DevSecOps Engineer
Connected Logistics
AzureCloudJenkinsKubernetesMicroservicesNoSQLSQL
Manager, Service Reliability Engineering
Ciena
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $119,400 - $190,700 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudDistributed SystemsSwift
About the role
- Build, mentor, and lead a high-performing Application Support team focused on accountability, collaboration, and continuous improvement.
- Define and implement strategic goals for the team, ensuring alignment with organizational priorities and business needs.
- Design, implement, and manage robust infrastructure solutions to ensure scalability and reliability of critical systems.
- Establish proactive monitoring strategies to identify and address issues before they impact users.
- Lead incident response efforts during service disruptions, ensuring swift resolution and clear communication.
- Drive root cause analysis for system failures and implement long-term solutions to enhance reliability.
- Champion automation initiatives to improve operational efficiency and reduce manual interventions.
- Identify opportunities for innovation, applying cutting-edge technologies to enhance system reliability and user experience.
- Collaborate with cross-functional teams to align reliability goals and integrate best practices across the software lifecycle.
- Ensure comprehensive system documentation to support efficient troubleshooting and knowledge sharing.
Requirements
- Proven experience managing highly available systems, including cloud-based infrastructure.
- Deep knowledge of system performance optimization, troubleshooting methodologies, and industry best practices.
- Proficiency in programming and scripting for automation.
- Familiarity with monitoring tools, incident management platforms, and metrics analysis.
- Solid understanding of cloud platforms, databases, CI/CD pipelines, distributed systems, and security protocols.
- Strong communication skills to engage stakeholders and cross-functional teams effectively.
- Demonstrated ability to lead teams in high-pressure situations with methodical problem-solving approaches.
- Analytical mindset to interpret data and metrics for informed decision-making.
- Proactive ownership to identify opportunities for improvement and anticipate challenges.
- Systemic thinking to design resilient solutions with long-term sustainability.
Benefits
- medical, dental, and vision plans
- participation in 401(K) (USA) & DCPP (Canada) with company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- company-paid holidays
- paid sick leave
- vacation time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cloud-based infrastructuresystem performance optimizationtroubleshooting methodologiesprogrammingscripting for automationmonitoring toolsincident management platformsCI/CD pipelinesdistributed systemssecurity protocols
Soft skills
communication skillsleadershipmethodical problem-solvinganalytical mindsetproactive ownershipsystemic thinkingcollaborationcontinuous improvementaccountabilityinnovation
