
• Conduct initial evidence preservation within customer environments according to forensic standards.
• Create and enhance client-facing Crisis & Incident Response solutions based on industry standards. Identify opportunities for process optimization in monitoring, detection, and response.
• Utilize AI-powered security platforms to synthesize telemetry sets, automate log summarization, and accelerate the identification of emerging threat patterns.
• Prepare high-fidelity incident reports, forensic findings, and client communications. Maintain rigorous standards for clarity and accuracy to ensure understanding of both the threat and the resolution.

• Manage customer engagement across the entire customer lifecycle, from onboarding through renewal.
• Be a Trusted Advisor to your customers by helping them adopt the Cloudflare products and services to meet their needs and make them successful.
• Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion.
• Maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.
• Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings, with a track record of successful planning and execution of Executive Business Reviews.
• Demonstrate how your customer engagement directly impacts revenue growth and adoption of Cloudflare solutions and services.
• You are ultimately responsible for the retention and growth of your book of business. You will own and drive the renewal including maintaining and reporting an accurate weekly forecast.
• Negotiate and execute renewal contracts in accordance with customer objectives.
• You will be an expert in deal construction and pricing strategy. You will directly be designing renewals to create a win-win for customers and Cloudflare.
• Analyze data and leverage tools to identify selling opportunities and business value.
• Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets.
• Develop and maintain long-term relationships with stakeholders in your account portfolio.
• Work cross-functionally with Product, Engineering, Support, Marketing and other teams to resolve customer business issues and work towards each customer’s stated goals.
• Manage customer feedback and product needs by providing feature requests to internal partner teams.
• Able to prioritize effectively to handle multiple deals at the same time.
• Generative AI: Mastery of LLMs to rapidly draft renewal communications, synthesize quarterly review data, and prepare executive summaries.
• Data Analysis: Proficiency in leveraging AI analytics tools to parse customer usage metrics and instantly highlight up-sell or cross-sell opportunities.
• Workflow Automation: Ability to build automations to synchronize CRM data, update weekly forecasts, and trigger lifecycle alerts.
• AI Problem Solving: The instinct to view AI as a partner in solving tough problems to keep the Internet moving forward.

Customer Experience Manager – Russian Speaking

Executive Assistant

• Support two leaders in the Security organization
• Manage complex issues requiring in-depth evaluation
• Optimize executives' schedules and time
• Own all trip-related matters
• Manage the executives' communications
• Create executive-level materials with minimal guidance

Engineer

• Lead Insider Threat Digital Investigations
• Conduct comprehensive technical investigations individually and partnering with our incident response teams into potential insider threat incidents, including data exfiltration, intellectual property theft, unauthorized access, and other malicious activities.
• Knowledge and execution experience in collecting, preserving , and analyzing digital evidence from a variety of sources (e.g., endpoints, network logs, cloud services, email, etc.).
• Document all investigative steps and findings in a clear, concise, and defensible manner.
• Present findings to senior leadership and cross-functional partners (Legal, HR, Privacy) in a professional and objective manner.
• Ensuring regulatory, legal and privacy requirements are met through all
• Insider Threat Hunting
• Proactively hunt for insider threats using a variety of security tools and data sources (e.g., SIEM, DLP, EDR, UEBA).
• Develop and execute threat hunting hypotheses based on emerging threats, attack techniques, and an understanding of our company's unique environment.
• Correlate disparate data points to identify anomalous or suspicious user behaviors.
• Detection & Response Improvement
• Collaborate closely with the Security Incident Response Team (SIRT) and Threat Detection teams to continuously enhance our insider threat detection capabilities.
• Design, develop, and implement new rules, alerts, and use cases in our security tools to identify insider threat indicators.
• Evaluate and recommend new technologies and processes to mature our Insider Threat program.
• Develop and refine response playbooks for various insider threat scenarios.
• Cross-Functional Collaboration
• Serve as the primary technical liaison for the Insider Threat program, building strong, trusted relationships with Legal, HR, and Privacy teams.
• Work in lockstep with these teams to ensure that investigations are conducted with sensitivity, respect for employee privacy, and within legal and ethical guidelines.
• Provide technical expertise and guidance during policy development and incident response planning.

Insider Threat Engineer

Data Scientist

• Research, design, and evaluate detection models that identify automated, fraudulent, and malicious activity across Internet-scale data.
• Dig into massive datasets to uncover the patterns and behaviors that distinguish adversaries from legitimate users.
• Define how detection success is measured, designing metrics and evaluation strategies for problems where ground truth is noisy, delayed, or contested.
• Stay current on emerging AI/ML research and evaluate how new techniques can be applied to our products.
• Partner with ML Engineers, Data Engineers, and Product to take detection approaches from research to production and measure their real-world impact.

Senior Data Scientist, Detection

• Architect the Digital Strategy: Define the overarching vision for Cloudflare’s corporate digital channels, ensuring our voice is distinct, authoritative, and deeply understood by tech-savvy audiences and enterprise buyers alike.
• Elevate Executive Positioning: Partner directly with our executive leadership team to shape and scale their personal digital brands, turning complex industry trends into compelling online narratives.
• Drive Multi-Channel Storytelling: Manage our corporate social media channels (X/Twitter, LinkedIn, YouTube, etc.) while expanding our strategic footprint into emerging platforms and technical communities.
• Bridge Tech and Culture: Translate highly complex technical milestones—from network infrastructure to post-quantum cryptography—into creative, engaging, and accessible digital content.
• Crisis & Rapid Response: Act as a critical node in our crisis management engine. When internet-scale events happen, you will ensure our digital response is swift, transparent, accurate, and aligned with our core values.
• Data-Driven Optimization: Establish robust measurement frameworks to track brand sentiment, share of voice, and engagement, continuously iterating our strategy based on hard data.