Vice President – Loan Servicing

CITCON

Vice President managing loan servicing and complex bank loan security types at Citco. Overseeing team of portfolio managers and ensuring compliance with internal processes.

Posted 6/26/2026full-timeMalvern • Pennsylvania • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

This is an analytical and multi-faceted role that requires the team member to be able to analyze and maintain a range of complex bank loan security types and lifecycle events in support of loan agency administrative functions and documentation preparation.
You will manage multiple clients with portfolios of a syndicated and/or bilateral deal portfolio of 50-100 facilities, and all activities associated therewith to properly maintain client’s portfolio.
Management of a team of 5-10 portfolio managers
Support and administer a syndicated and/or bilateral loan portfolio
Ability to read credit agreements preferred, support software processes
Oversee and monitor the accurate processing new drawdowns, pay downs, and fees for syndicated and bilateral deals
Ensure all monies due and payable collected and/or reconciled
Coordinate funding requirements with Treasury Desk for managed loan portfolio
Full oversight of invoicing and remittance processing
Maintain standard processes within a robust control environment, with an eye to continually improving or modifying same to support assigned clients
Support conduct training of new hires in standard processes including those without experience in loan servicing or portfolio management

Requirements

What you’ll need

You have a 4-year college degree with a minimum of 5 years’ experience in asset management/portfolio monitoring.
Focused, accurate and detail oriented
Team-oriented; willingness back-up and cross-train on all departmental functions
Strong communication, both oral and in writing
Experienced in effective communication with external and internal customers; has experience interfacing with relationship managers, customers, and other related departments
Minimum of 5 years of people management experience
Experienced in maintaining a control environment and adhering to standard operation procedures
Flexible and comfortable adapting to fluid operational requirements and deliverables
Sentry PM or Cassiopeia a distinct advantage.

Benefits

Comp & perks

Your well-being is of paramount importance and central to our success here at Citco. Citco offers a comprehensive and competitive total rewards package to support your career success and personal needs. Your base salary will be determined by several factors such as the role, experience, skillset, market conditions, etc. Furthermore, qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions. Our comprehensive benefits package includes medical, dental, and vision coverage, short and long-term disability benefits, a retirement savings plan, tuition reimbursement, mental health and wellness support, parental leave, and more. Additional details about our total rewards package will be shared during the hiring process. At Citco, we take pride in fostering an inclusive culture by prioritizing the hiring of people from diverse backgrounds. Our culture is a source of pride and strength, fostering innovation, mutual respect, and collaboration. We warmly welcome and encourage applications from people with disabilities. If you require any accommodations to make our recruitment process more accessible for you, please let your recruiter know. As an equal opportunity employer, Citco adheres to making all employment and personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, or any other protected status. We believe that an inclusive workforce not only enriches our company but also drives us towards greater success.

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Hard Skills & Tools

portfolio managementloan servicingcredit agreementsinvoicingremittance processingdrawdownspay downsasset managementcontrol environmentstandard operating procedures

Soft Skills

analytical skillsdetail orientedteam-orientedcommunication skillsflexibilitytrainingcross-trainingcustomer interfacingleadershipaccuracy