Portfolio Manager – Technology Services

City of Toronto

Portfolio Manager providing strategic direction and leadership for interconnected technology projects. Leading multidisciplinary teams for major business transformation and performance improvement.

Posted 5/27/2026full-timeToronto • 🇨🇦 CanadaSeniorLead💰 CA$144,591 - CA$196,565 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Develops a program roadmap to represent the planned work across the program, tying together individual projects to the organizational company strategy and identifying dependencies between projects to produce synergies and economies of scale.
Manages the development, design and implementation of interconnected projects or initiatives within a program/portfolio for major business transformation and performance improvement based on City's strategic directions and business long-term needs.
Leads groups of multidisciplinary project teams, providing leadership and guidance on project management, issues management, and change management within the program.
Develops and implements detailed plans and recommends policies regarding program specific requirements.
Manages, motivates and trains the unit's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work.
Authorizes and controls vacation and overtime requests.
Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
Oversees, participates and/or provides support in recruitment, selection, and training of assigned staff.
Develops, recommends and administers the annual budget for the unit, and ensures that the unit's expenditures are controlled and maintained within approved budget limitations.
Works in close collaboration with management and Project Managers to ensure that business initiatives are supported by technology solutions and maintain alignment with organizational priorities and strategic goals.
Assesses program/portfolio performance and develops and implements innovative strategies to maximize return on investment and improve program performance and effectiveness.
Resolves complex, escalated program/project issues.
Negotiates with executive and senior management, clients and various stakeholders often with competing and conflicting goals, objectives and priorities.
Negotiates organizational changes, funding requirements, and works to obtain political and executive support needed to promote the successful delivery of the program.
Develops and controls deadlines, budgets and activities within the program.
Ensures appropriate staffing levels and resource allocation to achieve program objectives.
Reviews and approves program activities and ensures alignment with the business plan and annual portfolio management objectives.
Works with Project Directors on the establishment of the Project Governance Framework within the program to build a cohesive vision that will enable the modernization and innovation of related City services.
Manages and provides leadership in the development of business cases within the program.
Represents and/or supports the division on relevant boards, steering committees and groups.
Liaises and collaborates with various internal and external stakeholders to successfully achieve the city's digital priorities.
Ensures the application of Corporate Technology Project Management Methodology within the programs/projects.
Participates in/oversees the preparation of various formal contractual documents such as: Request for Expression of Interest (REOI), Request for Information/Proposal/Quotation/Resource (RFI/P/Q/R), Information Technology Authorization Procurement Plan (ITAPP), Statement of Work (SOW), Memorandum of Understanding (MOU) and Service Level Agreements (SLA).
Provides leadership in the evaluation, selection and recommendation of technical solutions and professional services and manages vendors and contractors in the overall solution delivery process.
Assumes responsibility of the vendors used within the program, tracking and evaluating performance and investigating and addressing performance issues.
Manages the administration of consultant/contractors and projects/contracts, implements quality assurance/quality control procedures, and authorizes payments and recommends additional payments in accordance with the City's financial authority and by-laws or contract terms.
Adheres to the principles of the Project Management Institute (PMI) and PMI's Code of Ethics and Professional Conducts to develop and organize project protocols, procedures, relationships, and performance objectives to promote and achieve targets.
Promotes standardization across the program in areas relating to project administration, documentation, progress tracking and technical designs.
Assesses and recommends scalable multi-jurisdictional business and technical solutions that meet client and business requirements in the context of corporate standards, policies and procedures for technologies and architectures including determining requirements, conducting research and evaluations and obtaining all approvals and sign offs.
Informs and educates senior managers, business users and technology peers on technology trends and the effective use of business and technology solutions and information management.
Prepares and delivers presentations at all levels of the organization.
Prepare reports for Project Directors and senior management.

Requirements

What you’ll need

Extensive experience in managing large-scale projects and/or programs of significant complexity and value with high risk; including enterprise transformational IT projects, multistakeholder projects, in the public or private sectors.
Successful candidates must have 10+ years of Program Leadership and/or Senior Project Management experience, exhibiting clear, practical knowledge of tools and techniques for planning, organizing, executing, monitoring and controlling complex IT projects.
Must have Bachelors or equivalent degree in Computer Science, Engineering, or related field as well as PMP certification.
Agile certification is an asset.
Extensive experience in using project management tools for planning and implementing complex projects and packages.
Experience working in a matrix project environment.
Proven capabilities for developing and maintaining complex project delivery schedules.
Excellent relationship management and consulting skills; ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate teams; set direction and approach, resolve conflicts, execute with limited information and ambiguity.
Demonstrated experience across all stages of various IT project types, including application development and information/data management projects; from initiation to closing.

Benefits

Comp & perks

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Develops a program roadmap to represent the planned work across the program, tying together individual projects to the organizational company strategy and identifying dependencies between projects to produce synergies and economies of scale.
Manages the development, design and implementation of interconnected projects or initiatives within a program/portfolio for major business transformation and performance improvement based on City's strategic directions and business long-term needs.
Leads groups of multidisciplinary project teams, providing leadership and guidance on project management, issues management, and change management within the program.
Develops and implements detailed plans and recommends policies regarding program specific requirements.
Manages, motivates and trains the unit's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work.
Authorizes and controls vacation and overtime requests.
Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
Oversees, participates and/or provides support in recruitment, selection, and training of assigned staff.
Develops, recommends and administers the annual budget for the unit, and ensures that the unit's expenditures are controlled and maintained within approved budget limitations.
Works in close collaboration with management and Project Managers to ensure that business initiatives are supported by technology solutions and maintain alignment with organizational priorities and strategic goals.
Assesses program/portfolio performance and develops and implements innovative strategies to maximize return on investment and improve program performance and effectiveness.
Resolves complex, escalated program/project issues.
Negotiates with executive and senior management, clients and various stakeholders often with competing and conflicting goals, objectives and priorities.
Negotiates organizational changes, funding requirements, and works to obtain political and executive support needed to promote the successful delivery of the program.
Develops and controls deadlines, budgets and activities within the program.
Ensures appropriate staffing levels and resource allocation to achieve program objectives.
Reviews and approves program activities and ensures alignment with the business plan and annual portfolio management objectives.
Works with Project Directors on the establishment of the Project Governance Framework within the program to build a cohesive vision that will enable the modernization and innovation of related City services.
Manages and provides leadership in the development of business cases within the program.
Represents and/or supports the division on relevant boards, steering committees and groups.
Liaises and collaborates with various internal and external stakeholders to successfully achieve the city's digital priorities.
Ensures the application of Corporate Technology Project Management Methodology within the programs/projects.
Participates in/oversees the preparation of various formal contractual documents such as: Request for Expression of Interest (REOI), Request for Information/Proposal/Quotation/Resource (RFI/P/Q/R), Information Technology Authorization Procurement Plan (ITAPP), Statement of Work (SOW), Memorandum of Understanding (MOU) and Service Level Agreements (SLA).
Provides leadership in the evaluation, selection and recommendation of technical solutions and professional services and manages vendors and contractors in the overall solution delivery process.
Assumes responsibility of the vendors used within the program, tracking and evaluating performance and investigating and addressing performance issues.
Manages the administration of consultant/contractors and projects/contracts, implements quality assurance/quality control procedures, and authorizes payments and recommends additional payments in accordance with the City's financial authority and by-laws or contract terms.
Adheres to the principles of the Project Management Institute (PMI) and PMI's Code of Ethics and Professional Conducts to develop and organize project protocols, procedures, relationships, and performance objectives to promote and achieve targets.
Promotes standardization across the program in areas relating to project administration, documentation, progress tracking and technical designs.
Assesses and recommends scalable multi-jurisdictional business and technical solutions that meet client and business requirements in the context of corporate standards, policies and procedures for technologies and architectures including determining requirements, conducting research and evaluations and obtaining all approvals and sign offs.
Informs and educates senior managers, business users and technology peers on technology trends and the effective use of business and technology solutions and information management.
Prepares and delivers presentations at all levels of the organization.
Prepare reports for Project Directors and senior management. 🎯 Requirements
Extensive experience in managing large-scale projects and/or programs of significant complexity and value with high risk; including enterprise transformational IT projects, multistakeholder projects, in the public or private sectors.
Successful candidates must have 10+ years of Program Leadership and/or Senior Project Management experience, exhibiting clear, practical knowledge of tools and techniques for planning, organizing, executing, monitoring and controlling complex IT projects.
Must have Bachelors or equivalent degree in Computer Science, Engineering, or related field as well as PMP certification.
Agile certification is an asset.
Extensive experience in using project management tools for planning and implementing complex projects and packages.
Experience working in a matrix project environment.
Proven capabilities for developing and maintaining complex project delivery schedules.
Excellent relationship management and consulting skills; ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate teams; set direction and approach, resolve conflicts, execute with limited information and ambiguity.
Demonstrated experience across all stages of various IT project types, including application development and information/data management projects; from initiation to closing. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Treasury Manager 🕒 5 days ago Canaccord Genuity Wealth Management (UK, Channel Islands and Isle of Man) 501 - 1000 Website LinkedIn All Job Openings Treasury Manager overseeing liquidity management and cash positions across currencies. Collaborating with compliance and regulatory teams in a leading financial institution in Canada. 🏢 Toronto – Onsite 💵 $120k - $130k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Workday Integration Manager 🕒 6 days ago PwC 10,000+ employees 💸 Finance ☁️ SaaS Website LinkedIn All Job Openings Workday Integration Manager analyzing integration architectures and leading delivery across workstreams at PwC. Consulting on Workday applications to optimize operational efficiency for clients. 🏢 Toronto – Onsite 💵 $112.4k - $162.4k / year 💰 Grant on 2023-09 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🗣️🇫🇷 French Required Senior Manager – Microsoft Power Platform 🕒 May 20 EY 10,000+ employees 💸 Finance Website LinkedIn All Job Openings Senior Manager overseeing Microsoft Power Platform solutions, leading technical strategies and client engagements at EY. Delivering enterprise-scale solutions for better customer service and automation. 🏢 Toronto – Onsite 💵 $144k - $200k / year ⏰ Full Time 🟠 Senior 👔 Manager Manager – Microsoft Power Platform 🕒 May 20 EY 10,000+ employees 💸 Finance Website LinkedIn All Job Openings Manager leading technical design and architecture for Power Platform solutions at EY. Overseeing delivery and serving as technical authority across multiple client engagements. 🏢 Toronto – Onsite 💵 $110k - $165k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Senior Market Manager – Small and Medium Business 🕒 May 16 TELUS 10,000+ employees 📡 Telecommunications ⚕️ Healthcare Insurance 🔐 Security Website LinkedIn All Job Openings Senior Marketing Manager leading strategic cross-functional campaigns at TELUS for Small and Medium Business. Focus on peak conversion periods and effective customer engagement through various channels. 🏢 Toronto – Onsite 💵 $86k - $136k / year 💰 $500M Post-IPO Debt on 2023-03 ⏰ Full Time 🟠 Senior 👔 Manager 🗣️🇫🇷 French Required View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

program managementproject managementbudget managementperformance improvementchange managementrisk managementstakeholder managementschedulingquality assurancedata management

Soft Skills

leadershipteam motivationrelationship managementconflict resolutionconsulting skillscommunicationstrategic thinkinginnovationcollaborationproblem-solving

Certifications

PMP certificationAgile certification