CivicScience

Business Operations

• Assist the Director of Client Engagement in tracking key revenue streams, performance, and client spend within the advertising sector.
• Analyze data, usage patterns, and industry benchmarks to identify emerging trends, growth opportunities, and potential risks within our client base.
• Contribute to the preparation of materials, presentations, and reports, ensuring accurate data representation.
• Collaborate with the Director of People Operations to streamline HR and operational processes, which may include data management, document organization, and system improvements.
• Participate in a variety of other business tasks and special projects as needed, providing exposure to different facets of CivicScience's operations.

Business Operations Intern – Advertising

Account Manager

• Support the identification and evaluation of new publisher partnership opportunities through market research, list-building, and competitive analysis
• Assist with outbound communications and initial engagement with potential media partners. Coordinate meetings, demos, and follow-ups alongside senior team members.
• Facilitate the onboarding process for new publisher partners, including coordination of technical integration, resource sharing, and internal hand-offs.
• Manage day-to-day communication with existing partners to ensure satisfaction, answer questions, and flag opportunities or issues to senior staff.
• Maintain CRM records, prepare partner summaries, and track performance metrics across the publisher portfolio.
• Work with internal stakeholders (Product, Data, Marketing) to ensure smooth partner experiences and support broader go-to-market initiatives.
• Stay informed of trends in media, publishing, content creation, new distribution channels/platforms, and ad tech. Bring new ideas to the team and participate in ongoing learning and development opportunities.

Account Manager – Publishing, Digital Media Partnerships

Marketing

• Create high-impact content including sales collateral, presentations, industry reports, email campaigns, social media posts, and web copy
• Support sales enablement efforts by building and refining client-facing decks that tell a compelling story
• Use CivicScience’s real-time insights to inform marketing strategies and identify emerging trends
• Collaborate cross-functionally with content, engagement, sales, Account Management, and Revenue Operations teams to translate messaging into compelling assets
• Maintain and evolve a library of templated assets and design elements
• Manage and maintain marketing calendar to support product launches, campaigns, and brand initiatives
• Manage relationships with external vendors to deliver projects on time and on budget
• Apply strong project management skills to handle multiple initiatives simultaneously
• Stay current on the competitive landscape, media trends, and client category dynamics to enhance positioning
• Produce materials and support development of compelling marketing narratives that bring CivicScience’s capabilities to life

Business Operations Intern – Advertising

Account Manager – Publishing, Digital Media Partnerships

Marketing Manager/Director