Salary
💰 $85,000 - $148,000 per year
About the role
- Provide premium DB2 sysprog support and services to Ensono mainframe clients as they relate to Mainframe DB2 systems
- Perform mainframe database software upgrades coupled with administration and tuning to support customers’ DB2 environments
- Work with vendor personnel to achieve timely solutions of database problems
- Responsible for day-to-day database maintenance such as creating backups, performing restores, monitoring file extent growth, scheduling reorganizations, creating and maintaining DR procedures and overall support of customer needs and requests
- Perform a variety of database optimizations including reporting and analysis of the efficiency of the database configuration and periodic review of database performance
- Participate in on-call responsibilities and provide support on 24 x 7 x 365 basis across multiple time zones
- Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to DB2
- Provide primary support for reported problems related to DB2 tables spaces
- Provide key support for customer migration services (new customer transitions) as they pertain to DB2 and related OEM software products
- Assist assigned project manager in the migration of newly acquired customers addressing technical hurdles timely
- Execute tasks associated with customer disaster recovery plans in cooperation with Disaster Recovery Services
- Adhere to ITSM change control procedures and schedules that efficiently manage resources and allow timely implementations
Requirements
- Bachelor’s degree required and/or equivalent work experience
- 5+ years of professional experience in DB2 for administration and systems programming support
- CA and IBM tools for DB2 a plus
- Knowledgeable in best practices of software management, maintenance and documentation
- SMP/e experience
- Experience with configuring and managing DB2 in a parallel sysplex environment
- Ability to develop innovation, strategies, processes and best practices in software management
- Experience with establishing policies and procedures pertaining to database management, DR, security, maintenance, and utilization
- Experience with reviewing new versions of DB2 for functionality, advising how they benefit the client
- Ability to evaluate change requests and determine impact to assigned clients and troubleshooting and solving production database issues
- Experience with supporting DB2 security requests
- Ability to review DB2 security to find potential risks
- Experience with reorganization of application data
- Experience with reviewing, tuning of internal DB2 buffer pools and SQL code
- Demonstrated ability to respond quickly and effectively to support requests from multiple clients
- Supporting multiple customer for after hours on-call
- Self-motivated and able to work independently
- Must be able to multi-task and work under short deadlines and in high pressure situations
- Excellent communication skills (written, verbal and presentations)
- Ability to work as part of a team, as well as independently