Citi

Data Scientist

• Lead data and feature engineering efforts to extract, transform, and prepare high-quality data inputs for fraud model development, focusing on identifying key attributes that drive accurate fraud detection
• Build predictive models and machine-learning and AI algorithms with large amounts of structured and unstructured data
• Ownership and management of fraud models, risk appetite execution and defect analysis
• Design, develop, and implement advanced machine learning models to detect and prevent fraud across the entire lifecycle, including application fraud, synthetic ID fraud, account takeover, and evolving attack schemes
• Utilize advanced data processing techniques to manage large, complex datasets, including data cleaning, normalization, and augmentation, ensuring robust model performance
• Conduct comprehensive exploratory data analysis (EDA) to uncover hidden patterns, trends, and anomalies that can inform model development and feature engineering
• Collaborate closely with technology teams, fraud analytics, and business partners to align on data strategies, stay updated on industry trends, and proactively identify potential and existing fraud risks
• Continuously optimize and refine fraud models through feature selection, hyperparameter tuning, and ongoing performance monitoring, ensuring models remain adaptive to new fraud tactics
• Support model deployment and integration into production systems, ensuring seamless real-time fraud detection and efficient feedback loops for continuous model improvement
• Evaluate and select appropriate machine learning algorithms and tools based on specific fraud detection needs and data characteristics
• Engage in cross-functional initiatives to enhance data quality and governance, improving overall fraud prevention capabilities
• Participate in model validation and testing processes to ensure compliance with regulatory standards and alignment with best practices in fraud risk management
• Generate and manage regular and ad-hoc reporting to enable effective monitoring and identification of emerging trends

Lead Analyst, Specialized Analytics

Customer Support

• Assist with evaluating and resolving service inquiries from clients across different platforms
• Effectively use various computer systems to complete assigned tasks and address account inquiries
• Develop and maintain working knowledge of specific groups of Citi products and services
• Analyze and identify potential risks and identify solutions that meet client needs
• Complete assigned tasks in an accurate and efficient manner
• Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Customer Service Representative

Marketing

• Define, develop and deliver a breakthrough brand strategy and visual identity for the new US Consumer Cards business.
• Develop a new brand strategy and visual identity for US Consumer Cards.
• Enforce the brand strategy, architecture, and identity guidelines across all branded and partner card segments and marketing communications.
• Serve as the US Consumer Cards Marketing strategic partner and subject matter expert for the Citi brand, ensuring consistent application and alignment with broader Citi guidelines.
• Lead creative direction, storytelling, and innovative cross-channel marketing campaigns, elevating the brand with distinctive, relevant creative and experiences.
• Develop consumer-focused, insight-driven briefs, lead integrated agency briefing sessions, and manage agency relationships.
• Leverage research and analytics insights for brief development and continuous campaign enhancement.
• Oversee Skyline (consumer marketing internal creative services) operations, fostering a best-in-class creative and content business for profitable growth.
• Lead the 360 Marketing team for large-scale product launches and refreshes, ensuring compelling and integrated creative solutions delivered across all marketing channels.
• Manage the advertising and experiential team with a focus on delivering breakthrough marketing creative and experiences that drive awareness, engagement and loyalty with Citi.
• Set aggressive north star vision for the organization and mobilize talent and capabilities to deliver with high velocity.
• Manage and inspire multiple teams of senior creative and marketing professionals, fostering a high-performance, collaborative environment.
• Provide strategic guidance to internal business partners on marketing materials, messaging, and brand guidelines, ensuring consistency.
• Develop and manage a creative governance center of excellence to ensure all creative adheres to standards and delivers an exceptional and clear client experience that brings the brand to life for customers and prospects.
• Be at the forefront of AI and applications across the Brand & Creative organization to drive efficiency in delivery and improve marketing effectiveness.
• Stay abreast of competitive intelligence to help inform opportunities to create distinction in the market.
• Collaborate closely with US Consumer Cards Marketing Teams (Acquisitions, Customer Marketing, Paid Media), Product Management, Digital, and other functional partners to align brand and creative strategies with business objectives.
• Manage legal, compliance, and product review processes for all brand creative, ensuring clarity, transparency, consumer relevance, and adherence to applicable laws and regulations.

Head of Brand and Creative, U.S. Consumer Cards Marketing

Analyst

• Utilize basic industry and business knowledge to conduct analyses of hedge funds and other counterparty activities
• Contribute to the creation of customized reporting used to present information to management
• Support implementation of securities processing improvements
• Assist with identifying policy gaps and formulating policies that streamline related work processes
• Review and analyze hedge fund activities, procedures to reconcile cash/holdings and securities pricing
• Develop and use knowledge of securities, processing practices and standards
• Provide informal guidance or on the job training to lower level/new securities processing team members when required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Securities & Derivatives Intermediate Analyst

Performance Marketing

• Sitting within the Client Marketing organization, the Wealth Omni-Channel Campaign Manager will primarily be responsible for developing and executing acquisition campaigns in support of new-to-bank Wealth customer growth.
• The person in this role will manage multiple high-priority campaigns in a fast-paced environment.
• The VP will manage and execute compelling new creative experiences/messaging and implement a test and learn agenda.
• They will have strong performance marketing discipline and rigor in meeting and exceeding goals and KPIs driven by these marketing tactics.
• Responsibilities include designing and executing results-driven direct mail and digital marketing campaigns to drive acquisitions growth, and tracking and analyzing campaign results.

Wealth Omnichannel Campaign Manager – Vice President

Vice President

• Build relationships with Citi network and operational teams
• Support Senior Relationship Manager in management of assigned portfolio
• Help deliver outstanding banking and operational support
• Monitor and support products’ implementation processes and client onboarding
• Collaborate with product teams, underwriting/risk teams
• Work with Senior Relationship Managers on client relationship analysis, credit application write-up, documentation review

Assistant Vice President, Commercial Bank

Compliance

• Oversee all tech mandatory book of work and keep the risk and compliance dashboards in green and healthy state
• Lead initiatives that impact critical tech upgrades across wealth
• Manage technology solutions from design to implementation including third party reviews and vulnerability assessments
• Collaborate closely with senior stakeholders and regulators to manage expectations and deliver technology programs
• Assess and manage wealth tech risk ensuring robust controls and regulatory compliance
• Drive change management initiatives to ensure smooth adoption of new technologies or processes within the domain
• Manage internal and external audits end to end and ensure team adheres to best practices and processes
• Build and mentor high performing cross functional teams.
• Monitor and manage approach/end results, budgeting, planning, and contribute to the future strategy of the area(s)

Wealth Technology Risk and Compliance Lead

• Provide independent, objective, reliable, valued and timely assurance to the Boards, the Committees, the Citigroup Chief Risk Officer, the Citigroup Chief Credit Officer, senior management and regulators over the effectiveness of credit and collateral risk management
• Support the Lead Reviewers in their management of Business Monitoring (BM) and Reviews through various activities including validation of inputs used to determine risk ratings and systems support, portfolio performance analysis and reporting
• Quickly transition into participation in Business Monitoring and Review activities, in addition to supporting CRR groups on various projects and presentations
• Ensure best in class core credit risk analysis of applicable portfolio ensuring consistency with industry leading practices and conforms to all internal credit procedures/policies, and all related regulatory expectations
• Validate financial inputs used to determine credit risk rating of clients across different industries
• Analyze and interpret data to make conclusions or recommendations
• Prepare and maintain CRR’s internal system, including milestone tracking and sample documentation
• Gather deliverables and/or prepare presentations to meet internal and Regulatory needs

Senior Credit Review Analyst, AVP

• Perform Root Cause Analysis explaining model performance to second line of defense and Policy teams for Business risk decisioning.
• Analyze & bring out Insights for Credit Risk Non-Regulatory Scoring/ Non-Scoring Segmentation models adding business value.
• Present model performance to senior stakeholders, CROs, Risk Policy managers, Sponsors explaining the health of the model.
• Partner with Risk Policy leads to help understanding the levers / cut off adjustments required in scores baked in Risk strategies.
• Explain model performance to second line (Model Risk Management) of defense.
• Respond to queries from 3rd Line of Defense (Internal and External Auditors) on model performance.
• Work effectively across cross functional teams - Development, Implementation, Policy, Validation and Governance teams.
• Perform analysis for benchmark models and other ad hoc analysis as required by business/validation teams.
• Develop knowledge and drive discussions on Model usage across channels, score range with Risk Strategy managers.
• Conduct QA/QC on all steps (e.g., input data, model output, etc.) required for model monitoring and production forecast reporting.
• Deliver comprehensive write-up of ongoing model performance assessment, Annual Model Review / Revalidation documents.
• Understand model variables and economic forecasts and conduct drill down analysis and reporting of model performances.
• Deliver end user computing process related mandates.
• Expected to manage own projects independently.
• Train and mentor junior team members on Model Monitoring.

Model Monitoring, Business Analytics – Analyst II

• You will work in an agile software development environment, developing quality and scalable software solutions using leading-edge technologies
• Based on business requirements, you will develop code consistent with quality standards and offer support during testing cycles and post-production deployment
• To ensure defect-free programming, you will use the appropriate tools to test and debug code and participate in the review of peer coding
• Join with a cohort of other new hires and go through training together to learn about our company, our tools and processes, and the technical skills you will need to succeed
• No matter your team placement, as a member in our program, you can expect global exposure, continuous learning, and real impact through contributing to real-world projects that shape the future of banking

Application Development Summer Analyst

Backend Engineer

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Senior Java Fullstack Developer – Vice President

• Develop and execute sophisticated digital marketing strategies to significantly grow digital product sales and increase customer footfall and stickiness on our platforms.
• Conduct deep-dive analyses of our website and mobile app to identify and eliminate points of friction in the customer service journey, making them more intuitive, efficient, and user-friendly.
• Apply Gen-AI powered analysis to enhance customer interactions, particularly in areas like Chatbot performance and personalized user experiences.
• Lead the industrialization and enhancement of our "Test & Learn" capability, enabling the rapid design, execution, and measurement of experiments for new digital features and marketing campaigns.
• Interpret complex data sets to identify significant trends, patterns, and anomalies, translating these into clear, concise, and impactful insights that support informed decision-making for business partners and senior leadership.
• Identifies and compiles data sets using a variety of tools (e.g. SQL, Python, PySpark) to help predict, improve, and measure the success of key business to business outcomes.
• Utilize statistical methods and analytical tools to extract meaningful insights from large and complex datasets.
• Responsible for documenting data requirements, data collection / processing / cleaning, and exploratory data analysis, which may include utilizing statistical models / algorithms and data visualization techniques.
• Incumbents in this role may often be referred to as Data Scientists.

Digital Analytics Analyst, Python, PySpark

Threat Intelligence Specialist

• Monitor and synthesize internal and external intelligence to identify emerging rewards-abuse schemes, including promotional abuse, manufactured-spend analogs, account linkage manipulation, referral or bonus gaming, and adversarial earn-and-burn strategies.
• Conduct qualitative and quantitative analysis to evaluate risk indicators, summarize patterns, and identify trends affecting Citi’s rewards ecosystem.
• Assess at-risk accounts and behaviors, identify signals of potential abuse, and document findings clearly for internal partners.
• Serve as a liaison between the FFC and industry working groups, gathering insights on new reward-abuse tactics and mitigation approaches.
• Participate in external fraud/loyalty-abuse roundtables and information-sharing forums; bring intelligence back into Citi for action.
• Work closely with Fraud Policy & Strategy, Product Teams, Data Analytics partners, AML, Citi Security & Investigative Services, and other internal stakeholders to share emerging intelligence and coordinate assessments.
• Maintain detailed investigative notes, intelligence summaries, and analytical artifacts within case-management systems.
• Balance day-to-day investigations with longer-term research initiatives and prioritize assignments based on criticality, emerging risk, and organizational needs.

Merchant and Loyalty Rewards Integrity Intelligence Analyst, Assistant Vice President

• Drive the performance and ongoing evolution of Citi’s card-linked offers program, with accountability for customer value, merchant outcomes, and business impact
• Set strategic priorities and roadmap to improve offer relevance and competitiveness, engagement, and incrementality across Citi’s card portfolio
• Own the partnership with Mastercard, including platform performance, roadmap alignment, issue resolution, and optimization opportunities
• Identify and execute opportunities to expand the program across merchants, categories, card products, and customer segments
• Partner closely with analytics team to strengthen measurement, reporting, and performance insights for internal stakeholders and merchant partners
• Collaborate with marketing, technology, sourcing, legal, and operations teams to ensure effective execution and consistent customer experience
• Establish and track KPIs to assess program performance, merchant value, and incremental contribution to Citi’s broader business objectives
• Represent card-linked offers as a core card benefit and ensure alignment with broader card value proposition
• Contribute to Citi’s Commerce Media strategy by helping define how card-linked offers support merchant solutions, measurement capabilities, and future go-to-market approaches

Senior Vice President, Card-Linked Offers & Commerce Strategy

Business Development Rep

• Proactively build trusted and productive relationships within the bank assessment areas to promote and generate Community Lending mortgage business.
• Facilitate, promote, and administer financial education, seminars and outreach efforts.
• Guide and support mortgage sales on Community Lending programs and products.
• Provide technical training on lending programs/products to internal and external partners.
• Manage and cultivate relationships with external real estate professionals, project developers and marketing agents.
• Work closely with Citi leadership in support of new business development efforts.
• Plan, organize, research, and respond to business opportunities.
• Develop strategic plans for business development.
• Perform deep dive research of new business prospects to include company research, financial analysis, deal background/history, value proposition.
• Maintain business plan tracking and compliance adherence.
• Prepare reporting and meeting presentations.
• Perform prospect and pipeline tracking duties.
• Assist in coordination across other Citi business lines.
• Schedule and manage meetings, coordinate logistics for external meetings, and maintain calendar of activities.
• Develop specific business plans, including closed loan goals, for each product and program sponsored and managed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.