About the role
- Act as the product and usage expert for EndNote and RefWorks, with a strong understanding of client workflows, use cases, and value drivers.
- Translate customer pain points into solutions, demonstrating how Clarivate products deliver measurable value.
- Achieve/exceed territory sales plan by meeting retention and new business targets (subscription and transactional).
- Forecast accurately to your direct manager with ongoing communication throughout each month.
- Work efficiently with customers and leads by following Clarivate’s sales cycle and defined Salesforce processes.
- Maintain a strong understanding of competitor products and articulate differentiation strategies.
- Build long-term relationships in the academic, government, non-profit, and corporate sectors within Latin America and Canada.
- Maintain adequate telephone, email, and MS Teams meeting volumes as defined by Sales Management.
- Create and update account profiles, actively hunt for new business, provide quotes, set up demonstrations, and book deals in Salesforce.com.
- Share customer insights, product knowledge, and sales best practices across the team.
Requirements
- Bachelor’s degree (4-year undergraduate) or equivalent relevant work experience
- 5+ years of sales experience, including at least 1 year in inside sales, with a proven success record
- Native or bi-lingual professional proficiency in both Spanish and English (spoken and written)
- 1+ year(s) of Salesforce.com, MS Office (Word, PowerPoint, Excel) experience
- Proficiency in French (preferred)
- 3+ years of software sales or subscription-based platforms sales experience (preferred)
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experienceinside salessoftware salessubscription-based platforms salescustomer insightsaccount profilesdemonstrationsquotations
Soft skills
communicationrelationship buildingcustomer serviceproblem solvingforecasting
Certifications
Bachelor’s degree