Reliability Engineer

U.S. Bank

full-time

Posted on: 8/29/2025

Location: 🇺🇸 United States

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💰 $86,360 - $101,600 per year

Mid-LevelSenior

ITSMSDLCServiceNowSplunk

About the role

Role combines supporting production applications and automating discoveries, reducing incidents, restoring customers quickly
Focus on availability, latency, performance, efficiency, proactive monitoring
Interfaces with business users, development teams and system admins to ensure systems meet business needs
Develop, coordinate, and conduct technical reliability studies on designs
Measure and analyze reliability of design, materials, processes, cost, final products
Recommend design or test methods and SPC procedures
Complete risk analysis studies of new designs and processes
Undertake testing and analysis on failures, propose design changes to improve reliability

Bachelor's degree, or equivalent work experience
Four to five years of relevant work experience in business and risk analysis, IT Service Management, production support, product/project management, or application development
Ability to provide technical architectural direction input for Hogan systems processing, Hogan Release System
Strong Mainframe development and support skills (Hogan Cobol, JCL, MF Utilities, Debugging tools), IMS DB skills
CICS skills, IBM Utilities, BMC utilities
Knowledge of Tools like GitLab, CD/CI pipelines, API’s
Open to work nonstandard work hours and workdays (24/7/365 on-call Rotation)
Ability to design, build, test, debug and document system software and hardware solutions
Experience providing prompt and high-quality production support to complex mainframe legacy systems during incidents, events or problems using HOGAN, CICS, JCLs, Scheduler, TSO, Dump analysis and debugging, and ServiceNow
Excellent verbal and written communication skills
Ability to design, write, deliver, leverage monitors and dashboards that improve predictability and are actionable in a proactive manner (SPLUNK, Datadog)
Experience working on full Software Development life cycle including Agile, Scrum and Waterfall methodologies ( development, implementation and support of mainframe Hogan Cobol applications )
Strong knowledge of ServiceNow processes (Incident Management, Problem Management)