Citi

Product Designer

• Translate Citi’s retail design concept prototypes at a project level, ensuring design concepts and standards implementation integrity
• Collaborate with internal and external design resources to guide design direction for new and existing retail projects and programs
• Lead the preparation of presentation-level drawings, renderings, and technical solutions to influence and guide the creation of comprehensive design intent packages for retail projects
• Lead the development of schematic design, design development, and construction documents for projects, including reviewing and approving highly technical design deliverables prepared by architects and other consultants
• Influence the application of stated design principles and objectives by ensuring adherence to brand standards, retail store planning principles, and project programming
• In partnership with Construction Program Managers, oversee the management and construction of projects as it relates to design execution to ensure timescales, designs/specifications, quality, and costs are achieved within approved parameters
• Collaborate with Design Innovation, Strategy and Standards Teams to strengthen and contribute to the management of North America design standards and methodologies to ensure a consistent approach to the delivery and design of branches nationwide
• Collaborate with Project Management teams to develop comprehensive project plans that include scope, schedule, cost, quality, roles, responsibilities, communication, risk, and issue management
• Provide clear, effective, and timely communication for design direction and changes, identifying exceptions and proposing creative design solutions
• Ensure the integrity of all design concepts and manage internal and external staff to ensure the best creative solutions and brand continuity

West Design Manager – Retail Design & Construction, Vice President

Compliance

• Provide guidance on and credible challenge of Services initiatives and communications relating to GenAI and digital assets, particularly as this relates to relevant laws, rules, and regulations
• Collaborate with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact Services, with a particular emphasis on the unique risks and operational challenges presented by digital assets and GenAI
• Actively monitor global regulatory developments, pronouncements, and enforcement actions related to digital assets and artificial intelligence, and assess their potential impact on the firm's operations and compliance framework
• Design impactful presentations that translate complex industry, regulatory, and compliance considerations into clear insights suitable for diverse audiences, including colleagues and senior compliance management
• Assisting with regulatory inquiries and/or examinations. This may include coordination with regulators and other parties
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Additional duties as assigned

Compliance Officer VP

Communications

• Drive Wealth Marketing Strategy & Execution: Actively contribute to the development and execution of the Wealth Marketing strategy, identifying opportunities for growth and efficiency.
• Strategic Communication Leadership: Lead and execute strategic internal and executive communications for the Global Head of Wealth Marketing and the broader team, including speaking points, emails, memos, and presentations.
• Business Case Development: Create compelling and data-driven business cases for new programs, investments, and strategic initiatives, articulating clear objectives, expected returns, and resource requirements.
• Routines Definition & Execution: Define, implement, and optimize core team routines, including staff meetings, Town Halls, offsites, and other employee engagement events, ensuring they are efficient and aligned with strategic priorities.
• Strategic Problem Solving: Apply analytical and strategic thinking to identify key business challenges, develop innovative solutions, and oversee their implementation to drive measurable results.
• High-Impact Presentation Building: Lead the development and delivery of strategic presentations for executive leadership, board meetings, and key stakeholder forums, translating complex data and strategies into clear, persuasive narratives.
• Messaging Strategy Development: Develop comprehensive messaging strategies for key marketing initiatives, milestones, and organizational updates, ensuring consistency and strategic impact.
• Cross-Functional Collaboration: Serve as a key liaison to internal partners (e.g., Finance, HR, global communications team) and external agencies, coordinating efforts to achieve marketing and business objectives.
• Risk Management: Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Business Execution, Communication Lead

Financial Planning and Analysis

• Strategically lead and optimize comprehensive financial planning, budget management, and headcount oversight for the global marketing function, ensuring optimal allocation of resources to strategic priorities.
• Serve as the central and influential liaison to key partners across Finance, Business Management, and Procurement, championing marketing's needs and aligning operational strategies.
• Drive and oversee the end-to-end vendor engagement lifecycle, encompassing strategic onboarding, contract negotiation, performance management, and meticulous invoice tracking to ensure maximum value and compliance.
• Champion and enforce operational governance across the marketing organization, developing and implementing robust reporting mechanisms, essential documentation, and stringent compliance protocols.
• Proactively track, manage, and optimize marketing resources, allocations, and critical funding approvals in close partnership with regional leads and business heads, aligning expenditure with strategic impact.
• Collaborate seamlessly with Legal and Risk departments to ensure unwavering marketing compliance with all regulatory requirements, internal controls, and evolving policy changes, safeguarding the firm's reputation.
• Implement and champion advanced project management tools, interactive dashboards, and sophisticated performance trackers to elevate leadership visibility, foster data-driven decision-making, and drive accountability.
• Lead initiatives to drive significant simplification and standardization across key marketing workflows, including strategic planning cycles and Quarterly Business Reviews (QBRs), enhancing efficiency and agility.
• Develop and integrate comprehensive marketing performance tracking and reporting frameworks that provide actionable insights into the effectiveness of campaigns and initiatives.
• Establish and enforce best practices for third-party risk management and operational oversight.
• Design, implement, and monitor robust in-business controls to mitigate operational risks effectively.
• Appropriately assess risk in all business decisions, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Marketing Operations Lead, Wealth Marketing

Customer Support

• Assist in evaluating client financial needs to identify and offer new Citi products and solutions
• Interact with customer inbound calls and provide customer service, as necessary
• Align client needs to product service solutions within a complex sales-based environment
• Communicate the value and benefits associated with Citi products and services to clients
• Achieve monthly individual/team-based established sales goals
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

Customer Service and Sales

Operations

• Assist with performing financial, statistical, and operational studies
• Research and interpret information, identify inconsistencies and make recommendations
• Assist with performing feasibility analysis for process changes and coordinate with business teams
• Monitor project quality and timelines
• Mentor lower level analyst and provide informal guidance and training

Intermediate Operations Analyst, Commercial Banking

Onboarding Specialist

• Responsible for customer interaction, documentation issuance, review and system setups
• Demonstrates high level of diligence, motivation and organizational skills
• To lead the implementation of low, medium and complex deals in line with project management methodology
• Manage dedicated client deal portfolio enhancing the client on-boarding experience
• Focuses on timely and accurate delivery of all account opening functions
• Deliver superior customer service and resolution of customer issues
• Management of the account opening and maintenance processing
• Ensuring account opening requirements are clearly defined
• Responsible for various types of project management in account services
• Managing cross-functional relationships with all teams
• Ensuring consistent delivery of high quality service to customers
• Establishing and maintaining close working relationship with clients and within team

Client Onboarding Manager

Analyst

• Perform trade verifications to ensure accuracy of booking requests
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports
• Participate in the periodic General Ledger (GL) proofing exercises as directed
• Appropriately assess risk when business decisions are made

Securities & Derivatives Analyst

• Own end-to-end portfolio risk monitoring across delinquency, losses, payment behavior, and utilization.
• Lead vintage, cohort, and segmentation analysis to identify structural vs cyclical risk trends.
• Diagnose root causes of performance shifts and quantify P&L and capital impact.
• Define key risk indicators and ensure timely escalation of emerging risks.
• Support creation and maintenance of risk dashboards and MIS.
• Own risk assessment of acquisition strategies across channels and products.
• Evaluate early lifecycle risk (FPD, early delinquency) and recommend corrective actions.
• Partner with Product and Marketing to optimize risk-adjusted acquisition growth.
• Lead design and refinement of ECM policies and control frameworks to align with risk appetite and customer fairness standards.
• Evaluate and approve risk–return trade-offs for ECM initiatives, balancing loss mitigation, spend growth, and customer experience.

Consumer Cards Credit Portfolio Analyst – Officer

Financial Crime

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record
• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards

KYC Analyst

Program Manager

• Support planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Apply in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function.
• Assess creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Oversee program plans meet business needs as described in the program initiation documents.
• Ensure all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones.
• Work with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives.
• Ensure all areas of the program are appropriately staffed.
• Monitor program commitment from those assigning resources.
• Escalate program risks to the Program Director, or Program Sponsor, when appropriate.
• Create the program risk management plan.
• Work with procurement team to create, administer, track, and eventually close program contracts.
• Make recommendations for training and development needs for assigned personnel.
• Evaluate subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Direct area supported through responsibility for delivery of end results and shared responsibility for budget management; accountable for resource planning.
• Ensure essential procedures are followed and contributes to defining standards.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Program Management Lead, VP

Backend Engineer

• Design, develop, and maintain front-end and back-end components of web applications
• Ensure seamless integration between client-side interfaces and server-side logic, delivering end-to-end features for various projects
• Leverage AI pair-programming tools (Github Copilot, Devin etc.,) to write and refactor code
• Impact the engineering function by contributing to technical direction and strategic decisions
• Review and debug both human-written and AI-generated code to ensure reliability, security, and high performance
• Use AI assistants to quickly identify bugs or suggest fixes
• Partner with multiple management teams to ensure appropriate integration of functions
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming

Full Stack Engineering Lead – Java, Angular

• Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production
• Making recommendations of solutions and improvements
• Responsibilities may also include software quality assurance testing
• Conducts complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions
• Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation
• Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks and recommends solutions; ensures annual organizational reviews of standards and procedures are conducted
• Documents findings and performs root cause analyses to provide recommended improvements
• Independently recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures
• Ensures all corrective actions are assigned, documented and completed
• Verifies traceability in project work products
• Gathers, maintains and creates reports on quality metrics
• Acts as advisor and mentor for junior members of the team.
• Makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems
• Has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others.

IT Quality Senior Analyst – Assistant Vice President

• Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production
• Conducts complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions
• Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation
• Monitors products for conformance to standards; identifies risks and recommends solutions
• Documents findings and performs root cause analyses to provide recommended improvements
• Independently recommends solutions and improvements to existing standards and procedures

Senior IT Quality Analyst – Assistant Vice President

General Counsel

• Perform legal review, analysis, and ongoing maintenance of global netting and collateral enforceability opinions across multiple jurisdictions.
• Serve as a primary subject matter expert, providing comprehensive legal advisory services to internal stakeholders on the enforceability and robustness of risk mitigation strategies (including close-out netting and collateral arrangements), and offering expert oversight, ensuring consistency, robustness, and regulatory compliance across multiple geographies and exposure types.
• Continuously monitor, analyze, and anticipate evolving global financial regulations (e.g., Basel III/ IV, derivatives reforms), including those related to netting, collateral, and capital requirements.
• Provide interpretation and strategic guidance on the impact of complex prudential regulations (e.g., Basel III/IV, CRR/CRD, EMIR, Dodd-Frank) on netting, exposure measurement, and capital adequacy to key internal stakeholders, ensuring robust and compliant application across various business activities.
• Manage and coordinate engagements with external legal counsel to procure up-to-date analysis aligned with prevailing market practices and evolving regulatory expectations.
• Proactively identify, assess, and mitigate legal, regulatory, and reputational risks through close collaboration with internal control and risk management teams, continuous monitoring of legal developments, and active participation in strategic internal projects.
• Drive capital optimization by providing legal guidance on the structuring and support for netting and collateral arrangements, aiming to maximize capital relief and enhance liquidity for business operations under relevant regulatory frameworks.
• Support other regulatory matters in respect of which the Risk Management function is a key stakeholder, including sovereign immunity assessment and obligor risk weight assessments under applicable capital rules.
• Foster robust cross-functional partnerships with Legal, Risk Management, Front Office Business Units (e.g., Trading, Sales), Operations, and Finance teams to seamlessly integrate enforceability determinations into capital calculation methodologies and operational processes.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.