Service Delivery Consultant – Global Human Resources
Bank of America
Senior Human Resources – Generalist
Clarkston Consulting
full-time
Posted on:
Location Type: Hybrid
Location: Durham • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Own core functional areas for the HR team including onboarding, off-boarding, benefits, leave programs, immigration, government compliance, payroll, and employee relations.
- Maintain and enhance the human resources organization programs through planning, implementing, and continuously evaluating programs and practices
- Serve as a sought-after resource to employees at all levels.
- Manage employee benefits programs and serving as the point of contact for employee inquiries, claims resolutions, invoicing and improvement recommendations. Also, participating in the financial analysis of all benefit programs.
- Administer the various Human Resource Information Systems (HRIS) to ensure data integrity and utility of master data
- Process various personnel actions and generating reports, which includes handling confidential and sensitive personnel information
- Ensure adherence to all federal, state and local employment laws and compliance requirements and filings.
- Evaluate results and initiatives for ownership areas to ensure alignment with firm objectives and recommend new approaches, policies, and programs to effect continual improvements in efficiencies and outcomes
Requirements
- A minimum of five (5) years prior Human Resources experience, ideally with a professional services firm (e.g., law firm, accounting firm, management consulting)
- Experience with benefits and leave programs administration
- Strong attention to detail with a proven track record of program and process execution
- Proficiency with Microsoft Office Suite, human resource information systems (HRIS), and technology platforms
- The ability to handle and work with a high level of confidential material and information with tact and professionalism
- Demonstrated ability to multi-task and work in a fast-paced office environment
- Excellent interpersonal, written, and verbal communication skills
- Bachelor’s degree in Business Administration, Human Resources, Communications, or other related coursework from an accredited college or university
- Travel Requirement: This is a hybrid role that will require you to work in the office 2 days/week. Travel will also be required at least twice a year for our bi-annual Company Meeting and other trainings.
Benefits
- Comprehensive Health and Wellness Benefits (Medical, Dental, Vision, and more)
- 401k with company contributions
- Paid vacation, personal days, holidays, and sick leave
- Paid Parental Leave and Family Building Benefits (Adoption, Surrogacy, and Infertility Support)
- Life and Disability Insurance
- Training and Professional Development investments, Tuition Assistance, and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HRISbenefits administrationleave programs administrationpayroll processingdata integrityfinancial analysisreport generationprogram executioncompliance adherencepersonnel actions
Soft skills
attention to detailinterpersonal skillswritten communicationverbal communicationtact and professionalismmulti-taskingorganizational skillsproblem-solvingadaptabilitycontinuous improvement
