Reonic

Account Manager

Reonic

full-time

Posted on:

Location Type: Hybrid

Location: Mexico City • 🇲🇽 Mexico

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Job Level

Mid-LevelSenior

About the role

  • Act as the go-to contact for B2B customers including solar installers and utilities in the Mexican market
  • Leverage customer feedback to enhance the software in collaboration with development team
  • Continuously improve customer experience and streamline processes
  • Identify and capitalize on upselling opportunities and seek partnerships
  • Strategically plan and implement projects driving Reonic's growth and innovation

Requirements

  • C2-level Spanish proficiency (required)
  • Based in Mexico City or willing to relocate
  • Strong knowledge of software sales, preferably in startups or scale-ups with a SaaS product
  • Experience in B2B customer service or customer success with direct customer engagement
  • Technical background (e.g., industrial engineering)
  • Motivated to drive change in renewables
  • Strong understanding of the Mexican market
  • Excellent communication and presentation abilities in Spanish and English
Benefits
  • Be part of a fast-growing company that’s making a tangible impact in the renewable energy sector
  • A pivotal role in a fast-growing VC-backed startup building a product already loved by 1400+ paying B2B customers
  • Freedom to innovate and make quick changes (a nothing-is-impossible spirit of a small but effective team)
  • Receive competitive pay + uncapped commission
  • Hybrid work: 3 days at the office in Roma Norte, Mexico City

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
software salesSaaScustomer servicecustomer successindustrial engineering
Soft skills
communicationpresentationcustomer engagementmotivatedstrategic planning
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