Tech Stack
ITSMLinuxTypeScriptUnix
About the role
- Implementing, maintaining, and securing enterprise IT systems
- Monitoring and resolving issues across servers, storage, and network devices
- Applying IAVA patches and maintaining compliance documentation
- Performing Tier 2 support for escalated issues and coordinating resolution
- Collaborating with ISSOs and ISOs for configuration and security approvals
- Supporting POA&M milestones and compliance reporting
- Troubleshooting and analyzing system integration and performance
- Manage day-to-day system operations
- Provide Tier 2 escalation support
- Implement security patches
- Collaborate with ISSOs and ISOs to ensure systems remain secure and compliant
- Support architecture and operations at scale
Requirements
- TS/SCI with Polygraph clearance
- 15 years of system administration experience in similar environments
- Bachelor’s degree in a technical discipline (or 4 additional years of experience in lieu of a degree)
- 6 years of experience with IT Service Management (ITSM)
- ITIL 4 platform certification
- Proficiency in Linux/UNIX and Windows system administration
- Strong experience in patching, compliance, and issue resolution
- Experienced in Linux/UNIX system administration and troubleshooting
- Skilled in patch management and system hardening
- Familiar with performance optimization and capacity planning
- Confident supporting Tier 2 escalations and resolving complex issues
- Knowledgeable in configuration management and IT compliance frameworks
- Comfortable working across platforms (Linux, UNIX, and Windows)
- Effective at coordinating with security and system stakeholders
- $10k annual training/education benefit
- 10% 401k contribution fully vested on day one
- annual health and technology allowance
- access to a state-of-the-art technology lab
- monthly TechConnect and DeepDive collaboration sessions with our entire technical staff
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
system administrationLinuxUNIXWindowspatch managementcompliance documentationtroubleshootingperformance optimizationcapacity planningconfiguration management
Soft skills
issue resolutioncollaborationcoordinationsupporting escalationscommunication
Certifications
TS/SCI with Polygraph clearanceITIL 4 platform certification