CivicScience

Account Manager

• Act as the trusted lead for assigned accounts, owning strategy, relationship development, and lifecycle planning
• Uncover client goals and deliver tailored campaign strategies and optimizations
• Collaborate with internal stakeholders to identify upsell and cross-sell opportunities
• Synthesize campaign data into clear, client-ready narratives
• Craft impactful decks that weave insights, optimizations, and strategic recommendations
• Bring a strong, working knowledge of DSPs and SSPs to client conversations
• Troubleshoot basic delivery issues and collaborate with Trading, Engineering, and Product teams

Strategic Account Manager, Ad Tech

People Operations

• Brainstorm creative ideas for Employee Resource Group programming
• Draft content for internal communications
• Support the upcoming transition of the CivicScience intranet to a new platform
• Research innovative and responsible ways to incorporate artificial intelligence (AI) into workflows and internal platforms
• Draft job descriptions for critical roles
• Influence and update new hire policies and procedures
• Contribute to training, learning, and development tools for new hire onboarding

People Operations, Human Resources Intern

Communications

• Create high-impact, data-driven marketing collateral, including content development, layout, and visual appeal, aligned with brand standards.
• Own the day-to-day execution of CivicScience’s social media presence, creating engaging posts, designing infographics, and monitoring community interaction to drive brand awareness and polling responses.
• Act as the primary internal resource for quick-turn design needs, producing visually appealing graphics that translate complex data into easy-to-understand charts and infographics.
• Partner with the VP of Communications on content related to inbound & outbound media requests.
• Collaborate with Sales & Client Success to build and refine client presentations and narratives.
• Manage marketing automation tools, maintain the company website, and the marketing calendar.

Marketing and Communications Specialist

• Brainstorm creative ideas and strategies, craft campaigns, and curate engaging content
• Research and develop content for internal and external communications
• Amplify our brand's voice across multiple platforms and projects
• Assist in tracking and analyzing communications metrics to measure effectiveness and provide insights
• Advance our messaging via the latest trends, tools, outlets, and best practices

Marketing & Communications Intern

Sales

• Leverage established relationships with agencies and brands in the greater Chicago area across investment, strategy, and programmatic teams.
• Partner with internal and external stakeholders to create and lead an account plan that will exceed revenue goals for your territory.
• Possess a strong understanding of business challenges and market dynamics across the AdTech/MarTech landscape.
• Work with internal client activation teams to manage ad campaigns, ensuring delivery on campaign goals and exceeding client expectations.
• Drive a positive customer experience and nurture relationships that create new and incremental upsell opportunities.
• Develop and manage territory forecasts that accurately project revenue throughout the entire sales cycle.
• Provide management with client feedback and industry knowledge, enabling investments in product development to meet the future needs of our clients.

Strategic Account Manager, Ad Tech

People Operations, Human Resources Intern

Marketing and Communications Specialist

Marketing & Communications Intern

Director, Brand & Agency Sales