CITCON

Business Analyst

• Lead and deliver automation projects utilizing technologies such as RPA, Python, and Cloud.
• Gather, analyze, and document business requirements, user stories, and acceptance criteria.
• Evaluate business processes for potential transformation and automation opportunities.
• Collaborate with business SMEs and technical teams to brainstorm and assess solution feasibility.
• Create and review detailed solution design documents outlining current and future states.
• Develop wireframes, mockups, and low-fidelity prototypes to visualize business requirements and workflows.
• Document and communicate proposed solutions' business outcomes and benefits.
• Establish best practices, standard templates, and project governance guidelines for automation projects.
• Manage all project life cycle phases, from scoping and solution development to implementation.
• Work with Process Owners and Business Leads to roll out completed solutions.
• Maintain and groom the product backlog.
• Organize and lead Scrum meetings, including stand-ups, backlog grooming, reviews, and retrospectives.
• Occasionally perform weekend testing for releases, typically one or two per quarter.
• Coach and develop staff to perform successfully in their current roles and develop them into management positions

Lead Business Analyst

Vice President

• Support the development, implementation, and ongoing enhancement of governance frameworks across the organization.
• Coordinate governance activities and reporting requirements across multiple business functions and legal entities.
• Assist with board, committee, and management governance processes as required.
• Monitor governance obligations, action items, and control requirements to support effective oversight.
• Facilitate collaboration between business, finance, legal, compliance, risk, and operational stakeholders.
• Contributes to the review and enhancement of governance policies, procedures, and reporting standards.
• Support the administration and governance of key performance indicators, scorecards, and strategic objectives.
• Produce executive-level reporting, dashboards, presentations, and management information.
• Monitor progress against business priorities and provide analysis on performance trends, risks, and opportunities.
• Ensure consistency, quality, accuracy, and transparency across business functions.
• Conduct business, financial, operational, and market analysis to support strategic decision-making.
• Assist with business case development, investment analysis, cost-benefit assessments, and financial modelling.
• Support strategic planning activities, including market assessments, growth opportunity analysis, and organizational reviews.
• Evaluate business performance and identify opportunities to improve efficiency, effectiveness, and value creation.
• Support the governance and oversight of legal entities across multiple jurisdictions.
• Assist in maintaining governance documentation, entity records, and governance frameworks.
• Support governance activities relating to third-party service providers and key business vendors.
• Assist in reviewing operating models, governance processes, controls, and commercial arrangements.
• Support enterprise-wide initiatives focused on governance enhancement, operational excellence, and organizational effectiveness.

Executive Vice President, Fund Services

Cloud Engineer

• Develop and execute database queries and conduct data analyses
• Create scripts to analyze and modify data, import/export scripts and execute stored procedures
• Model data by writing SQL queries/Python codes to support data integration and dashboard requirements
• Develop data pipelines that provide fast, optimized, and robust end-to-end solutions
• Leverage and contribute to design/building relational database schemas for analytics. Handle and manipulate data in various structures and repositories (data cube, data mart, data warehouse, data lake)
• Analyze, implement and contribute to building of APIs to improve data integration pipeline
• Perform data preparation tasks including data cleaning, normalization, deduplication, type conversion etc.
• Perform data integration through extracting, transforming and loading (ETL) data from various sources.
• Identify opportunities to improve processes and strategies with technology solutions and identify development needs in order to improve and streamline operations
• Create tabular reports, matrix reports, parameterized reports, visual reports/dashboards in a reporting application such as Power BI Desktop/Cloud or QLIK
• Integrating PBI/QLIK reports into other applications using embedded analytics like Power BI service (SaaS)
• Building and Designing cloud applications using Microsoft Azure/AWS cloud technologies

Senior Data & Reporting Engineer, SQL, Python, AWS

Backend Engineer

Senior Business Solution Specialist II – Data & Reporting, SQL, Python, AWS

• Maintain internal controls ensuring the Company remains compliant with all regulations
• Assist in the management of a portfolio of clients including the allocation of projects across the global tax team
• Review and ensure quality of tax products – work papers, tax returns and all other tax deliverables
• Review federal and state tax returns prepared by 3rd party tax preparers
• Ensure effective Staff Development; train, coach, supervise and appraise performance of staff
• Manage and oversee a team of supervisors, seniors and staff
• Participate in the growing of the tax team including screening and interviewing candidates
• Assist the management and delivering of large projects
• Act as a technical and knowledge resource to the tax department
• Multi-task and juggle priorities in a highly dynamic, global team environment
• Review, build and improve tax processes, this includes handling tax tool enhancement or other related initiatives
• Develop strategies to solve complex technical challenges
• Participate in business development activities to help identify and research opportunities on new/existing clients
• Keep up to date with relevant industry regulatory changes affecting the business operations
• Develop internal and client relationships

Tax Supervisor

• Build and develop high performing leadership teams across functions through coaching and mentorship to senior leaders including SVPs, VPs, Managers, and Supervisors, fostering a strong performance and accountability culture.
• Build a collaborative, empowered environment through effective delegation, training, motivation, employee engagement and career development.
• Manage relationships with all stakeholders through regular meetings, operational coordination and serving as a senior point of contact, conducting periodic service reviews to assess service quality and evolving client priorities.
• Define, monitor, and manage client SLAs, ensuring transparency and accountability through robust reporting.
• Oversee daily operations and production across FA, Custody, DM and Pricing & Trade Capture, while ensuring timely, accurate, and consistent delivery against agreed service levels.
• Ensure issues are escalated to LO in a timely manner.
• Review performance dashboards, MIS, and KPIs regularly to ensure departmental targets and client commitments are met.
• Develop, maintain, and validate operational procedures, controls, and best practices to drive consistency and efficiency.
• Actively contributes to global processing initiatives, working closely with other regional leads to support standardization and scalability, with regular touchpoints.
• Focus on operational stability, scalability, digitization, and delivery.
• Contribute to group-level strategic planning and prioritization for transformation or efficiency initiatives, including assignment of project leads or SMEs.
• Drive automation initiatives to reduce manual processing.
• Take ownership of risk management within the department, including conducting Risk Assessments where required.
• Manage operational risk through incident logging, action plan maintenance, and remediation tracking in CAMMS.

Executive Vice President, Head of COE – Funds Of Funds

• Support the set up a Hyderabad tax team who will assist with the production of tax deliverables by various tax functions of the global tax group; work closely with Senior Vice President and Citco offices overseas
• Facilitate communication and reporting required as tax leader of Hyderabad tax team and as Line of Business (LOB) representative to CFS within Hyderabad as a cite operation
• Participate in the over-all operational requirements of the global tax team such as holding periodic meetings with tax management team as required; provide periodic reports to Tax director and managing director
• Plan and execute Tax IT developments by directing and coordinating with other departments of Citco
• Ensure effective staff development; coach, train, supervise and appraise performance of staff
• Manage and oversee a team of AVPs, managers, seniors, staff
• Participate in the growing of the team including screening and interviewing candidates
• Maintain internal controls ensuring the Company remains compliant with all regulations
• Review and ensure quality of tax products – work papers, tax returns and all other tax deliverables
• Assist the management and delivering of large projects
• Act as a technical and knowledge resource to the tax department
• Assist in the management of a portfolio of clients including the allocation of projects across the global tax team
• Multi-task and juggle priorities in a highly dynamic, global team environment
• Review, build and improve tax processes, this includes handling tax tool enhancement or other related initiatives
• Develop strategies to solve complex technical challenges
• Build new and existing client relationships and demonstrate knowledge of the industry. Work collaboratively with the client and third party auditors in order to resolve tax related issues faced by the client
• Participate in business development activities to help identify and research opportunities on new/existing clients
• Keep up to date with relevant industry regulatory changes affecting the business operations

Vice President, Fund Services – Tax

Accounting Manager

• You will prepare monthly Net Asset Value calculations, which includes: Cash and Portfolio Reconciliations, Income and Expense Accruals, Partner/Shareholder Allocation calculations, Financial Statement preparation and trial balance review
• Manage and monitor the timing and quality of client deliverables
• Interact with senior management and clients; help establish plan for new client setup and transitions
• Help coordinate, manage and monitor external audit processes
• Place outbound phone calls to clients in response to written inquiries or obtain clarification on transaction processing requests; provide technical accounting/industry knowledge to clients
• Coordinate with Operations group, Tax group, Investor Relations group, Financial Statement group and other groups at Citco
• Review client funds’ partnership agreements, PPMs and other material
• Be part of the implementation of fund structures on accounting system
• Interact daily with PandL team on valuations and price analysis
• Prepare ad hoc reports as needed

Supervisor, Fund Accounting – Hedge Funds

Supervisor

• Support client operations by verifying, reporting and processing activities on their behalf. Our clients are Investment Managers whom we provide time sensitive services centralized around moving money in and out of their account(s) for various operational purposes.
• Engage our clients in a professional manner and provide dependable service within the confines of daily bank cut-offs/hours by processing daily payments via internal payment system
• Monitor process flows to ensure deliverables/daily payments are on track, assist where needed and escalate, if required
• Ensure adherence to controls and procedures while taking a role as a Subject Matter Expert for the department
• Prepare and oversee end of day transaction reports to circulate to clients and internal departments
• Set-up and maintain Standard Settlement Instructions (SSI’s) in internal systems
• Assist and lead performance discussions with junior staff, troubleshoot day-to-day issues, review/adjust work allocations as needed, and represent the group on internal and external calls
• Oversee a team of Analysts and Senior Analysts supporting them and your Manager while delivering a high level of customer service to your client base
• Ensure the team is able to work effectively, troubleshoot technical issues and work with the Manager to ensure the team is adequately equipped to service our clients
• Work on strategic projects, as needed
• Coordinate with multiple departments across the firm to drive results/complete deliverables

Supervisor, Middle Office Solutions, Treasury

• Build and maintain client relationships and act as their primary Investor Relations client relationship manager and an escalation point for their interaction with the team.
• Proactively manage the team’s daily workflow, ensuring that deadlines are met and controls are adhered to.
• Ensure that capital transactions and NAVs are processed correctly and efficiently by the team and the associated records are filed and maintained efficiently and comprehensively.
• Ensure that investor reporting and client reporting is accurate and distributed in a timely manner.
• Fully implement the CFS Global IR policies, procedures and best-practice guidelines.
• Liaise internally with the AML team, Treasury team, Fund Accounting teams, Compliance Officer and Internal Auditor.
• Represent the team at IR management meetings and assist with agenda preparation and minute taking.
• Chair bi-weekly team meetings to relay operational updates and discuss IR initiatives.
• Represent Investor Relations at on-site visits with clients and auditors.
• Propose and develop department-wide operational improvements in consultation with the other IR managers.
• Provide continuous coaching to team members on operational issues ensuring that system enhancements and process changes are implemented correctly and effectively.
• Conduct Interviews and participate in the selection process of new staff.
• Conduct performance appraisals for team members.

Assistant Vice President, Investor Relations – Hedge Funds

Bookkeeper

• Responsible for the quality of the Fund Accounting service delivery to assigned clients.
• Review, approve and assist with preparation of daily, weekly and month-end valuations.
• Manage your team’s service standards and specified deadlines within a dynamic work environment.
• Strive towards the resolution of complex transactions, where expertise is required to interpret policies, guidelines and/or processes.
• Enhance your team to working in a collaborative, consistent, stable and efficient manner to deliver a cohesive service to our clients and their investors.
• Responsible for Idea generation and ongoing assessment and improvement of operational service model which will include input into system design requirements and ongoing department level project work.
• Part of supporting the management and evolution of the Citco Fund Services Ireland operating model that fulfils client expectations whilst achieving efficiency and control objectives.
• Ensure accuracy and quality in all aspects Fund accounting processing including the oversight and governance of our support Shared Services Offices (CoE’s).
• Responsible for ensuring that new products, client or Group initiatives are supported and implemented in an efficient, controlled and scalable manner.
• Responsible for proactive Fund accounting relationship management with clients, ensuring Service Level Agreement standards met and exceeded.
• Review monthly KPI and SLA reporting to ensure to ensure client service expectations are being fulfilled.
• Review control statistics and performance levels to ensure proactively risk is managed and in line with company risk based approach.
• Maintain positive working relationship with key operational groups, Investor Relations, Custody/Depositary, Product, IT and outsourced Centres of Excellence.
• Responsible for proactive management of client development requests, efficiency initiatives, stakeholder relationships and related metrics.
• Manager continuous reinforcement of internal and external customer quality service focus amongst the team, whilst ensuring that service delivery is controlled, scalable and efficient.
• Maintain a process of continual review of the processes within team to enhance efficiency, reduce costs, and improve controls and processes with a view to advance automation.
• Ensure high standard of training and competence of team members while ensuring that succession plans are in place with strong career development focus for all those within the team.
• Provide input and feedback to Senior Account Managers regarding employees’ ongoing performance / development / performance appraisals.
• Work with Senior Account Manager to ensure employees adhere to company policies and procedures.

Assistant Vice President, Fund Accounting – Hedge Funds

Accountant

• Under direct supervision, prepare annual, semi-annual and quarterly financial statements as required.
• Draft financial statement footnote disclosure as required by the financial reporting standards of the fund.
• Prepare financial highlight disclosures, including calculations of total returns, preparation of per share tables, expense ratio analysis, etc.
• Perform analysis of the financial statements to verify accuracy to accounting record.
• Maintain audit support schedules during the year.
• Compile and advise on monthly, quarterly and annual regulatory reports such as Form PF, Form SLT and others.
• Contribute to strong regulatory reporting relationships through interactions with internal parties, client, regulators (SEC) and audit firm personnel.
• Obtain working knowledge of the CFS proprietary systems.
• Exchange information internally.
• Participate in-group meetings to exchange status, data, etc.
• Respond to moderately complex inquiries.
• Relay to, and gather routine information from employees and/or outside offices, and clients.
• Develop training programs and agendas.
• Maintain effective contact/communication within members of the office and other CFS offices at various levels in the organization.
• Begin to build external client contacts, when necessary, and be regularly available and responsive to their interpersonal and business needs.
• Compose, format and edit routine correspondence and documentation.
• Ensure quality.
• Identify errors or problems and independently investigate; recommend solutions to team members.
• Suggest methods and procedures for new work assignments, reviewing with supervisor for input or approval.
• Ability to work overtime when necessary.

Fund Services, FR Accountant

Financial Planning and Analysis

• Under limited supervision, prepare and review annual, semi-annual and quarterly financial statements in accordance with GAAP or IFRS, as required.
• Lead assigned engagements including planning, budgeting, client relationship management and delegating to staff. Monitor and report out-of-scope time.
• Ensure accuracy of footnote disclosures in accordance with accounting, reporting, and regulatory standards. Review legal documents governing the fund to ensure appropriate financial statement disclosure structure.
• Present to or exchange information internally, with clients and outside auditors. Coordinate year-end financial statement process. Contribute to identifying, researching, and communicating recent authoritative pronouncements to CFS offices globally.
• Identify errors or problems and independently investigate; recommend solutions to team members or managers.
• Writing and/or reviewing various reports related to engagements. Prepare adhoc reports for the client upon request. Troubleshoot Fund Accounting issues. Attend meetings and training to enhance knowledge to be passed down to the Financial Reporting Staff and Senior Accountants.
• Recognize and communicate potential opportunities for new clients as well as value added service enhancements for existing clients and management. Assist manager in preparing Request for Proposals for prospective clients.
• Provide guidance to team members to motivate and help strengthen specific knowledge areas needed to accomplish team goals.

Team Lead – Financial Reporting

• Under limited supervision, prepare and review annual, semi-annual and quarterly financial statements in accordance with GAAP or IFRS, as required.
• Compile and review the balance sheet, income statement, statement of changes, cash flow, footnotes and additional schedules as required
• Compile and advise on monthly, quarterly and annual regulatory reports such as Form PF, Form SLT and others
• Contribute to strong regulatory reporting relationships through interactions with internal parties, client, regulators (SEC) and audit firm personnel
• Writing and/or reviewing various reports related to engagements.
• Prepare adhoc reports for the client upon request. Troubleshoot Fund Accounting and client issues.
• Attend meetings and training to enhance knowledge
• Ensure accuracy of footnote disclosures via review of legal documents governing the fund
• Present to or exchange information internally, with clients and outside auditors.
• Coordinate year-end financial statement process
• Identify errors or problems and independently investigate; recommend solutions to team members or supervisors
• Work under limited supervision. Follow established procedures. Plan own work.
• Suggest methods and procedures for new work assignments, reviewing with supervisor for input or approval
• Assist in development of training programs for accountants in all aspects of financial reporting and the alternative fund industry.

Senior Accountant, Fund Services

• Under limited supervision, prepare and review annual, semi-annual and quarterly financial statements in accordance with GAAP or IFRS, as required.
• Compile and review the balance sheet, income statement, statement of changes, cash flow, footnotes and additional schedules as required
• Compile and advise on monthly, quarterly and annual regulatory reports such as Form PF, Form SLT and others
• Contribute to strong regulatory reporting relationships through interactions with internal parties, client, regulators (SEC) and audit firm personnel
• Writing and/or reviewing various reports related to engagements. Prepare adhoc reports for the client upon request. Troubleshoot Fund Accounting and client issues. Attend meetings and training to enhance knowledge
• Ensure accuracy of footnote disclosures via review of legal documents governing the fund
• Present to or exchange information internally, with clients and outside auditors. Coordinate year-end financial statement process
• Identify errors or problems and independently investigate; recommend solutions to team members or supervisors
• Work under limited supervision. Follow established procedures. Plan own work. Suggest methods and procedures for new work assignments, reviewing with supervisor for input or approval
• Assist in development of training programs for accountants in all aspects of financial reporting and the alternative fund industry.