Operations Specialist
Checkr, Inc.
Cloud
Legal Content Specialist
Clio - Cloud-Based Legal Technology
full-time
Posted on:
Origin: • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$70,200 - CA$95,000 per year
Job Level
Junior
Tech Stack
Cloud
About the role
- Implementing best practices for developing, organizing, categorizing, and updating a constantly fluctuating digital library
- Continuing to expand Clio’s legal content footprint across the United States and other jurisdictions
- Working closely with cross-functional partners and external vendors
- Applying machine learning and other technologies to streamline our content development pipeline
- Initiating and maintaining productive and professional communications with Clio customers
- Developing and maintaining expert skill-levels with Clio Draft and Clio’s suite of other solutions
- Practicing responsible ownership and stewardship of assigned projects
- Advocating internally for our customers by understanding their needs
- Leveraging metrics to drive priorities and measure progress
- Apply meticulous attention to detail and a strong grasp of drafting workflows to maintain high quality standards
Requirements
- 1+ year of legal experience and/or training at a paralegal or higher level preferred
- Genuine empathy, strong interpersonal skills and ability to make customers feel appreciated and valued
- Experience in legal practice management software and familiarity with legal workflows and processes
- Proactive and self-motivated mindset
- Ability to work independently and manage multiple priorities in a fast-paced environment
- A strong understanding of cloud-based legal technologies together with a demonstrated understanding of the legal industry and the drafting needs of legal professionals
