Climb Channel Solutions NA

Support Engineer

• Providing world-class support to our EMEA customer base.
• Train and motivate a team of Support Engineers who are responsible for proposing mutual resolution success criteria, coordinating communication and resource efforts cross functionally, and resolving customer escalations in a timely manner.
• Foster and leverage key relationships inside Delinea to influence various functional groups to apply key resources to solve customer issues quickly.
• Develop and present executive-facing reports that summarize real-time situational updates and analysis as well as key themes extracted from escalations worldwide.
• Proactively engage with in-region and worldwide executives as appropriate, to improve customer relationships and demonstrate Delinea commitment to the customer at the highest levels.
• Conduct post mortems to determine the root cause of critical escalations and identify opportunities for continuous improvement in the customer experience.
• Evaluate staff performance and provide coaching and development guidance to help each engineer achieve his or her maximized performance.
• Implement KPIs to measure progress both at an individual and team level
• Perform trending and analysis of escalations to ensure quality delivery of services to our customers
• Onsite customer visits as required

Technical Support Manager

Analyst

• Maintain relationships with financial institutions to help build and maintain Delinea’s worldwide banking network.
• Research and resolve inquiries regarding global cash activities.
• Execute daily treasury transactions, including wire transfers, ACH payments, FX trades and intercompany settlements.
• Monitor daily cash positions and update short-term and long-term cash flow forecasts to manage liquidity.
• Monitor FX exposure and support hedging strategies. Manage interest rate risks for Delinea’s debt facilities.
• Prepare regular treasury reports for leadership. Ensure compliance with Delinea’s treasury policy and audit requirements.
• Support Accounting, Finance, Tax, Legal, FP&A and other internal teams with projects and initiatives relating to cash, bank accounts and treasury activities.
• Coordinate certificates of insurance and participate in yearly insurance renewals.

Treasury Analyst

Human Resources

• Serve as the primary HR point of contact for APAC-based employees, providing day-to-day HR support across the employee lifecycle from onboarding through offboarding.
• Maintain accurate employee records and ensure HR practices align with local regulations and global policies.
• Support a positive employee experience by responding to employee and manager questions with professionalism, discretion, and consistency.
• Support local benefits administration and act as a knowledgeable resource for employees and leaders regarding benefit programs.
• Partner with Total Rewards, Payroll, and external vendors to ensure accurate, compliant delivery of benefits and pay.
• Provide guidance on local compliance requirements and support adherence to employment regulations in APAC.
• Address employee relations matters and day-to-day people topics, escalating complex or high-risk issues to global HR or Employee Relations partners as appropriate.
• Partner with regional leaders to support performance management, feedback conversations, and policy application.
• Promote a culture of feedback, transparency, and inclusion aligned with company values.
• Partner with global recruiters to support hiring efforts in the APAC region.
• Deliver localized onboarding efforts and ensure new hires are set up for success.
• Support global performance and compensation processes, ensuring local compliance and alignment with market practices.
• Provide input on compensation benchmarking and salary structures as needed.
• Maintain HR data accuracy and support basic reporting and documentation needs.
• Act as a bridge between global HR strategies and local execution across APAC.
• Collaborate closely with U.S.-based HR leadership and global People partners to ensure consistency, alignment, and knowledge sharing.
• Contribute to the development and localization of HR policies, procedures, and playbooks for APAC locations, including Singapore, Australia and The Philippines.

Senior HR Generalist – APAC

Procurement

• Oversee all strategic sourcing and supplier management performance
• Develop category management strategies, execute upon them, and monitor their success
• Manage supplier relationships, performance and improvement, risks, and issues
• Facilitate the sourcing process with business unit teams
• Develop and maintain strong relationships with business units for effective procurement activities
• Communicate regularly with stakeholders and manage project updates
• Negotiate with internal and external stakeholders
• Provide functional guidance related to project resources

Strategic Sourcing Manager

Cloud Engineer

• Develop, implement, monitor, and enforce cloud governance frameworks and policies to ensure compliance with regulatory requirements and industry best practices; We automate everything for efficiency
• Ensure cloud infrastructure adheres to security best practices and compliance standards
• Conduct regular security assessments and audits
• Implement and manage identity and access management (IAM) policies
• Manage and implement hardware security keys (e.g., YubiKeys)
• Monitor cloud usage, costs, and implement strategies to optimize spending
• Provide regular reports and insights on cloud costs and usage trends to senior leadership and Finance
• Develop automated, seamless, and simple solutions to minimize repetitive manual operations
• Work closely with development and security teams to minimize restrictions that inhibit progress as well as ensuring cloud governance policies are integrated into workflows
• Provide communication, training, and guidance to development teams on new policies, procedures, and best practices for cloud resource management
• Develop CI/CD pipelines for deploying policies and other CSP management
• Respond to and resolve cloud governance-related incidents and issues; Provide root cause analysis when necessary

Cloud Engineer – Governance – FedRAMP

• Design, implement, and maintain a secure and scalable infrastructure platform hosting a myriad of services for a global SaaS organization.
• Provide hands-on technical mentorship to a team of Cloud Engineers.
• Own and ensure that internal and external SLA’s meet and exceed expectations.
• Participate in special projects as required.
• Contribute to and evangelize cloud native architectural patterns and take an ownership stake in maintaining adherence to them.

Cloud Engineer, Infrastructure Services, FedRAMP

Platform Engineer

• Design, implement, and maintain Terraform modules that support both Azure commercial and Azure Government environments.
• Configure Argo CD applications and Argo Rollouts strategies for progressive delivery to government cloud environments.
• Adapt GitOps PR-based approval workflows for government environment promotion and compliance requirements.
• Restructure CI/CD pipelines for government boundary deployment, including NuGet package mirroring strategies.
• Collaborate with cross-functional teams to understand requirements, propose technical solutions, and contribute to architectural decisions.
• Participate in code reviews to ensure high-quality and maintainable infrastructure code.
• Mentor and provide technical guidance to other engineers, fostering a culture of continuous learning and growth.
• Create reference implementations and documentation that enable other teams to deploy their services to government cloud.

Senior Platform Engineer – Government Focus

Backend Engineer

• Design, develop, and deploy scalable and highly available cloud-based applications using C#/.NET Core in performant Kubernetes clusters.
• Update libraries to support both Azure commercial and Azure Government environments.
• Address security findings including cryptographic implementation reviews and PII scrubbing in telemetry.
• Create abstraction layers for infrastructure services (message brokers, caching) to support multiple backend implementations including Azure Service Bus.
• Using Scrum processes, collaborate with cross-functional teams (PM, UX, Dev) to understand requirements, propose technical solutions, and contribute to architectural decisions.
• Participate in code reviews to ensure high-quality and maintainable code.
• Mentor and provide technical guidance to other engineers, fostering a culture of continuous learning and growth.
• Create reference implementations and documentation that enable other teams to migrate their services to government cloud.

Senior .NET Cloud Security Software Engineer

Technical Account Manager

• serve as the technical subject matter expert for the Fastpath product family
• act as the customer's trusted advisor to maximize value from their Fastpath deployment
• regularly monitor customer health metrics and share insights
• deliver remote services to new and existing customers
• engage swiftly with customers to resolve high-priority issues
• track product updates, new features, and emerging compliance requirements
• conduct regular review sessions to validate platform configurations
• document customer environments, access profiles, risk mitigations, and control evidence
• coordinate participation in early access programs for new Fastpath releases
• visit customer sites for Quarterly Business Reviews and compliance assessments
• maintain high performance levels with customers, measured through satisfaction surveys
• build and leverage relationships across Delinea to mobilize resources quickly
• develop and present executive-level reports summarizing access risk posture and compliance themes.

Full-stack Engineer

• Participate in the design, development, testing, and maintenance of microservice-based applications using C#/.NET Core and related technologies.
• Develop and deploy web applications using CI/CD.
• Collaborate with cross-functional teams to design, develop, test and deploy software solutions.
• Participate in code reviews and contribute to quality assurance by maintaining high development standards.
• Diagnose and resolve technical issues across various environments.
• Prepare and maintain comprehensive documentation for software components, APIs, and deployment processes.
• Learn and apply best practices in software engineering, security and DevOps.
• Implement and maintain AI-enabled features and services utilizing MCP within microservice architectures.

Associate Software Engineer – Platform Services

• Architect the design and help develop, test and maintain secure microservices and distributed systems using C# .NET, ensuring alignment with Delinea’s cloud and security architecture standards.
• Lead the design and implementation of AI and automation features using the Model Context Protocol (MCP) to enable intelligent, adaptive access management.
• Develop, maintain, and optimize database schemas, queries, and stored procedures across SQL and NoSQL systems such as Azure SQL and Cosmos DB.
• Ensure data integrity, availability, and security within microservice communication and storage layers.
• Implement Infrastructure as Code (IaC) using Terraform for consistent provisioning and lifecycle management of Azure resources.
• Develop and maintain CI/CD pipelines for secure, automated deployments using Azure DevOps.
• Collaborate with architects, product managers, and DevOps teams to define system roadmaps, ensuring compliance with security and privacy requirements.
• Conduct code and design reviews, emphasizing performance, security, and maintainability.
• Provide technical mentorship to engineering peers and foster a culture of continuous improvement.
• Drive innovation in AI-assisted automation, context-aware security, and data-driven decisioning across Delinea’s platforms.

Senior Software Engineer – Platform Services

Compliance

• Enforce cybersecurity Process Risk and Control frameworks that are rationalized against applicable laws and standards.
• Support FedRAMP Moderate and/or High authorization and ongoing compliance
• o Coordinate with 3PAOs, sponsoring agencies, and internal stakeholders during initial assessment.
• o Assist in developing and maintaining FedRAMP-required documentation.
• o Coordinate evidence collection for RAR, SAR, and continuous monitoring.
• o Track security control implementation with engineering and IT teams.
• o Maintain and update the POA&M and remediation timelines.
• o Help manage ongoing FedRAMP continuous monitoring activities (e.g., monthly scans, annual assessments).
• Perform cybersecurity risk assessments and maturity assessments.
• Conduct control readiness assessments to evaluate design, implementation, and effectiveness.
• Execute strategy for improving efficiency and ensuring organizational procedure alignment to maintain compliance with industry standards.
• Lead continuous control monitoring activities using GRC and compliance automation platforms.
• Function as a trusted advisor for business partners on the design and effective operation of controls.

Senior GRC Analyst

• Be a fully contributing member of a Delinea sprint team
• Work on full stack Delinea Platform services for both cloud-hosted and on-premises applications
• Contribute to all aspects of software development lifecycle (SDLC) from architecture to design to development
• Promote secure development practices with awareness and application of OWASP principles
• Leverage modern AI tools and approaches where appropriate to increase development efficiency and improve product intelligence
• Provide mentorship and guidance to junior team members and peers

Senior C# Software Engineer

Sales Engineer

• Establish a gold standard demo approach that credibly underpins the company’s vision for Privilege Access Management Solutions.
• Strategize with account managers on ways to optimize our engagement with client stakeholders
• Deliver world class Proof of Value (PoV) / Proof of Concept (PoC) engagements that solidify the value and differentiation of Delinea solutions
• Develop new and innovative concepts and programs to drive pipeline with the ESP target customer base.
• Leverage public speaking, industry commentary, and social media outlets to build awareness and drive pipeline.
• Articulate the Delinea vision and strategy with prospects, customers, & partners.
• Be a strategic thinker that is constantly looking for selling techniques and strategies that can create a competitive advantage for Delinea.
• Identify industry trends that qualify as growth opportunity for the Delinea business.
• Address technical blockers that are impeding the closing of opportunities.
• Work with Product Management in relaying feature requests and suggestions based on market, customer, and prospect feedback.

Senior Sales Engineer

• Establish a gold standard demo approach that credibly underpins the company’s vision for Privilege Access Management Solutions.
• Strategize with account managers on ways to optimize our engagement with client stakeholders.
• Deliver world class Proof of Value (PoV) / Proof of Concept (PoC) engagements that solidify the value and differentiation of Delinea solutions.
• Develop new and innovative concepts and programs to drive pipeline with the ESP target customer base.
• Leverage public speaking, industry commentary, and social media outlets to build awareness and drive pipeline.
• Articulate the Delinea vision and strategy with prospects, customers, & partners.
• Be a strategic thinker that is constantly looking for selling techniques and strategies that can create a competitive advantage for Delinea.
• Identify industry trends that qualify as growth opportunity for the Delinea business.
• Address technical blockers that are impeding the closing of opportunities.
• Work with Product Management in relaying feature requests and suggestions based on market, customer, and prospect feedback.