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Strategic Account Manager, Ad Tech
CivicScienceStrategic Account Manager managing advertising client relationships and driving growth through actionable insights. Collaborating with internal teams to ensure successful campaign performance and client satisfaction.
About the role
Key responsibilities & impact- Act as the trusted lead for assigned accounts, owning strategy, relationship development, and lifecycle planning
- Uncover client goals and deliver tailored campaign strategies and optimizations
- Collaborate with internal stakeholders to identify upsell and cross-sell opportunities
- Synthesize campaign data into clear, client-ready narratives
- Craft impactful decks that weave insights, optimizations, and strategic recommendations
- Bring a strong, working knowledge of DSPs and SSPs to client conversations
- Troubleshoot basic delivery issues and collaborate with Trading, Engineering, and Product teams
Requirements
What you’ll need- 6+ years in account management within the advertising or ad tech industry
- Proven track record of client growth, retention, and consultative upselling
- Strong analytical skills with the ability to interpret campaign performance data
- Excellent communication and presentation skills with the ability to simplify complex concepts
- Superior organizational and time management skills to work in a remote, fast-paced environment
- Proficiency in Google Workspace products, HubSpot, Salesforce, and other ad tech
- Experience with research tools, brand studies, and ad measurement platforms, a plus
Benefits
Comp & perks- Flexible PTO
- 100% Employer-Paid Benefits
- Award-Winning Culture
- Equity & Ownership
- Professional Growth
- Parental Leave
- Charitable Donations
- Employee Assistance Programs
- Workplace Experience
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementcampaign strategydata analysisupsellingpresentation skillsad measurementclient retentionrelationship developmentlifecycle planningtroubleshooting
Soft Skills
analytical skillscommunication skillsorganizational skillstime managementcollaborationstrategic thinkingnarrative synthesisclient engagementproblem-solvingadaptability