FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Supervisor, Community Programs – LTC
City of TorontoSupervisor for Community Programs at the City of Toronto. Overseeing Supportive Housing and Homemakers and Nurses Services program operations with a focus on client care and staff management.
About the role
Key responsibilities & impact- Supervise the operations of the division's Supportive Housing (SH) and Homemakers and Nurses Services (HMNS) program
- Implements detailed plans and recommends policies/procedures regarding program specific requirements
- Supervises, motivates and trains assigned staff, ensuring effective teamwork and high standards of work quality
- Monitors and evaluates staff performance and approves salary increments
- Investigates concerns and complaints brought forward by clients and families
- Engages divisional resources; consults with Legal, Ombudsman, Human Rights offices
- Plans, develops and directs the effective delivery of services to clients
- Manages and maintains collaborative partnerships with contracted agencies and community organizations
- Ensures accurate maintenance of clients' healthcare records
Requirements
What you’ll need- Post-secondary education with a degree in Nursing and/or another professional discipline pertinent to the job function
- Considerable experience planning, directing and co-ordinating community-based programs
- Considerable experience motivating, leading and supervising regulated and unregulated staff in a unionized community setting
- Experience managing complex client situations involving high risk seniors and/or vulnerable populations in a community setting
- Experience working collaboratively with external partners, such as community groups, community service agencies, hospitals, staff, clients and families
- Highly developed interpersonal, communication (written and verbal), negotiation, conflict resolution skills
- Ability to develop, deliver and evaluate programs with a quality improvement focus
- Ability to navigate computer systems, software and applications such as Microsoft Word and Excel
- Sensitivity and understanding of the diversity of knowledge, languages, literacy levels, culture and ethno-racial background in communities throughout Toronto
Benefits
Comp & perks- Health insurance
- Professional development opportunities
- Supportive housing services
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program planningprogram coordinationstaff supervisionperformance evaluationconflict resolutionquality improvementclient healthcare record maintenance
Soft Skills
interpersonal skillscommunication skillsnegotiation skillsleadershipteamworkmotivationsensitivity to diversity
Certifications
degree in Nursing