Senior Product Designer II
MarginEdge
Growth Experience Manager
CloudBees
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $145,000 - $165,000 per year
Job Level
Mid-LevelSenior
About the role
- Lead the Technical Writing team and PLG motion to drive user activation, retention, and expansion across CloudBees' SaaS platform
- Define and execute a product-led strategy for onboarding, activation, and in-product guidance
- Integrate AI and partner with AI platform team to apply generative AI to authoring, delivery, and user experience of content
- Partner with Product Managers, Engineers, UX/UI and GTM teams to deliver product-led experiences
- Oversee creation and continuous refinement of onboarding flows, help content, tooltips, and embedded documentation to reduce user confusion and support adoption
- Foster a culture of user empathy, creativity, and continuous learning within the team
- Report to the VP of Product and collaborate cross-functionally to identify growth levers and translate them into intuitive experiences that convert
Requirements
- 5+ years of experience in product design, content strategy, growth product management, or related fields
- At least 2+ years managing product managers, product designers, and/or writers
- Demonstrated experience in growth-focused roles
- Strong understanding of user-centered design principles, design systems, and experimentation frameworks (e.g. A/B testing)
- Proven ability to work cross-functionally and drive alignment across product, engineering, and marketing teams
- Experience with modern product design and documentation tools (e.g., Figma, Adobe XD, Contentful, GitBook)
- Excellent communication, collaboration, and leadership skills
- Bonus: Experience working in PLG (Product-Led Growth) or self-serve product models
