Process Improvement Analyst III, AI
Navy Federal Credit Union
PMP
Project Manager / Vice President, Technology Development & AI Initiatives
Citi
full-time
Posted on:
Location Type: Hybrid
Location: Tampa • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $103,920 - $155,880 per year
Job Level
Lead
Tech Stack
PMP
About the role
- Manage a portfolio of Regulatory Event Tracking (RET) technology projects, ensuring timely delivery and adherence to budget
- Develop comprehensive project plans, including business case and cost-benefit analyses, ensuring alignment with organizational goals
- Engage in budget planning and cost management for all assigned projects, specifically including planning for the Regulatory Event Tracking system (RET)
- Implement robust tracking mechanisms for all project releases, coordinating with technology teams to ensure smooth and controlled deployments
- Prepare and present regular project status reports, key metrics, and risk assessments to senior management and relevant stakeholders
- Conduct in-depth reviews of project documentation, identify potential roadblocks, and execute strategies to keep projects on track
- Ensure all project stakeholders are identified and actively engaged in scope definition and throughout the project lifecycle
- Proactively assess and mitigate project risks, escalating issues to senior leadership when necessary
- Track the progress of all Artificial Intelligence (AI) initiatives and use cases, ensuring they remain on schedule and meet defined objectives
- Collaborate with AI development teams to understand technical progress, challenges, and requirements related to AI implementation
- Apply knowledge of working principles and proper usage of AI models, including Generative AI, RAG, and prompt engineering, to assess initiatives and provide input
- Report on the status and impact of AI initiatives to management, translating technical details into clear, business-oriented insights
- Identify opportunities for leveraging AI technologies to improve efficiency and develop new solutions
Requirements
- Minimum of 6+ years of experience in project management, preferably within a technology or financial services environment
- Demonstrated experience in managing complex technology projects, including budgeting, planning, and release tracking
- Proven understanding of Artificial Intelligence (AI) concepts, including experience with or knowledge of AI/ML model development, implementation, or validation
- Knowledge/experience with Generative AI, Natural Language Processing (NLP), Retrieval-Augmented Generation (RAG), and prompt engineering
- Strong organizational, analytical, and problem-solving skills with meticulous attention to detail
- Excellent written and verbal communication skills, with the ability to articulate complex technical findings to diverse audiences, including senior management
- Ability to learn and adapt to new technologies and methodologies quickly
- Bachelor's degree in Computer Science, Engineering, Information Technology, Project Management, or a related quantitative field
- Master's degree or relevant project management certifications (e.g., PMP, Agile) are a plus
Benefits
- In addition to salary, discretionary and formulaic incentive and retention awards may be offered
- Medical, dental & vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
- Competitive employee benefits (available offerings may vary by jurisdiction, job level, and date of hire)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementbudgetingcost managementrelease trackingArtificial Intelligence (AI)Generative AINatural Language Processing (NLP)Retrieval-Augmented Generation (RAG)prompt engineeringAI/ML model development
Soft skills
organizational skillsanalytical skillsproblem-solving skillsattention to detailwritten communicationverbal communicationadaptability
Certifications
PMPAgile
