Client Solutions Manager
Vidsy
Solutions Engineer I, Agenda and Meeting Management
CivicPlus
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $70,300 - $101,300 per year
Job Level
Junior
About the role
- Act as subject matter expert for Agenda and Meeting Management product technology in sales presentations
- Support sales productivity, sales enablement, and customer evaluations by collaborating with sales teams
- Present technology in selling situations and lead discovery and demonstration phases for small to mid-market opportunities
- Provide product feedback to influence product roadmap and solicit client/internal feedback for service improvements
- Serve as technical expert for solution configuration, RFP responses, technical questions, and Knowledge Base management
- Create, configure, and run client sandbox environments for qualified proof of concept opportunities
Requirements
- Bachelor’s degree in fields relating to IT, business or social sciences or comparable experience
- Strong technical background and excellent understanding of SaaS software solutions
- Familiarity with standard web technologies: HTML, CSS, JavaScript
- Experience in a consultative role with clients, partners, management, and peers
- 1+ years of experience in software delivery, technical marketing, product management, solution consulting or relevant experience
- 3+ years of experience in local government role preferred, ideally working in or closely with the Clerk’s office
- Advanced Microsoft Word, Excel, PowerPoint, and Outlook skills
- Demonstrated ability to tie business problems to technical solutions and understand technology value propositions
- Ability to manage change, influence key stakeholders, manage expectations, and communicate effectively
- Self-starter and team player who collaborates well with cross functional teams
- Applicants must be authorized to work in the US; CivicPlus cannot provide visa sponsorship
