CITCON

Operations

• Review credit agreements and other loan documentation to ensure proper setup and processing in the loan system
• Monitor accurate processing of loan lifecycle activity
• Identify and investigate accrual, position, and cash breaks to Loan Servicers and Agents
• Collaborate with internal teams to streamline and enhance processes
• Ensure the client service level agreements are closely monitored and monthly deliverables are met timely, accurately and completely
• Maintain standard processes within a robust control environment, with an eye to continually improving or modifying same to support assigned clients
• Support/ conduct training of new hires in standard processes including those without experience in loan operations
• Assist on management of special projects as needed.

Loan Operations Supervisor

Accountant

• Your role will encompass the administration of and any services pursuant to Administration Agreements in respect of a portfolio of Real Estate funds working closely with the Supervisor and/or Assistant Vice President.
• Maintaining books and records and calculating fund Net Asset Values, including
• Maintain and control the general ledger and various sub-ledgers;
• Prepare financial statements, footnotes and partner capital statements;
• Prepare limited partner and general partner allocations;
• Prepare trial balances and work paper product;
• Process standard and complex bookkeeping entries;
• Involved within a full scope of transaction activities including full cycle accounting;
• Prepare financial data analysis.
• Participate in the implementation of fund structures into the accounting system;
• Processing payments and other transactions;
• Acting as a day-to-day contact with clients and other fund participants;
• Work closely with Supervisor/Assistant Vice President and the Investor Relations team to respond to investor queries and to disseminate capital activity and other investor notices;
• Act as a liaison with various internal/external parties i.e. auditors, legal counsel;
• Participating in projects that may be defined from time to time in connection with the continuing expansion and evolution of the business;
• Identifying and escalating any material issues effecting service delivery to the Assistant Vice President;
• Any other functions required as part of the business of the Company and reporting to the Assistant Vice President.

Senior Fund Accountant

Accounting Manager

• Performing the administration of and any services pursuant to administration agreements in respect of a portfolio of hedge fund clients
• Review and sign-off of Net Asset Value calculations, financial statements and associated reports
• Reviewing/Authorizing payments and other transactions
• Valuation of hedge fund portfolio holdings
• Analysis of fund performance and prepare performance/PandL related reports
• Building relationships and working closely with Citco Internal COE and non-COE teams including Operational Support, Middle Office, Pricing, Investor Relations and Relationship Management Fund Accounting teams
• Planning, scheduling and managing the daily workflows of all client deliverables within the team
• Effective monitoring of deliverables to ensure high SLA compliance within set accuracy standards
• Developing, adhering and maintaining target resource deployment to ensure adequate resources for production, overtime and cost management
• Ensure adherence of applicable best practice policies and client specific agreements.
• Address and/or escalate all material issues effecting the NAV production process or client relationship in general to Vice President in a detailed and timely manner
• Managing and coordinating the Year end process with respect to audit timelines, Financial Statement Preparation, Regulatory filings, Tax services, etc.
• Liaising closely with the Supervisor to identify and implement on the job training initiatives for team members; own team related duties including vacation management, performance appraisals, etc.
• Engage and own intra-office migrations and/ or new client on boarding
• Contribute and own departmental initiatives while supporting team initiatives
• Drive forward continuous improvement, seeking efficiencies while maintaining adequate controls

Assistant Vice President – Hedge Fund Accounting

Network Engineer

• You will lead Tier 1 technical support for global network infrastructure
• Maintain and optimize WAN/LAN infrastructure across data centers and remote offices
• Execute network maintenance activities including critical updates, software upgrades, and security patches
• Implement and manage SD-WAN solutions across office locations
• Support external client connectivity requirements
• Ensure all LAN and WAN traffic remains encrypted in accordance with network security standards
• ****Technical Leadership**
• Contribute to network architecture decisions and improvements, including topology design, deployment, and support of all network infrastructure hardware
• Support cloud connectivity design to public cloud providers across multi-cloud architectures
• Collaborate with global IT teams on infrastructure initiatives and projects
• Provide troubleshooting support across technology domains
• Ensure compliance with established procedures and security policies
• ****Operational Support**
• Participate in on-call rotation (1-week duration / 8–10 week intervals)
• Adapt to flexible working hours when required
• Travel for critical infrastructure projects several times annually

Analyst

• Primarily responsible for operational support of monthly trade processing
• Responsible in entry of all trade activity within the global business unit, meeting established timelines
• Ensure high accuracy standards are maintained for the entry of trade activity
• Distributing correspondence to investors including confirmations, settlement advices, contract notes, statements and market value statements
• Assist with other related duties as required
• Maintain solid working knowledge of multiple systems for the processing of trades
• Follow fund specific instructions/variables
• Thorough review of all aspects of individual trades including proper recording of the trade, investor/fund set up, complete documentation and proper routing via internal workflows
• Partner with Investor Relations Managers globally to provide feedback on discrepancies and common trends
• Assist in recommending and implementing changes to workflows/policies as needed
• Maintenance of multiple databases
• Weekly and monthly reporting
• Ad hoc projects as required

Transfer Agency Processing Analyst

Communications

• Own regular internal content – from newsletters to video scripts
• Plan and coordinate campaign delivery – from timeline management to stakeholder updates
• Help build and maintain our content calendars, file systems, and project documentation
• Turn stakeholder input into clear, compelling stories
• Support measurement of both reach and impact – showing how our work makes a difference

Internal Communications Coordinator

Marketing

• Contribute fresh ideas, create content, and research industry trends.
• Work collaboratively on teams to conduct research that improves brand, communications, and strategy.
• Reporting directly to the Head of Brand.

Intern, Group Marketing

Vice President

• Complete and review of operational deliverables in line with Service Level Agreements with clients.
• Act as central point of contact for clients.
• Assist Operations Manager in allocation of work to staff, work-flow processes and improvements.
• Assist staff with their work as need arises and prepare more complex deliverables.
• Break resolution for all open items with the clients.
• Ensure client deadlines are met.
• Support the conversion of any new clients and existing migrations.
• Liaise with multiple external parties (auditors, legal counsel, investors).
• Review Quarterly/Monthly reports and working papers, which include: Cash and Position, Reconciliations, Expense Accruals, Agree Dividends and Interest Accruals if applicable.
• Review all capital activity pertaining to the funds (Capital Call and Distribution processing).
• Review Limited Partner and General partners/Shareholder Allocation; calculations/schedules – includes review of Admin/Management fees/Waterfall/Clawback calculations.
• Trial balances and related working papers.
• Complete financial statements, footnotes and Partner Capital Statements.

Fund Services – Assistant Vice President

Full-stack Engineer

• **About the Role:**
• - You will design, develop, enhance, and maintain Web applications.
• - Experience with JavaScript frameworks such as React and Node.
• - Experience in web technologies, including JavaScript and JSON.
• - Good knowledge of design patterns.
• - Experience and understanding of single page applications, responsive web design, fluid layouts and positioning, browser behavior and compatibility, cross-browser issues and solutions.
• - Communicate effectively with peers and leads.
• - Troubleshoot and resolve performance issues at OS, application and code levels.
• - Learn, adapt, test/evaluate and implement new technologies.
• - Write and execute unit & integration tests.
• - Communicate detailed descriptions of functional changes and provide follow up support as required.
• - Provide technical documentation to support the functional changes. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities and skills.

Junior Full Stack Developer

Content Writer

• Will work with the Business Development support team, a dedicated group that manages the generation of competent proposals for prospects and clients.
• Will assist in formatting, proofreading, and preparation of standard and complex proposals, including client presentation pitches, review legal clauses included in proposals.
• Coordinate RFP responses, including organizing kick off calls, working with stakeholders and proposal contributors to align on client requirements, and tracking inputs to ensure timely submission.
• Learn and use the pricing engine tool to generate fees and scope of work for proposals.
• Ensure all proposal submissions and client presentations follow corporate marketing standards.
• Update and maintain proposal templates based on Citco branding.
• Properly document and maintain records of all proposals handled by the team using designated tools and manage the archiving of proposal content.
• Incorporate feedback from proposal review sessions.

Trust Proposal Writer

• Interacting with senior management and peers in other Citco Offices.
• Oversee and manage operational relationships for large international Real Assets industry clients.
• Demonstrating technical accounting/industry knowledge to clients as well as to staff.
• Facilitating new business installations, managing all phases ensuring timely & accurate completion.
• Centralizing control of client service delivery and proactively and reactively build team infrastructure and skills to ensure excellent service delivery.
• Constantly reviewing client utilization of deliverables, eliminating unnecessary service where appropriate in order to enhance servicing levels.
• Enhancing current service levels; managing various operational aspects in order to deliver beyond client expectations.
• Developing & implementing best practice on all processes; eliminate non-value-added tasks.
• Monitoring internal service delivery levels against established standards (contractual Service Level Agreements).
• Ensuring all control procedures & reporting requirements are met, assessing & monitoring the operational risks.
• Developing, training, coaching & succession planning of designated staff as well as providing support to the managers.
• Participating in various organizational strategic initiatives and projects globally.
• Providing staff management support to the managers, assisting them to effectively deal with staff issues.
• Creating a high-performance environment that motivates, rewards & supports staff.
• Keeping people focused on critical goals & deadlines through frequent & consistent communication.
• Promoting & support changing initiatives within the business.
• Actively contributing to corporate initiatives.
• Participating in projects that will enhance the delivery of service to our clients, as well as offering opportunities for staff & self-development.

Senior Vice President – Real Assets

• Record trade and non-trade transactions in custody and accounting systems
• Liaise with other Citco groups and/or external parties for information and documents
• Perform cash and position reconciliations
• Monitor and analyze portfolio pricing
• Calculate and book fee accruals
• Prepare NAV packages and financial statements
• Prepare ad hoc reporting in line with client and internal requirements
• Demonstrate ownership of assigned tasks and ensure timely completion, in line with demanding Service Level Agreements
• Maintain a thorough understanding of applicable best practice policies and client-specific agreements
• Work with clients and other Citco Offices and Fund Accountants to resolve issues
• Perform other tasks as required by Seniors, Supervisors and/or Managers

Fund Accountant

Data Analyst

• Update internal reports in a timely and accurate manner as well as handle other administrative requests
• Advise client service and other support teams on data related matters
• Extract data from multiple sources, validate information received and develop framework in order to provide clear, compelling metrics and reports for data analysis
• Create and maintain rich interactive visualizations through data interpretation analysis integrating various reporting components from multiple data sources
• Build and support automated data structures that can be shared with units across the department
• Track critical metrics and KPIs, and deliver actionable insights
• Assist team and manager with various projects
• Work closely with manager to facilitate team planning and operations
• Drive team performance through mentorship and management support initiatives
• Perform various administrative tasks assigned.

Trust Data Analyst

• Responsible for leading the Pune SSC for the Real Estate line of business
• Work with the Real Estate Management team to establish the long term strategy and objectives of the SSC in order to support the Real Estate line of business’ global objectives.
• Ensure services are delivered in accordance with KPIs and service level agreements.
• Assist with the development of on-boarding and transition plans for new client integration.
• Coordinate and oversee staffing, hiring, training and development of staff
• Participate in Risk and Quality assurance programs
• Contribute to SOC 1 audits for Asia (when required)

Loan Operations Supervisor

Senior Fund Accountant

Assistant Vice President – Hedge Fund Accounting

Network Engineer

Transfer Agency Processing Analyst

Internal Communications Coordinator

Intern, Group Marketing

Fund Services – Assistant Vice President

Fund Services – Assistant Vice President

Junior Full Stack Developer

Trust Proposal Writer

Senior Vice President – Real Assets

Fund Accountant

Trust Data Analyst

Vice President, Real Asset