Learning Specialist
FreedomCare
Professional Development and Knowledge Management Lead
Clarkston Consulting
full-time
Posted on:
Origin: • 🇺🇸 United States • North Carolina
Visit company websiteJob Level
Senior
About the role
- Partner with SBU leadership and Service and Industry Community leaders to support Core & Elective skills development and firm KM needs
- Lead Core & Elective skills development and manage project plans for identified learning programs
- Provide visibility into project plans and results (Content Creation and Delivery) to firm leadership
- Manage firm SMEs to enable training and knowledge-sharing to meet skills development and KM goals
- Collaborate with subject matter experts and business leaders to assess learning needs and design interactive virtual and in-person training
- Evaluate training effectiveness and measure business impact through assessment data, performance outcomes, and key metrics
- Stay current on emerging trends in training innovation and consulting industry needs
- Oversee regular review and maintenance of key knowledge assets, including Delivery Methodologies and related tools & templates
- Ensure tracking, reporting, and measurement of business outcomes/results for all Training and KM programs
- Support Business Development with relevant training metrics and benchmarking data
- Monitor and oversee completion of steward certifications to meet partnership alliance requirements (e.g., SAP, Veeva)
- Serve as a change champion for organizational mindset shift around PD and KM
- Support continuous improvement by executing, marketing, and leading change management programs to support PD and KM strategy
- Other duties as assigned
Requirements
- Knowledge of learning and development best practices, strategic talent management, workforce planning, and consulting marketplace
- Experience applying instructional design principles to develop engaging, interactive training programs (virtual and in-person) in partnership with subject matter experts
- Demonstrated expertise in assessing learning effectiveness and demonstrating business impact through data analysis, performance metrics, and evaluation frameworks
- Awareness of emerging trends and innovations in learning (e.g., AI-driven solutions, digital learning technologies) and the ability to apply them to enhance learning strategies
- Strong interpersonal skills with experience leading and managing diverse teams that include both direct and indirect reports
- Ability to lead and coach stewards across the firm
- Excellent writing, presentation, and oral communication skills with a proven ability to communicate clearly and effectively to audiences at all levels
- Strong analytical, organizational, and project management skills and attention to detail
- Capacity to serve as a trusted advisor and to handle and work with a high level of confidential human resources information, company information, and related materials
- Track record of success in juggling multiple priorities and tasks to achieve deadlines in a fast-paced consulting environment
- Proficient in Office 365 – especially PowerPoint, Excel, and SharePoint
- 4-year degree in business, education, human resources, instructional design, organizational development, or a related field from an accredited college or university
- Preferred: Strong knowledge of the consulting industry and its terminology and processes
- Preferred: Experience in key industries: Life Sciences, Consumer Products, Retail, and/or Professional Services
- Preferred: Familiarity with Learning Management Systems
