Cint

Technical Program Manager

• Drive and manage end-to-end delivery of projects and programs within R&D, ensuring alignment with business priorities and timely execution
• Partner with Product, Engineering, Design and Commercial teams to translate product roadmaps and OKRs into actionable delivery plans with clear milestones, risk management and dependency mapping
• Promote agile ways of working and Lean delivery practices, fostering a culture of Kaizen-style continuous improvement to help teams deliver value more effectively
• Define and evolve meaningful metrics and KPIs that track delivery performance, guide decisions and continuously raise the quality of outcomes
• Maintain operational discipline in delivery practices (e.g. Jira hygiene, estimation, forecasting, reporting) to improve predictability and transparency
• Facilitate effective communication and alignment across teams and stakeholders, ensuring clarity on goals, priorities, and progress
• Contribute to a culture of collaboration, accountability and shared learning by leading knowledge-sharing sessions within the TPM team and embedding good program management practices across R&D

• Drive and manage end-to-end delivery of projects and programs within R&D, ensuring alignment with business priorities and timely execution
• Partner with Product, Engineering, Design and Commercial teams to translate product roadmaps and OKRs into actionable delivery plans with clear milestones, risk management and dependency mapping
• Promote agile ways of working and Lean delivery practices, fostering a culture of Kaizen-style continuous improvement to help teams deliver value more effectively
• Define and evolve meaningful metrics and KPIs that track delivery performance, guide decisions and continuously raise the quality of outcomes
• Maintain operational discipline in delivery practices (e.g. Jira hygiene, estimation, forecasting, reporting) to improve predictability and transparency
• Facilitate effective communication and alignment across teams and stakeholders, ensuring clarity on goals, priorities and progress
• Contribute to a culture of collaboration, accountability and shared learning by leading knowledge-sharing sessions within the TPM team and embedding good program management practices across R&D

Customer Success Manager

• Lead, coach, and develop Customer Success Managers (CSMs), setting performance goals and ensuring team effectiveness.
• Develop and implement strategies to maximize client adoption, satisfaction, and retention using Cint's ResTech platforms.
• Build strategic, trusted-advisor relationships with key accounts, acting as an escalation point for complex issues.
• Analyze customer usage, performance metrics, and trends to provide insights, generate reports, and inform strategy.
• Work with Sales, Product, and Support teams to advocate for customer needs and drive product improvements.
• Identify opportunities for account growth, renewals, and upsells by understanding client business needs.
• Standardize and scale best practices for team operations and client onboarding.

Director, Customer Success

Product Manager

• Own the Vision: Develop and promote a multi-year product vision for Cint's Data Innovation portfolio. This includes synthetic data products and other new data collaboration solutions. You will be responsible for defining and achieving key business KPIs, such as product adoption, revenue, and market penetration.
• Tell the Story: Masterfully articulate the 'why' behind your product strategy. Bring complex customer and technical problems to life, inspiring and aligning senior leadership and the broader organization around your vision.
• Execute with Excellence: Conduct thorough opportunity assessments, backed by data and customer research, to validate assumptions and prioritize initiatives. Author clear, comprehensive product requirements and partner with R&D leadership to navigate complex technical trade-offs.
• Partner to Win: Build strong, trusted relationships with key stakeholders across R&D, Data Science, Commercial, Legal, and Marketing to ensure cross-functional alignment and a successful go-to-market.

Principal Product Manager, Data Innovation

Analyst

• Support clients with strong, simple, and direct communication around brand lift methodology, product features, roadmap, limitations and best practices for Cint’s suite of Measurement products
• Develop and maintain an up-to-date understanding of product changes and methodology improvements
• Train and engage customers in the advertising and media industries on Cint’s proprietary cross-platform campaign measurement software
• Successfully delegate and manage tasks across a multitude of projects concurrently while ensuring a high level of quality with little supervision from management
• Work collaboratively with Sales, Product and Support teams to flag key customer challenges and drive forward product improvements as a voice of the customer internally
• Compile and analyze data from various sources, including Cint proprietary software, Excel, Qualtrics, Salesforce
• Achieve client’s measurement goals by utilizing clear, proactive communication internally and externally to ensure all deliverables are completed accurately in a timely manner
• Understand and follow best practices and standard operating procedures to work efficiently as an account team, identifying project challenges, implementing solutions, and managing expectations
• Develop a full understanding of Cint’s measurement products and internal software to expertly execute sampling strategies for concurrent research projects

Technical Program Manager

Technical Program Manager

Director, Customer Success

Principal Product Manager, Data Innovation

Senior Analyst, Data Solutions – Measurement