City of Toronto

Financial Planning and Analysis

• Leads a team of financial professionals. This entails managing, motivating, and training the unit's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encouraging innovation in others.
• Develops and implements detailed plans and recommends policies regarding program specific requirements.
• Manages complex assignments from inception through to implementation while balancing multiple partner interests and competing priorities in a rapidly changing environment.
• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning, and reviewing of work.
• Authorizes and controls vacation and overtime requests.
• Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
• Develops, recommends, and administers the annual operating budget for the division, liaising with Financial Planning Division as needed.
• Ensures that the division's expenditures are controlled and maintained within approved budget limitations.
• Provides support to senior management by ensuring the division's short and long term financial and operational objectives are being met and the division's cost sharing relationship with the province and federal governments are safeguarded.
• Manages the division's operating budget processes by instructing and providing guidance to divisional management and ensuring the division's financial requirements comply with corporate guidelines.
• Provides direction to the division in all accounting and financial matters including accounting, purchasing and complement management, and ensures that the financial information system is understood and followed in all financial transactions and business practices.
• Provides the division's senior management team and managers with financial reports and variance analysis.
• Working with other city divisions, ensures the collection of division subsidy claims and sundry accounts receivable, the deposit of all funds received into bank accounts and the reconciliation of divisional bank accounts, maximizing revenues under applicable legislation.
• Represents the division in dealings with the city, provincial and federal auditors with respect to the external audit of accounting systems and records, systems of internal control and fiscal year end procedures.
• Responds to inquiries from members of Council, provincial and federal bodies, contracted agencies, internal and external auditors, and Corporate Finance.
• Develops effective financial and internal control mechanisms for divisional programs to ensure expenditures comply with budgeted levels and coordinates the preparation of corporate variance reports related to the division's expenditures.
• Prepares ad hoc financial reports for management and operational staff.
• Directs, monitors, evaluates, and assists programs with appropriate recommendations regarding in-year expenditure and revenue performance, as compared to approved in-year budgets.
• Manages and coordinates SAP training for the division and ensures training and access are provided to all appropriate staff.
• Directs and performs special studies related to divisional budgeting for capital projects and operating requirements including performance indicators.
• Prepares special reports on the feasibility of ongoing and proposed policies and programs in respect of expenditure, revenues, and management capabilities.
• Directs the analysis of and verification of program costs and the identification of quantitative and qualitative factors inherent in the various service levels provided for the operations undertaken.
• Manages and monitors financial signing authorities for the division.
• Provides sound technical advice and financial assistance, as required, to program management within program areas to support other divisional functions.
• Ensures the consistent application of corporate financial policies and procedures.

Finance and Administration Manager

• Performs research and prepares budget and financial status reports.
• Develops and prepares financial statements to advise management on the financial status of various operating budget items, using information extracted from corporate and divisional accounting systems and databases.
• Researches and collects data for reporting the effectiveness and efficiency of Divisional / Unit programs based on performance measurement criteria.
• Prepares budget allotment schedules and takes necessary action to effect and maintain control of supplemental budget adjustments throughout the year.
• Liaises with staff of Finance, Payroll and the Budget Office, and assists in the preparation of financial reports and budget-related correspondence.
• Reviews all materials and purchase requisitions for availability of funds.
• Assists in the processing of subsidy requests and annual information returns.
• Tracks Capital Budget project progress, expenditures, commitments, completion status and year-end projections.
• Reviews Divisional financial statements for accuracy and completeness, determines accounts to be charged on all types of accounting documents, and liaises with Finance staff in establishing new Divisional account code requirements.
• Monitors operating, capital and transition project accounts.
• Conducts cost benefit studies and financial research on divisional operations from concept to completion.
• Develops, prepares and maintains monthly budget variance and forecast reports in relation to Operating budgets for senior management of the Division.
• Reviews and analyses payroll, telecommunication and fleet expenses, and generates appropriate timely management information reports.
• Creates, develops and maintains personnel payroll forecast system for inclusion in the Division's operating budget.
• Provides guidance to accounting clerks in the performance of their duties.
• Checks and verifies account codes, features of expense, prices, etc. on requisitions, disbursement vouchers and other accounting documents prepared by Divisional staff to ensure appropriate account codes are indicated and calculations are correct.
• Attends meetings with divisional senior management and Finance Department etc. to provide and clarify information and resolve issues.
• Creates spreadsheets and provides additional documentation to supplement the division's operating and capital budget submission.

Budget Analyst

Manager

• Develops and implements detailed plans and recommends policies regarding program specific requirements, including project plans and links with appropriate external partners, community groups and management regarding heritage requirements, ensuring continuous support for capital projects.
• Manages and administers the construction planning, design, physical construction and accounting of the City of Toronto's heritage buildings on various properties including the City of Toronto Museums (Old City Hall), Cultural Centres, as well as major tenanted facilities such as Casa Loma, The Bentway, and the Indigenous Centre for Innovation and Entrepreneurship and outdoor monuments and public art.
• Manages, motivates and trains the unit's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
• Develops, recommends and administers the annual operating and capital budget for the unit, and ensures that the unit's expenditures are controlled and maintained within approved budget limitations.
• Supports Directors from overseeing planning, budgeting and financial tracking for high-profile capital projects including Casa Loma, The Bentway, The Indigenous Centre for Innovation and Entrepreneurship, and the new City of Toronto Museum at Old City Hall, in partnership with nonprofit organizations.
• Identifies restoration and conservation needs for heritage assets and outdoor public art and manages major restoration projects.
• Ensures appropriate restoration and conservation strategies are employed in accordance with the standards and guidelines for the Conservation of Historic Places in Canada. Manages and implements improvements to meet Accessibility for Ontarians with Disabilities Act requirements.
• Manages and provides leadership for the City's capital assets program and asset management of the City's extensive portfolio of cultural facilities, heritage properties and outdoor public art and monuments.
• Manages urgent and politically sensitive issues involving high-profile heritage properties, ensuring appropriate coordination with internal and external partners, including Heritage Architecture to address complex and highly specialized issues related to arts and heritage facilities, community interests and public service concerns. Ensures projects are managed with heritage specific challenges.
• Provides strategic advice to the Director on responses for operational emergencies along with prioritization and action of various capital asset programs, cultural facilities, outdoor public art and monuments.
• Manages emergencies involving cultural consultation and protocols by applying knowledge of relevant legislation and City policies, and by working closely with both internal and external community partners to ensure respectful engagement and support culturally informed project delivery.
• Develops and reviews detailed specifications related to capital projects to ensure that the Division's objectives are achieved and to mitigate risks such as cost overruns, scheduling delays, along with partner and community risk for political projects.
• Manages and develops capital projects to ensure compliance with approved budgets, documentation of financial and other reporting procedures, as well as ensure the needs of clients and the community are met.
• Ensures detailed drawings, specifications and tender documents required for procurement and the implementation of capital projects meet the policies and standards of the City, Division and other levels of government.
• Manages the preparation and reviews all required documentation related to capital projects, develops and manages requests for proposals (RFP) in accordance with the City's policies and procedures and manages evaluation and selection processes while also performing signoffs placing the City into binding contracts.
• Identifies and defines resource needs for project implementation and service delivery, collaborating with senior management and other City divisions to secure the necessary supports and approvals.
• Manages the program of regular building condition audits and site visits. Participates in on-site visits to review building conditions for renovation projects and new builds.
• Manages the coordination of work for nonprofit organizations.
• Provides input on contract disputes and claims related to divisional construction activities, supporting resolution efforts in collaboration with internal and external partners.
• Manages and provides leadership for the maintenance and operations of buildings, grounds, greenhouses and equipment across all City operated arts and museum sites and cultural centres, including the repair and replacement of all year round building and site operating systems. Leads special project planning and negotiations for leased properties within the portfolio.
• Develops and manages a preventative maintenance program, including conducting regular condition assessments on cultural facilities to ensure cultural facilities remain in a state of good repair.
• Manages the Division's built assets and related services, including physical plants, contract archaeology, monument maintenance, security, space planning, specialized caretaking, mechanical systems, grounds­keeping, horticultural, carpentry and facility rentals.
• Manages the life safety and ensures other building systems are maintained to meet fire code regulations, Technical Safety Standards Association standards and museum standards for public safety.
• Prepares reports for City Council and other Committees.
• Builds collaborative relationships with senior leadership across City Divisions, elected officials, external partners, and the public to navigate complex project issues. Applies political acuity and diplomacy in resolving client concerns and supporting consistent, high-quality service delivery.
• Demonstrates political acuity and diplomacy in resolving client concerns and ensuring high-quality, responsive service delivery.
• Liaises with elected officials, community, agencies and advocacy groups, Divisions, attends and/or speak at public meetings; provides information, advice and direction regarding the City's properties, assets and heritage sites.
• Coordinates responses to media inquiries and supports media engagement efforts by providing subject matter expertise on projects, and technical, policy, and procedural questions.
• Participates in public meetings and community consultations related to capital projects and the Capital Assets portfolio.

Manager, Cap Assets & Heritage Facility Maintenance

Operations

• Assists with a variety of functions for the Urban Forestry Branch
• Creates, manages and monitors purchasing activities such as processing payments, account reconciliation, monitoring contract values, etc.
• Provides detailed expenditure reports
• Maintains statistics and analyzes monthly operating budget variance, completes forecasting and detailed cost projections
• Reconciles various financial documents to ensure accuracy and prepares journal entries as required
• Assists with the development of RFQs and RFPs and completes associated reports and briefing notes
• Operates computers utilizing and manipulating a variety of software packages
• Extracts large amounts of data from corporate systems and prepares/maintains complex spreadsheets for detailed analysis and management decision making
• Assists in the development, maintenance and implementation of policies and procedures and effectively communicates changes
• Co-ordinates special projects/assignments and prepares strategies, work plans, reports, and presentations
• Ensures timely and effective production of required financial and statistical reports and prepares ad hoc reports when required
• Establishes effective working relationships with staff, internal and external clients
• Provides technical and educational training and professional development requirements to staff
• Ensures compliance with by-laws, policies and procedures
• Ability to work flexible hours and under time constraints to meet deadlines

Operations Support Officer

Engineer

• Develops preliminary and functional engineering design, oversees stakeholder coordination, construction quality control and assurance, tenders and contract management and delivery of capital projects that implement cycling infrastructure, road safety improvements and Complete Streets features.
• Prepares Request for Proposals, Request for Quotations, contract plans, specifications and estimates for tenders.
• Evaluates tendered bids, makes recommendations for award of contracts, and prepare change directives and payment certificates.
• Provides technical advice and expertise and utilizes standard engineering principles and practices to assist in the operation and maintenance of the division's programs, facilities and equipment.
• Ensures work is undertaken in a manner that complies with and supports City compliance with the Ontario Occupational Health and Safety Act (OHSA), other relevant codes and regulations and City policies.
• Prepares engineering analysis and evaluates and recommends new systems and technologies with the potential to improve performance of the division.
• Plans, investigates and prepares reports and recommendations concerning engineering problems of moderate complexity and/or assists senior engineers to resolve more complex problems.
• Ensures problem solving by use of combination of standard procedures, modification of standard procedures or methods developed in previous assignments.
• Responsible for carrying out varied engineering assignments within the field of civil engineering.
• Undertakes the testing and implementation of design concepts to meet functional requirements.
• Conducts studies, surveys, research and development for the effective solution of engineering issues.
• Initiates and leads technical studies and projects.
• Directs project team and drafting staff to ensure timelines are met and prepares and inspects drawings, specifications, plans and cost estimates as they pertain to the construction or modification of the division's facilities.
• Formulates design concepts for engineering problems and sets the scope and parameters for design projects.
• Directs assigned multidisciplinary projects, coordinates input from a variety of City staff, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
• Assists in preparation of the Division's capital budget.
• Co-ordinates task forces and technical committees in the preparation of standards, guidelines and policies.
• Secures all engineering permits and approvals as may be required from external agencies.
• Directs multidisciplinary teams of consultants in preparation of transportation studies for the Division, responsible for technical content, budget and schedule.
• Ensures that project expenditures are controlled and maintained within approved budget limitations.
• Conducts research into assigned area ensuring that such research/analysis takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Maintains an up-to-date knowledge of technological developments in the field of engineering and associated/related fields (e.g. transportation economics, environment, management, etc.).
• Represents the Division on internal and external Committees, attends meetings and provides input.
• Communicates with the media, public, stakeholders and councillors about projects, programs and developments.
• Responds to public letters of complaint and inquiry on behalf of senior management.
• Prepares and delivers papers, reports, manuals, presentations, speeches, and training materials as required.

Transportation Engineer

Designer

• Develop and implement complex urban design built-form policies and guidelines
• Conduct planning studies and policy analysis
• Participate and contribute urban design expertise within a team environment
• Mentor and lead other professional staff
• Consult and negotiate with stakeholders to produce urban design solutions
• Prepare reports and presentations for stakeholders and public meetings

Senior Planner – Urban Design

Game Engineer

• Lead a multi-disciplinary team of program, policy, research, and community safety professionals in supporting and implementing multi-sector community safety collaborations, and prevention and intervention strategies.
• Design and implement collaborative solutions that address the root causes of safety challenges.
• Champion equity and reconciliation principles in every initiative, while fostering a culture of inclusion and collaboration within your team.
• Inspire collaboration, influence decision-makers, and lead equity-focused solutions to complex social challenges.
• Oversee and motivate a team that works closely with partners such as Toronto Police Service, Toronto Community Housing, Toronto District School Board, Toronto Catholic School Board, the Ministry of the Attorney General, and the Toronto Transit Commission.

Director, Community Safety and Wellbeing

• Develops and implements detailed plans and recommends policies regarding program-specific requirements, including workforce planning and resource optimization for call center operations.
• Manages, motivates, and trains the unit's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning, and encourages innovation in others.
• Supervises the day-to-day operation of all assigned staff, including the scheduling, assigning, and reviewing of work.
• Authorizes and controls vacation and overtime requests, ensuring alignment with workforce forecasts and service level objectives of the 311 call center.
• Monitors and evaluates staff performance, approves salary increments, and recommends disciplinary action when necessary, incorporating workforce metrics such as productivity and adherence.
• Develops, recommends, and administers the annual budget for the unit, and ensures that the unit's expenditures are controlled and maintained within approved budget limitations.
• Manages the activities of the section in the implementation and ongoing maintenance of information management, business process, business intelligence, and analytics, including workforce analytics for forecasting and capacity planning for the 311 call center.
• Formulates and implements delivery standards, policies, and procedures to ensure that the information communicated by the 311 customer service team to citizens is accurate, comprehensive, clear, and meets required Division's quality and service standards.
• Develops and negotiates service level agreements with operating divisions detailing quantity and quality of services provided, measurement criteria, and dispute resolution.
• Monitors and evaluates divisional performance indicators, measures, and continuous improvement activities to ensure achievement of effective and efficient key performance indicators.
• Provides strategic direction and leadership as a Subject Matter Expert on the 311 technology that is currently being used only by 311 and critical to managing/monitoring the ongoing relationship with a third-party vendor, including workforce management tools such as Verint and Cisco.
• Provides strategic advice and makes recommendations to the 311 Director regarding new business initiatives and information management.
• Provides strategic direction on the future of 311 as it pertains to the division and across the corporation (as it relates to Customer Service, Enterprise Architecture, etc.)
• Provides direction and leadership on information management, business process, the creation of new lines of business, business intelligence, as well as speech and text analytics, including their application to workforce forecasting.
• Develops, maintains, and manages all corporate information provided to the public, City staff, and Councillors on behalf of the Corporation.
• Prepares reports for Committee and Council approval to support initiatives as required.
• Manages the ongoing enhancement and sustainment of divisional business processes.

Manager, Information and Business Development

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Reviews complex accounting transactions for compliance with various corporate policies, guidelines, and accounting principles.
• Prepare and review analyses and reconciliations for the period end reporting processes.
• Develops and presents reports, briefing notes, graphics, audio-visual presentations, dashboards, summaries and other printed and digital materials (pamphlets, brochures) for staff, Committees describing data analytics, key performance indicators (KPI), emerging trends impacting the City's financial position and performance and support recommendations.
• Actions on the trends and analytics identified from dashboards and summaries, the successful candidate will design and implement policies and procedures for future improvements and risk mitigations.
• Serves as subject matter expert to an assigned portfolio of City Divisions and/or consolidated entities supporting the accounting for complex transactions, interpretations of new and upcoming changes to Public Sector Accounting Standards (PSAS) or the Excise Tax Act (ETA), external audit requirements, financial and sustainability reporting and compliance with the City's accounting policies and processes and Canada Revenue Agency tax legislation.
• Reviews contracts and/or agreements to advise City Divisions and/or consolidated entities regarding potential operational/financial/accounting/taxation related risks associated with the arrangements.
• Maintains confidentiality of contractual terms and conditions and other sensitive arrangements.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Carries out period-end activities to ensure that the City's general ledger is complete, accurate and compliant with PSAS, the ETA, City by-laws and the City's accounting policies and processes.
• Monitors and evaluates financial and non-financial information to identify potential issues arising from accounting/taxation errors, internal control weaknesses/failures, information gaps or other internal policies and/or processes.
• Leverages findings to develop and execute a work plan, including risk analysis, financial impact assessment and partner engagement plan for purposes of resolving all identified issues.
• Develops and executes project plans related to City-wide implementation of accounting standards, policies and processes that incorporate internal controls related to fiscal close, financial and sustainability reporting and other corporate projects and initiatives.
• Monitors project health, communicates anticipated and/or confirmed risks and recommends mitigating strategies to address project risks on a timely basis.
• Conducts research and analysis in support of corporate accounting policy, including assessment and evaluation of accounting standards and related pronouncements, technical and general reports and review of applicable legislation and regulations.
• Develops accounting papers and presents to senior executives such as Division Heads, Controller, Chief Financial Officer & Treasurer, Audit Committee, leaders across consolidated entities, external audit partners and accounting regulatory bodies (e.g. Public Sector Accounting Board).
• Develops and analyzes quantitative models, statistical data, questionnaires and surveys to identify and evaluate City-wide trends, corporate performance metrics and indicators, as well as contributes to the development of universal compliance dashboards and education programs.
• Reviews, assesses, analyzes and reports on changes to the PSAS, ETA, provincial and federal statutes, bills and regulations that impact the accounting for the City’s revenues and expenditures, policies or initiatives.
• Consults with other municipalities and/or orders of government to assess the impact of such changes.
• Develops and implements corporate strategies to ensure accurate recognition of City capital expenditures and supports strategic financial decisions that have City-wide budgeting and financial implications, including changes to property taxes, debenture issuances, development charges, user fees and government grants.
• Supports the corporate procurement process by providing in-depth advice and financial analysis related to the City’s Requests for Proposals and bid submissions, making assessments and recommendations associated with the financial viability of bidding entries and representing the Division on associated procurement teams, as required, at Bid Committee.
• Contributes to the development of the City’s consolidated financial statements, supplementary schedules and note disclosures, including analysis of financial information from multiple sources.
• Performs trending and deep analytics required for performance reporting and for the City’s annual financial report.
• Supports the Manager and Senior Manager in the development of fiscal-end closing instructions and schedules, reporting packages and other required financial information for distribution to Divisions, as well as the City’s agencies and corporations.
• Co-ordinates and facilitates the City’s external audit engagement, including management of external audit relationships, review and compilation of audit evidence to address areas of significant risk and communicates audit results to the Auditor General, Controller, Chief Financial Officer and Treasurer and the Audit Committee.
• Ensures that internal controls and accounting policies are designed, implemented and operating in compliance with City by-laws and policies, enterprise risk management models and financial reporting requirements.
• Supports corporate projects in relation to financial reporting and taxation interests, undertaking special projects and assignments, as required.
• Engages, directs and reviews the work of external consultants and other advisors.
• Maintains an up-to-date understanding of relevant accounting standards (i.e. Generally Accepted Accounting Principles, Canadian Auditing Standards, Public Sector Accounting Standards, International Financial Reporting Standards), Provincial statutes and regulations, City by-laws and Council directions and agreements.
• Assists in the development of performance measures and benchmarks and monitors results with appropriate unit staff.
• Supports internal and external assurance compliance effort as required.

Financial Analyst – Accounting Services

Marketing

• To design communication strategies and tools to affect positive community health and lifestyle outcomes, using a diverse range of multi-platform health communications and marketing approaches.
• Provides guidance and advice to program managers regarding effective communication strategies.
• Conducts risk assessments for all communication initiatives and recommends risk mitigation tactics.
• Controls all aspects of the campaign/portfolio.
• Monitors project process and ensures critical timelines are met.
• Ensures all communication, marketing and promotional initiatives meet accessibility and equity standards.
• Liaises closely with program managers and staff to design innovative marketing strategies.
• Ensures the client is continually made aware of the status of the project, especially milestones and issues.
• Ensures that complex public health data and information is appropriately translated into plain language for target audiences and that it conveys the appropriate messaging.
• Ensures all necessary components of the campaign/portfolio are delivered on schedule and on budget.
• Develops innovative content for online and traditional media.
• Ensures the effective and strategic delivery of communication products.
• Liaises with external marketing agency of record, where applicable.
• Maintains knowledge of current industry best practices and new techniques used in health marketing and communications.
• Maintains the integrity of and works to improve the Toronto Public Health brand.
• Conducts thorough evaluations of campaigns to determine effectiveness, provide insights and support evidence-based decision making.

Health Marketing Specialist

Analyst

• Maintains, supports, and enhances functional and technical aspects of IBM Maximo Real Estate & Facilities
• Manages daily issues and problem-solving related to technology applications used by the business
• Supports operational tasks in the project lifecycle, including preparation, gathering and analysis of business requirements
• Develops, manages, and implements detailed project documentation and plans
• Provides work direction to team members, assesses progress, and authorizes project sign-off
• Supervises and trains assigned staff to ensure teamwork and standards of quality
• Determines efficient implementation of system changes and monitors timelines
• Chairs and participates in sub-committees for identifying support needs
• Maintains knowledge of IBM Maximo for current and upcoming technological advancements
• Researches and recommends solutions to enhance system functionality

Senior Business & Systems Analyst, BS&R

Project Manager

• Reporting to the Division Chief, Technology of Fire Services, the Senior Project Manager will lead the multi-year project to plan, procure and implement the equipment and services necessary to maintain, replace or upgrade the City’s emergency service radio communications infrastructure by the end of 2029.
• Working with the Toronto Radio Infrastructure Program (TRIP) multi-divisional/agency technical team (Police, Paramedics, and Fire), the Senior Project Manager will facilitate project planning activities, manage the project schedule, budget, scope, risk register, and stakeholder communications.
• Develops comprehensive project plans that define project requirements, scope, deliverables, timeline, and budget.
• Establishes program monitoring and control mechanisms for managing scope, cost, timeline, and risks.
• Monitors project activities to ensure completion in accordance with approved plans, budget, timelines and agreements.
• Maintains a central repository of all project documentation, including budget, meeting minutes, project plans, status reports, and deliverable documentation.
• Conducts research when necessary, which considers developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Ensures effective cross-divisional teamwork and communication, high standards of work quality, health and safety and organizational performance and continuous learning.
• Supervises the work of multidisciplinary and inter-divisional project teams, as required, including the scheduling, assigning and reviewing of work.
• Establishes, maintains and develops linkages to other City divisions, agencies, boards and commissions, and other orders of government to ensure effective partnerships.
• Creates and manages interdivisional, interdisciplinary and interagency teams and consultation processes to plan toward and support capital works delivery while addressing political, community, business and other stakeholder interests.
• Advises and responds to requests from senior management and the Program Steering Committee on project issues, status and technical matters.
• Works effectively and independently with City Councillors, staff and all City divisions, citizen groups, businesses, individuals, property owners and other stakeholders, as required, on behalf of the City to achieve and implement project objectives.
• Coordinates public consultation meetings in collaboration with elected officials concerning the impacts of large-scale and complex projects.
• Organizes and delivers presentations to Committees of Council and/or senior management, and at conferences, seminars and events, as required.
• Lead the preparation of various formal contractual documents such as: Request for Expression of Interest (REOI), Request for Information / Proposal / Quotation / Resource (RFI/P/Q/R), Statement of Work (SOW), Memorandum of Understanding (MOU) and Service Level Agreements (SLA).
• Manages consultants, contractors and projects/contracts, implements quality assurance/quality control procedures, prepares documentation for authorizing payments in accordance with the City's financial authority and by-laws or contract terms.

Senior Project Manager

• Leads the planning, delivery, and continuous improvement of winter services across Toronto.
• Ensures cost-effective and environmentally responsible execution of operating and capital programs delivered by both in-house and contracted teams.
• Applies strong project management skills to oversee procurement, contract administration, budget management, and public communications.
• Resolves service-related issues and complaints.
• Collaborates with other divisions to coordinate operations, align resources, and implement strategic initiatives that enhance service quality, operational efficiency, and the resilience of the city’s transportation infrastructure.

Manager, Trans Operations & Maintenance – Winter Services

Administrative Assistant

• Provide senior level administrative support, advice and guidance on key initiatives and policies
• Reviews and directs incoming correspondence, telephone calls and initiates responses
• Manages and schedules daily appointments and activities; arranges meetings and business travel
• Recognizes priorities and organizes the daily schedule accordingly
• Coordinates daily administrative operation by organizing workload priorities
• Provides effective work direction, training and guidance and acts as a resource to support staff as required
• Handles, prioritizes and/or redirects inquiries and/or provides information and guidance
• Ensures and checks the efficient and correct preparation and processing of documents
• Performs highly independent, specialized administrative tasks
• Maintains strict confidentiality at all times
• Prepares agendas, takes/transcribes minutes and follows-up on action required
• Develops, operates and maintains an effective record/retrieval system for the office

Network Engineer

• Design and deploy enterprise LAN/WAN networks, including routing, switching, firewalls, VPNs, load balancing, and QoS for voice and data traffic
• Implement and manage VoIP and unified communication platforms (Avaya, Cisco)
• Administration of servers, gateways, network devices, and related systems
• Support network communication system issues, triaging issues, performing root cause analysis, and implementing remediation
• Coordinate and collaborate with multidisciplinary teams for secure, scalable, and resilient network solutions
• Perform regular maintenance, install software upgrades, manage hardware and software remediations
• Participate in 24/7 on-call support rotation for urgent network and communication system incidents

Firefighter, Info & Comm Systems – Unified Communications Network Specialist

Systems Engineer

• Develops and executes on detailed plans to deliver on SAP system design and functionality specific requirements.
• Recommends operating procedures and internal controls required to support and ensure integrity of the SAP system.
• Leads and supervises groups of corporate stakeholders through detailed user acceptance testing on new SAP system requirements and provides related change management support to the organization.
• Establishes and maintains corporate policies and related processes that are focused on upholding the integrity of the SAP system, including SAP master data processing, interfaces, vendor master data, and SAP user access.
• Plans and implements corporate wide SAP system upgrades, new releases, new functionality, and supports corporate partners with system related projects and service requests.
• Researches and provides solutions to issues, problems, or gaps related to the City’s SAP implementation project and related functionality.
• Leads the payment processing function with a focus on ensuring that accurate and timely payments are being made in support of the City’s accounts payable processing.
• Participates on project teams that require financial and technical expertise and leadership in areas involving the SAP financial system.
• Provides resource support for other areas of the City (Such as Agencies, Boards and Commissions) in their implementation of SAP financial modules.
• Researches, develops and recommends performance indicators and standards to measure operational effectiveness and stakeholder satisfaction.
• Leads the execution of system processes to support month-end and year-end reporting requirements.
• Produces reports, briefing notes, graphics, and audio-visual presentations for senior management, staff, Council, Committees, to explain and describe issues or to support recommendations.
• Develops and maintains professional relationships with department personnel by providing advice and guidance on the use of the SAP financial system.
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encouraging innovation in others.

Senior Financial App Systems Analyst

• Lead complex multi-year, multi-divisional projects
• Provide project management and strategic advice
• Negotiate solutions to planning challenges
• Liaise with City divisions and stakeholders
• Coordinate public consultation meetings
• Prepare reports for City Council and Committees
• Act as expert witness before planning tribunals

• Reporting to the Manager, Partnerships & Community Relations, the successful candidate will work with Toronto’s diverse communities and community organizations, the diplomatic community and elected officials to produce ceremonial documents as part of the successful delivery of the City of Toronto’s Ceremonial Documents program
• Writes and edits ceremonial documents and official correspondence on behalf of the Mayor and members of Toronto City Council and the City of Toronto
• Conducts extensive research and analysis into assigned areas to support the delivery of the ceremonial documents program; including working with confidential information related to policy, and producing related reports, ensuring that such research considers developments within the field, corporate policies and practices, legislation, initiatives by all orders of government and the geo-political landscape
• Implements detailed plans and recommends policies/procedures regarding program specific requirements
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations
• Ensures timely and effective production of all required program reports, statements, and maintenance of appropriate records
• Leads assigned projects related to operational support activities within the division, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning
• Prepares strategies, work plans, project documents, proposals, council reports and presentations
• Prepares, organizes, and presents business cases, proposals, solutions, statistical reports and project documents and statements to various audiences
• Liaises with other Divisions, internal, and external partners
• Reviews system of internal control and checks work, inventory, supplies, and storage
• Recommends, implements, and practices security, privacy, and quality assurance requirements consistent with MFIPPA and corporate standards regarding storage and processing of confidential corporate and application data and information inputs and outputs
• Prepares strategies, work plans, briefing notes, requests for proposals, budgets, council reports, data analysis and presentations
• Liaises with other divisions, departments, residents, elected officials, internal stakeholders, and external partners and other orders of government.
• Performs other related duties, as assigned.

Operations Support Officer, Ceremonial Documents – Strategic Protocol and External Relations

• Develops, designs and implements functional policies and programs for major business transformation and performance improvement based on City's strategic directions and business long-term needs and requirements
• Manages, motivates and trains the unit’s staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work.
• Authorizes and controls vacation and overtime requests.
• Monitors and evaluates staff performance and recommends disciplinary action when necessary.
• Develops, recommends and monitors the project/program budget and ensures that the expenditures are controlled and maintained within approved budget limitations.
• Leads and manages in all stages of the project lifecycle.
• Leads and manages in the development of detailed scope requirements, budgeting, resource management, planning and scheduling, monitoring and reporting progress; managing and mitigating issues and risks; reviewing, preparing and executing change requests.
• Develops, manages and reports on detailed project plans of varying levels of complexity that make major business transformations.
• Leads, facilitates and contributes to the design, creation, development and sustainment of business solutions.
• Manages all aspects of assigned projects, including the project charter, project plan and schedule, progress, budget, risk management, issue management, change management, resource management, quality review/best practices.
• Leads, participates in or oversees the preparation of or prepares project budgets and provides financial management such as sole source requests; contract negotiations; leasing agreements; business cases; feasibility and cost/benefit analysis.
• Oversees, participates or supports in recruitment selection, training and supervision of assigned project staff.
• Leads, participates in, supports or oversees the preparation of or prepares and/or supervises the preparation of various formal contractual documents such as: Request for Expression of Interest (REOI), Request for Information/Proposal/Quotation/Resource (RFI/P/Q/R), ITAPP, Statement of Work (SOW), Memorandum Of Understanding (MOU) and Service Level Agreements (SLA).
• Provides leadership in the evaluation, selection and recommendation of business solutions and professional services; manages vendors and contractors in the overall solution delivery process.
• Identifies and develops cross divisional initiatives to produce synergies and economies of scale.
• Negotiates with executives and senior management, clients and various stakeholders often with competing and conflicting goals, objectives and priorities.
• Manages and administers consultant/contractors and projects/contracts, implements quality assurance/quality control procedures, authorize payments and recommends additional payments in accordance with the City's financial authority and by-laws or contract terms.
• Negotiates and documents project changes involving scope, timelines, and budget.
• Reviews, tracks, evaluates and reports on consultant and/or contractor progress, expenditures and performance to ensure adherence to project schedule, budget, scope, and contract terms.
• Adheres to the principles of the Project Management Institute (PMI) and PMI's Code of Ethics and Professional Conducts to develop and organize project protocols, procedures, relationships, and performance objectives to promote and achieve targets.
• Promotes standardization in areas relating to project administration, documentation, progress tracking and technical designs.
• Assesses and recommends scalable multi-jurisdictional business solutions.
• Works with Technology Services to ensure technical solutions meet business requirements
• Determines requirements, conducts research and evaluations and obtains all approvals and signoffs.

Project Manager – Business Solutions

Bilingual

• Provide nursing care to residents/clients in a Long-Term Care facility and provide work direction to nursing staff
• Coordinates services within Long-Term Care Facility and the community for the health care needs of residents/clients
• To provide the following Bilingual (French and English) Registered Nurse services
• Provides nursing care and develops and modifies care plans for residents/clients
• Attends team meetings
• Observes, monitors and evaluates condition of clients/residents
• Reports vital signs, injuries, and general physical and emotional condition
• Attends to critical incidents involving clients
• Measures and records blood pressure, temperature, respirations, pulse, and weight using equipment, such as blood pressure cuff
• Prepares and administers prescribed medications and treatments, i.e. eye drops and application of ointments & creams
• Administers insulin injections
• Records quantities administered
• Informs residents/clients about medications and side effects
• Ensures that medication supplies meet designated inventories
• Orders medication and medical/nursing supplies
• Checks orders
• Packages labels, and stores medication and medical supplies
• Prepares and applies clean dressings and bandages
• Cleans wounds and lesions, and replaces bandages
• Removes stitches and clips
• Administers first aid including C.P.R
• Orients new residents/clients and staff and familiarizes them with surroundings
• Notifies departments and individuals of admittance
• Records and secures personal valuables
• Prepares resident for transfer or departure, including organization of personal belongings, contacting of appropriate organization (hospital, coroner's office, etc.), and completion of required documentation
• Schedules appointments with hospitals, clinics, diagnostic services, and health specialists by telephone, arranging for transportation and/or escort
• Ensures results/hospital records are available to client
• Feeds residents/clients or assists with adaptive eating devices
• Provides personal care for residents/clients, i.e. hygiene, bathing, dressing and undressing, toileting, ambulation, and transferring using applicable electric/hydraulic/manual equipment and lifting devices
• Assists residents/clients with proper exercise and ambulation techniques to support rehabilitative and activation programs
• Prepares and maintains documentation i.e. charts, records, and incident reports
• Accompanies physician on rounds, providing information on resident/client general condition and progress, and assisting in examinations, e.g., positioning, dressing and undressing residents/clients
• Instructs resident/client and family in planning care; offers emotional support; answers questions from resident/client and family
• Maintains personal care records
• Changes linens, makes beds and sorts and bags soiled linen as necessary
• Accompanies driver to pick up day care seniors in the community
• Escort's residents/patients on outings
• Orders office supplies, checks orders and stocks shelves
• Assists in the operation of weekly clinics in Hostels, including booking of appointments and organizing client files
• Obtains admission history with clients regarding medical history, immunizations, etc
• Educates clients and emphasizes important health and medical information
• Refers and advocates with community agencies regarding health and social services
• Assists with the organization and implementation of TB screening clinics
• Conducts and reads TB skin tests and follows up positive reactors
• Maintains records
• Administers TB medication and monitors for side effects
• Investigates persons who are on medical surveillance or treatment for latent TB
• Inspects physicians' offices to ensure proper storage and handling of vaccines
• Arranges referrals, collects clinical specimens and accompanies clients to medical appointments
• Trains students
• Administers E.K.G. tests

Registered Practical Nurse – Bilingual French/English

• Reporting to various Deputy Chief Technology Officers and/or Directors in the Technology Services Division, the Administrative Assistant 2 performs varied administrative duties and program support functions.
• Performs varied administrative duties and clerical functions in connection with the operation of the Technology Services Divisions.
• May provide work direction and training to assigned staff.
• Handles scheduling of appointments for the Deputy, Chief Technology Officer and/or Directors and ensures that the appropriate information is provided.
• Coordinates meetings, events and schedules.
• Takes/transcribed minutes as required.
• Coordinates and maintains a complex record/retrieval system.
• Maintains supplies and inventories.
• Checks work for accuracy and conformity with regulations, policies and procedures and corrects/resolves outstanding/incorrect items prior to signature by the Deputy, Chief Technology Officer and/or Directors.
• Assists with budget administration and the management of the sections Procurement Card expenses.
• Conducts background research, investigations and retrieves information on various issues.
• Screens, reviews and prioritizes incoming mail, processes correspondence, and initiates response on behalf of the Deputy, Chief Technology Officer and/or Directors.
• Responds to enquiries and complaints from senior staff, the public, agencies, and other levels of government utilizing in-depth knowledge of procedures, regulations, criteria, etc. and records detailed messages.
• Ensures that the tracking and following up of requests is maintained and deadlines are met.
• Monitors and controls the workflow of the Technology Services Division, ensuring adherence to relevant policies.
• Liaises and exchanges information with all levels of staff, elected officials and the public.
• Prepares and processes various documents/statistical summaries/reports requiring the assessment and analysis of data.
• Drafts correspondence, composes and types letters and memoranda, and routes or answers correspondence for the Deputy, Chief Technology Officer and/or Directors.
• Exercises caution and discretion with labour relations, personnel and other confidential information.
• Types correspondence including that of a confidential nature, such as disciplinary letters.
• Operates various office equipment and computers utilizing a variety of desktop applications and corporate systems.
• Prepares presentation material utilizing detailed layout and formatting.

Administrative Assistant 2

• Coordinate a team of client representatives, consultants, contractors, and intra/interdivisional stakeholders to implement design and construction projects
• Provide leadership and expertise in administrative, professional practice and technical matters pertaining to architecture and open space design, civil/mechanical/electrical and geotechnical engineering, and building science
• Verify, validate and prepare project scope and confirm program requirements with client and stakeholders
• Prepare Request for Proposals, Request for Quotations, and Tender Documents for consultant and contractor selection
• Evaluate proposals and construction tender documents, conduct consultant interviews and make award recommendations
• Prepare reports for Standing Committees and City Council and facilitate project-related meetings with stakeholders and public groups
• Prepare detailed construction budget estimates, monitor expenses, approve payments and manage project budgets
• Oversee and monitor progress through project lifecycle, ensure deliverables meet deadlines and KPIs
• Secure approvals from authorities having jurisdiction and liaise with regulators for site plan approvals, rezoning, permits
• Act as liaison between clients, consultants, contractors, suppliers and building inspectors; manage project communications and documentation
• Approve consultant design solutions, prepare initial design material, prequalification documents and maintain accurate project records
• Respond to bidder enquiries, prepare addenda, conduct site meetings, assist in resolution of claims and disputes
• Monitor conditions of assets and plan repairs and rehabilitations; inspect and supervise work in progress and ensure compliance with legislation and approved drawings and specifications
• Represent the City at site meetings, technical committees and community consultations
• Ensure compliance with Accessibility Design Guidelines, LEED, Toronto Green Standard, TransformTO Net Zero Strategy and Net Zero Carbon Plan
• Lead and coordinate project assistants and support staff
• Monitor construction projects for Health and Safety compliance and maintain records on infractions and accidents

Finance and Administration Manager

Budget Analyst

Manager, Cap Assets & Heritage Facility Maintenance

Operations Support Officer

Transportation Engineer

Senior Planner – Urban Design

Director, Community Safety and Wellbeing

Manager, Information and Business Development

Financial Analyst – Accounting Services

Health Marketing Specialist

Senior Business & Systems Analyst, BS&R

Senior Project Manager

Manager, Trans Operations & Maintenance – Winter Services

Administrative Assistant

Firefighter, Info & Comm Systems – Unified Communications Network Specialist

Senior Financial App Systems Analyst

Senior Project Manager

Operations Support Officer, Ceremonial Documents – Strategic Protocol and External Relations

Project Manager – Business Solutions

Registered Practical Nurse – Bilingual French/English

Administrative Assistant 2

Senior Project Coordinator, Architecture