Circular Materials

Operations

• Supports the development and implementation of a comprehensive operations strategy
• Develops subject matter expertise on regulatory requirements associated with Alberta Regulation 194/2022
• Develops and maintains productive relationships with contract partners
• Collaborates with partners to refine the processes that enable commercial contract terms to translate into executable operational plans
• Interfaces with other departments responsible for the financial aspects of the relationship
• Monitors CM's relationships with key stakeholders within the collection and consolidation system
• Helps oversee Common Collection System administrative and project specialists
• Participates in the development of a well-researched and planned annual operations budget
• Prepares accurate, timely and data driven reports

Manager, Recycling Operations

• Provide coordinated operational support across National Operations.
• Support leadership initiatives by monitoring progress, maintaining key documentation, and driving follow-up on outstanding deliverables.
• Manage operational data, trackers, and reporting tools.
• Develop and maintain reports, dashboards, and visual summaries.
• Conduct research and analysis in support of strategic priorities.
• Develop and maintain process maps, workflows, and operational documentation.
• Perform additional administrative, analytical, and operational tasks as required.

Specialist, National Operations Administration

Financial Planning and Analysis

• Reporting to the Senior Manager of Service Provider Reporting.
• Responsible for reporting on the supply chain side of Circular Materials.
• Support our collectors across Canada, and administering the service provider claims submission process.
• Engage internally with Operations team on contract setup, amendments, and supporting vendors with onboarding and reporting issues.
• Set up and amend contracts and purchase orders, claims auditing, payment proposal analysis and other reporting and administrative tasks.
• Support the service provider onboarding process.
• Provide training and guidance on reporting standards and requirements.
• Create, update, and manage system contracts using SAP.
• Respond to inquiries from service providers to facilitate the claims submission process.
• Monitor claims submitted by service providers through the We Recycle portal.
• Communicate with service providers to obtain necessary information to support claims.
• Review and validate the accuracy of service provider submissions.
• Create purchase orders following claim validation allowing service providers to proceed with invoicing.
• Report irregularities and service provider performance issues to management.
• Maintain pricing and related condition tables within the SAP system.

Analyst, Recycling Vendor & Financial Services Reporting

Risk

• Lead enterprise-wide contract exhibit, pricing, and language standardization initiatives across procurement cycles.
• Evaluate historical contracts, Statements of Work (SoWs), and procurement artifacts to identify opportunities for operational and reporting standardization.
• Establish standardized contract structures and governance practices that improve consistency, reduce operational complexity, and support downstream analytics.
• Partner with Procurement, Operations, Legal, Technology, and Data Governance teams to define future-state contract requirements prior to procurement release cycles.
• Support the development of standardized contract language, metadata structures, and reporting requirements through the creation of an effective digital repository for contract data and downstream impacts for each term or contract exhibit.
• Work with Technology teams to operationalize AI-enabled contract digitization and automated data extraction capabilities using AWS Textract and related platforms.
• Support scalable, automation-driven contract governance processes that reduce manual intervention and operational risk.
• Support future-state contract governance strategies that improve operational efficiency, vendor management, analytics, and reporting capabilities.
• Develop, maintain, and continuously improve functional SOPs, work instructions, process maps, and related business documentation across enterprise systems, including SAP and Microsoft Dynamics 365.
• Document end-to-end business processes, including process inputs and outputs, business rules, controls, decision points, exception handling, roles and responsibilities, and system dependencies.
• Facilitate process discovery sessions, walkthroughs, and interviews to gather detailed functional and operational information.

Senior Specialist, Strategic Contract Data Governance

QA Engineer

• Lead the development, establishment, and enforcement of quality assurance measures, and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
• Ensure software quality measures comply with regulatory standards, industry standards, and accepted best practices.
• Create methodologies and processes for collection and analysis of data to ensure software, system, and product quality.
• Direct the analysis of formal test results to discover and report defects, bugs, errors, configuration issues, and interoperability flaws.
• Direct the analysis of documentation and technical specifications for any new application under deployment or consideration to determine its intended functionality.
• Develop change control processes, practices, and guidelines for new and existing technologies.
• Determine the selection and appropriate usage of automated test tools and data collection tools.
• Develop and write test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems.
• Apply established metrics to determine the readiness, quality, and operability of software, systems, and products due for release to clients and/or within the enterprise.
• Create and communicate test plans and scripts that will determine optimal application performance according to specifications; revise as needed.
• Conduct internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation.
• Coordinate testing of new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
• Communicate test progress, test results, and other relevant information to project stakeholders.
• Cultivate and disseminate knowledge of quality assurance best practices.
• Manage all members of the quality assurance team to ensure work timelines are met.
• Train, coach, and mentor assigned QA team members.

Manager, IT Quality Assurance

• Responsible for the development and establishment of a recycling common collection system and post-collection system in NB under Provincial Extended Producer Responsibility legislation
• Lead the development of procurement documents and performance requirements, leading tendering processes, and negotiating and managing relationships with key service providers
• Oversee NB operations including managing performance, contract compliance, data, audits and troubleshooting day to day operational challenges
• Liaise internally including working closely with the National Operations, Communications, Customer Service, Procurement, and Service Provider teams
• Monitor CM's relationships with key stakeholders within the collection and post-collection system, escalating issues to the Managing Director as appropriate

Senior Manager, Recycling Operations

Communications

• Provide support and graphic design for the development of recycling awareness campaigns and educational materials.
• Support project management of key initiatives and ensure various design and content needs progress to a production-ready state.
• Writing and editing communications material – digital and print.
• Help maintain and update website content for partners.
• Provide organizational support on various digital marketing and communications elements.