CITCON

Software Engineer

• You will produce accurate custom and regulatory risk management and fund performance analytics reports to be distributed to hedge fund clients, their investors and regulatory bodies in a timely manner
• Resolve all queries to risk reports
• Support the new business process – on-boarding new clients, assisting in the preparation of demos, marketing literature, maintaining demo risk system and product development (eg exploring/researching/bringing to market possible new revenue streams such as in response to emerging regulations)
• Be involved in the maintenance, prototyping and user acceptance testing of internally developed valuation models and risk tools
• Perform operational risk management – risk reporting process documentation, improving processes through increasing level of automation, ensure consistent application of CFS policies and procedures, identify and appropriately communicate potential internal and external risks.
• Assist relationship managers by participating in monthly calls or any escalation relating to day-to-day risk reporting issues, participate in communication/escalation aspects of complex issues resolution
• Contribute to cross functional training initiatives

Qlik Developer

Client Services Representative

• Be part of a Client Service team for several mid-sized relationships (7-8).
• Assist with pricing models and fee proposals for new funds launches, expanded/additional services and fee restructuring (as needed to maintain appropriate Gross Margin).
• Assist with Business Change Log (BCL) for new clients/funds.
• Update CRM system weekly with business relevant client activities, make necessary updates to client and Citco information.
• Assist with presenting Citco developments, system updates and product enhancements covering Real Assets to clients.
• Be a point of escalation where Fund Accounting, Investor Relations or Ancillary deliverables are at risk of being delivered late or incomplete, manage expectations and communication with client and internal management, confirming the issue, proposed resolution and timeline for closure, ensuring that all parties remain updated until resolved.
• Manage on-going client change requests (CCR). Review request, discuss with Client Service SVP to determine next steps.
• Attend the weekly client service calls.
• Assist with the preparation of quarter service calls with Citco teams and client.
• Assist with client requested DDQ programs, as needed.
• Attend the in-person annual client strategy meeting.
• Relationship Management attending clients to Citco events.
• Provide real estate industry knowledge and expertise to clients, Business Development, Global Relationship Managers and Senior Management teams on sales pitches and client presentations.
• Maintaining strong relationships across Citco Lines of Business (LOB) to ensure cross selling opportunities are reviewed. To the extent clients are a shared LOB client, establish recurring internal meetings to share information and feedback.
• In depth knowledge of full service offering across Ancillary services. Assist with service issues inclusive of billing/revenue.
• Assist with documenting risk events and create actions to quickly solve and recommend risk mitigation steps.
• Monitor and ultimately achieve the ability for clients to be a reference.
• Assist with Annual Budget planning of revenue for existing and new funds.
• Review and sign off on weekly hours recorded by all Citco teams for each client/fund to ensure cost is complete and correct.
• Quarterly gross margin analysis for clients/funds. If margin is not met, assist with a business plan (actions and timeline) to improve results.
• Approve all accrued revenue monthly in corporate system by client/funds.
• Approve billing before release to clients.
• Collection of client/fund accounts receivable and, as appropriate, work with the client to ensure prompt settlement within agreed terms.
• Ensure internal policies are followed including travel, risk, internal controls, corporate governance/policies.
• Work with Citco operations to understand any new or changed policies and procedures.
• Ensure progress is monitored for SOC 1 program. Receive requests for SOC 1 reports and ensure delivery is made to clients (as requested).

Vice President, Client Services – Real Assets

• design and develop API code using Python and Java
• develop front end React components
• perform reviews and ensure the quality of the team’s work
• manage AWS resources in a safe and cost-effective manner
• design and implement unit, integration, systems, performance and load testing

Senior Developer

Accounting Manager

• Lead and manage the team to archive departmental and organizational goals
• Implement strategic plans to archive business objectives
• Ensure efficient and effective day-to-day operations
• Oversee periodical Net Asset Value calculations for the Private Equity Funds, including Financial Statement preparation, trial balance review and Partner/Shareholder Allocation calculations
• Review the calculation of fund specific expenses, including admin fees, management fees, carried interest and other applicable fees
• Review accounting work, capital events, other client deliverables, investor statements and reporting prepared by staff
• Ensure documentation is compliant with internal and external/regulatory standards
• Review private equity funds’ partnership agreements, PPMs and other materials
• Ensure compliance with internal policies/procedures/best practices, external standards, and regulatory requirements
• Implement and monitor quality control procedures
• Maintain high standards of quality and accuracy in all aspects of operations and ensure all client SLAs are met
• Liaise with Investor Relations, Waterfall, Tax, Financial Reporting and other Citco groups/teams globally
• Act as a liaison with Clients on matters relating to Fund Accounting services
• Ensure timely and accurate responses to client queries
• Act as a liaison with external parties
• Coordinate, manage and monitor external audit processes
• Provide technical accounting/industry knowledge to clients as needed
• Work closely with Client Integration team
• Manage and coordinate the activities of team members
• Provide direction, support, and mentorship to team members
• Conduct regular meetings to communicate objectives, updates and expectations
• Evaluate team performance, providing timely feedback and conducting performance reviews
• Identify skill gaps and training needs within the team. Organize and facilitate training programs to enhance team capabilities
• Act as a liaison between the team members and senior management
• Encourage a proactive problem-solving culture within the team
• Implementation of efficiency initiatives in a timely manner
• Generate ad hoc reports as required

Manager, Fund Accounting – Private Assets

Vice President

• Your role will encompass the administration of and any services pursuant to Administration Agreements in respect of a portfolio of Real Estate funds working closely with the Vice President and supervising a small team of accountants.
• Responsible for maintaining books and records and calculation of fund Net Asset Values;
• Coordinating and reviewing financial statements and associated reports, including performance metrics for monthly/quarterly reporting;
• Coordinate and review calculations and investor allocations for capital calls and distributions;
• Coordinate and review capital account statements;
• Coordinate processing of payments and other transactions;
• Supervise junior staff, reviewing and signing off on work performed;
• Acting as a primary day-to-day contact with clients and other fund participants;
• Work closely with the Investor Relations team to respond to investor queries and to disseminate capital activity and other investor notices;
• Maintaining relationships with investors, investment advisors/managers, banks, auditors and other fund participants;
• Assisting auditors, other fund participants and advisers;
• Participating in presentations to existing and prospective clients;
• Monitor compliance of various agreements with clients, including the Service Level Agreement;
• Participating in projects that may be defined from time to time in connection with the continuing expansion and evolution of the business;
• Any other functions required as part of the business of the Company, and reporting to the Vice President.

Fund Services – Assistant Vice President

Compliance

• Hold relevant regulatory roles for Citco Middle East (CME) and the Dubai Representative Office, including Compliance Officer and MLRO.
• Establish strong connections with relevant stakeholders to assist the business on compliance matters; work collaboratively to build trust and sustain relationships through situations where there may be differing views in relation to compliance deliverables.
• Create, implement, and maintain risk-based compliance plans aligned to regulatory requirements and business objectives; provide metrics and data (as required) to aid understanding of root causes and support effective decision-making.
• Proactively engage with others to change attitudes and behaviours in respect of compliance matters through active listening, empathy, and effective negotiation.
• Identify, assess, and manage compliance risks relating to the entities’ activities; support the embedding of risk management practices and risk culture across stakeholders.
• Participate in compliance monitoring activities; perform monitoring reviews and report outcomes in accordance with annual monitoring plans and the Citco Compliance Monitoring Policy.
• Provide advice and support to staff on compliance-related matters including AML and KYC, data protection and confidentiality, outsourcing organisation, and corporate governance.
• Maintain an understanding of regulatory developments impacting the country and, where required, provide assistance/coordination/oversight of impact assessments and implementation plans.
• Analyse reporting of suspicions concerning transactions and activities and report/escalate as appropriate (including MLRO obligations).
• Assist with drafting, maintaining, and regularly reviewing compliance policies, ensuring clarity and practical application.
• Draft compliance reports for the Board of Directors of Citco Middle East; attend and contribute to Board and Committee meetings, articulating compliance risks and recommendations.
• Participate in communications with regulators (including ADGM FSRA and, as applicable, Dubai regulators), ensuring transparent and effective engagement.
• Act as a role model for a learning culture by encouraging two-way feedback and actively sharing expertise; provide and/or arrange training on compliance policies and regulatory changes.
• Assist in the governance of the outsourcing framework and outsourcing oversight, supporting appropriate controls and accountability.
• Actively participate in the Compliance Forum and develop the Group Compliance team through support and sharing of expertise.
• Support the Regional Compliance Officer in regional and group-wide compliance initiatives.
• As required, support compliance officers in other regions with their core deliverables.
• Proactively implement team-level goals and make improvement suggestions to support the growth of the Group Compliance team.
• Escalate and report relevant matters to the Regional Compliance Officer.
• Travel as required to fulfil the responsibilities of the role.
• Undertake any other relevant responsibilities that may arise or be assigned by the Regional Compliance Officer, demonstrating flexibility and accountability.

VP Compliance

Full-stack Engineer

• You will be working in a cross-functional team, using agile methodologies to build and support an AWS cloud native application for the financial services industry.
• We are looking for developers with great communication skills and lots of experience with NodeJS and React.
• The project is 5 years old and in active development for the foreseeable future.
• We have strong test automation in place from unit testing to end to end browser testing.
• Most of the work is new development with occasional refactoring and support needed.
• AWS experience is desirable and its definitely a differential, but not a requirement and something we can help you develop.

Senior Full Stack Web Application Developer

Accountant

• You will complete monthly/Quarterly Reporting Pack preparation.
• Maintain the general ledger and various sub-ledgers.
• Manage cash and Portfolio Reconciliations.
• Manage income and Expense Accruals.
• Responsible for Capital Activity processing (calls/distributions/transfers).
• Complete management Fee & Waterfall calculations.
• Prepare and review trial balances.
• Prepare Financial Statement preparation with footnotes.
• Manage and monitor the timing and quality of client deliverables (SLAs).
• Act as liaison to various internal/external parties e.g. auditors.
• Interact directly with senior management and clients with appropriate escalation.
• Coordinate with Onboarding team, Tax group, Investor Relations group, Financial Statement group, and other groups at Citco.
• Prepare and review capital calls, distributions, and statements.
• Review private equity fund clients limited partnership agreements, PPMs, and other materials.
• Implementation of fund structures on accounting system.
• Action on ad hoc reports and client requests as needed.
• Train and support team members in their development.
• Engage in local and global group projects.

Private Equity Fund Accountant

Operations

• Review credit agreements and other loan documentation to ensure proper setup and processing in the loan system
• Monitor accurate processing of loan lifecycle activity
• Identify and investigate accrual, position, and cash breaks to Loan Servicers and Agents
• Collaborate with internal teams to streamline and enhance processes
• Ensure the client service level agreements are closely monitored and monthly deliverables are met timely, accurately and completely
• Maintain standard processes within a robust control environment, with an eye to continually improving or modifying same to support assigned clients
• Support/ conduct training of new hires in standard processes including those without experience in loan operations
• Assist on management of special projects as needed.

Supervisor, Loan Operations

Business Development Rep

• You will manage the end-to-end sales process in collaboration with global SMEs and business managers.
• Leverage off existing industry contacts to create new leads and generate deal-flow.
• Source new leads and deal-flow through conferences, seminars and industry events.
• Coordinate the completion of RFPs, and new business proposals to management.
• Create, maintain, and promote product-related branding and marketing pitch materials.
• Identify potential new markets by which to promote Citco’s service offering.
• Identify strategic opportunities and work with senior management and product specialists to win new mandates.
• Identify opportunities for new product development, and work with management and product specialists to create new mandates.
• Develop a network throughout the industry to increase Citco’s exposure and business opportunities.
• Increase Citco’s brand awareness.
• Attend conferences, seminars and industry events.
• Update and maintain the CRM system.
• Assist with organizing Citco hosted client events.
• Developing new business for Citco through lead generation, qualification, proposal development and managing sales process to successful closure.
• Building relationships with intermediaries i.e., feeders/referral sources.
• Development and execution of sales by utilizing direct marketing strategies, sales force building, sales process management and marketing support materials.
• Developing and presenting sound business conclusions from gathered information.
• Maintaining knowledge of industry trends and their potential impact on Citco.

Senior Vice President, Sales – Business Development

• You will manage the end-to-end sales process in collaboration with global SMEs and business managers.
• Leverage existing industry contacts to create new leads and generate deal-flow
• Source new leads and deal-flow through conferences, seminars and industry events
• Coordinate the completion of RFPs, and new business proposals to management
• Create, maintain, and promote product-related branding and marketing pitch materials
• Identify potential new markets by which to promote Citco’s service offering.
• Identify strategic opportunities and work with senior management and product specialists to win new mandates.
• Identify opportunities for new product development, and work with management and product specialists to create new mandates.
• Develop a network throughout the industry to increase Citco’s exposure and business opportunities
• Increase Citco’s brand awareness
• Attend conferences, seminars and industry events
• Update and maintain the CRM system
• Assist with organizing Citco hosted client events
• Developing new business for Citco through lead generation, qualification, proposal development and managing sales process to successful closure
• Building relationships with intermediaries i.e. feeders/referral sources
• Development and execution of sales by utilizing direct marketing strategies, sales force building, sales process management and marketing support materials
• Developing and presenting sound business conclusions from gathered information
• Maintaining knowledge of industry trends and their potential impact on Citco

• Maintaining books and records; including
• Maintain and control the general ledger and various sub - ledgers
• Prepare financial statements, footnotes and partner capital statements
• Prepare trial balances and work paper product
• Process standard and complex bookkeeping entries
• Involved within a full scope of transaction activities including full cycle accounting
• Prepare financial data analysis
• Participate in the implementation of fund structures into the accounting system
• Calculating carried interest/performance/incentive fees;
• Processing payments and other transactions;
• Acting as a day-to-day contact with on-shore stakeholders;
• Participating in projects that may be defined from time to time in connection with the continuing expansion and evolution of the business;
• Identifying and escalating any material issues effecting service delivery to the Supervisor;
• Any other functions required as part of the business of the Company, and reporting to the Supervisor

Senior Fund Accountant – Real Asset Accounting

• Produce daily operational deliverables in line with client service level agreements, primarily activity in positions, trades and cash
• Evaluate cash flows, financing and risk associated with a broad range of investment products including derivatives, debt and private equity
• Analyze, investigate and resolve issues; prepare reports for assessment and sign off on portfolio and cash risk
• Apply critical thought to existing tools, controls and processes; make recommendations and test solutions
• Support the conversion of any new clients and existing migrations
• Maintain positive and professional relationships with all stakeholders
• Review and coach junior staff; assist in the resolution of day-to-day issues

Senior Operations Analyst

Administration

• Review the subscription agreements of Investor Relations administration staff.
• Follow up with Investors on missing documentation
• Maintain all electronic and physical Investor records
• Maintain bank accounts for funds assigned
• Prepare and review daily and weekly performance releases
• Produce investor statements and correspondence
• Assist with the appropriate handling of Fund Manager and investor calls and emails
• Assist with various projects as assigned

Senior Investor Relations Administrator – Hedge Funds

• Will be responsible for meeting the daily deliverables of the client and other Citco office’s Service Level Agreement.
• Require a comprehensive understanding of the fundamentals of trade capture and data processing
• Ability to follow processes and have a fundamental understanding of complex financial instruments
• Be responsible to manage all aspects of automating and processing, via currently supported interfaces, the load of client activity/position related data into Citco’s accounting and daily reject processing; this team is expected to be able to resolve data issues based on an improved understanding of the overall lifecycle of a trade
• Be involved in the production of daily operational deliverables in line with client/other Citco offices service level agreements
• Configure and maintain interfaces that are used to capture transaction data
• Work with internal and external clients to resolve any open trade capture issues
• Facilitate the timely processing of data into Citco Fund Services core platforms
• Verify Security Master setup to ensure proper profit and loss capture and risk management reporting
• Support the conversion of any new clients or existing migrations in line with our standard operating model
• Assist in verifying test results for all in house system enhancements
• Support other business units during peak periods
• Work with teams within and outside of Operational Support to identify and implement process improvement
• Partake in the daily hand over of open tasks

Qlik Developer

Vice President, Client Services – Real Assets

Senior Developer

Manager, Fund Accounting – Private Assets

Fund Services – Assistant Vice President

VP Compliance

Senior Full Stack Web Application Developer

Private Equity Fund Accountant

Supervisor, Loan Operations

Senior Vice President, Sales – Business Development

Senior Vice President, Sales – Business Development

Senior Fund Accountant – Real Asset Accounting

Senior Operations Analyst

Senior Investor Relations Administrator – Hedge Funds

Operations Analyst – Portfolio Data Operations