Cint

Artificial Intelligence

• Lead the enterprise AI transformation agenda
• Own and maintain Cint’s enterprise AI transformation strategy and roadmap
• Manage the enterprise AI transformation portfolio
• Ensure AI transformation work has clear outcomes
• Own the executive narrative for enterprise AI transformation

Director, Enterprise AI Transformation

Support Engineer

• Provide top-notch customer support for Cint platform users
• Investigate and resolve customer issues
• Create and review technical documentation
• Understand client requirements and translate into actionable tasks
• Classify submitted bugs by severity
• Debug API integrations
• Coach clients on adopting key features

Senior Technical Analyst

Customer Success Manager

• Serve as the primary operational point of contact for a dedicated portfolio of high-value Global Strategic Accounts, managing day-to-day customer workflows, executing engagement plans, and driving long-term platform adoption.
• Monitor key account health metrics and execute targeted action plans to address negative trends, proactively identifying and flagging horizontal expansion, cross-sell, and upsell opportunities to the Account Management team.
• Establish and adhere to Standard Operating Procedures (SOPs) and global best practices to ensure consistent service delivery, while independently diagnosing and troubleshooting common platform setup and fielding issues.
• Enable partners or customers to achieve their goals using the relevant Cint self-service product
• Manage relationships with Cint’s Global Strategic Accounts to drive high-impact business strategies enabled by Cint's products, and advocate for customer needs across internal stakeholder groups
• Support onboarding new client business and collaborate with internal stakeholders to develop working integrations for new clients
• Gain a working understanding of clients’ businesses and organizational structures to identify and execute opportunities for existing clients
• Provide regular training on Cint’s self-service products to new and existing users at customers, ensuring they can use the products and new features to their full potential
• Work closely with sales and technical colleagues to pitch new products and provide strategic consultation as a client advocate
• Develop a full understanding of the company, the market research industry, and how our technology can solve challenges

Customer Success Consultant, Global Strategic Accounts

SaaS

• Lead the end-to-end technical implementation and "white-glove" onboarding of Cint’s APIs for global partners
• Collaborate with Cint’s internal R&D and Engineering teams to design custom software workflows for complex partner integrations
• Use tools like Grafana, Kibana, and OpenSearch to monitor integration health, identify API bottlenecks, and drive data-backed optimizations
• Review new customers’ technical documentation to assess integration complexity, providing guidance and feature requests back to product teams
• Serve as the ultimate escalation point between external engineering teams and internal Sales/Customer Success units.

Senior Integration Specialist – API, SaaS, B2B

Data Scientist

• Contribute to discovery and development phases for new and existing products/models relating to media measurement
• Participate in model development, validation and maintenance
• Analyze large datasets to identify trends, patterns, and insights, ensuring quality and reliability of results.
• Respond to ad hoc client-specific requests including performing analyses, data manipulation and producing summary results.
• Collaborate with cross-functional teams to deliver on broader project goals.
• Participate in developing methodologies, model validation, and maintenance and enhancement of existing statistical and machine learning models.
• Support evaluation and validation of both internal and external products to ensure Cint’s success.
• Communicate insights and recommendations through visualizations and presentations that will resonate with a wide range of audiences.

Analyst

• Build and manage relationships with customers to drive integration health and growth
• Understand customers' internal structures and business needs
• Provide technical guidance during integration life cycle
• Collaborate with account team members to plan and grow customer accounts
• Analyze integration performance and recommend improvements
• Investigate and resolve customer issues timely
• Understand the industries Cint and customers operate in
• Manage time efficiently while working independently from home

Senior Analyst, Demand Integrations

Full-stack Engineer

• Design, implement, scale, and maintain backend systems that process large volumes of data.
• Work on event-driven and API-based integrations.
• Contribute to migration efforts toward a more domain-based and scalable architecture.
• Build and optimize software for performance-sensitive workflows.
• Investigate technical problems and propose solutions together with the team.
• Collaborate closely with data science and engineering colleagues on technical solutions.
• Participate in a collaborative development model where work is shared rather than handled alone.

Staff Software Engineer – Data Solutions, Measurement

• Design, implement, scale, and maintain backend systems that process large volumes of data.
• Work on event-driven and API-based integrations.
• Contribute to migration efforts toward a more domain-based and scalable architecture.
• Build and optimize software for performance-sensitive workflows.
• Investigate technical problems and propose solutions together with the team.
• Collaborate closely with data science and engineering colleagues on technical solutions.

• Design, implement, scale, and maintain backend systems that process large volumes of data
• Work on event-driven and API-based integrations
• Collaborate with data science and engineering colleagues on technical solutions
• Investigate technical problems and propose solutions with the team

• Support English- and Spanish-speaking clients with strong, simple, and direct communication around brand lift methodology, product features, roadmap, limitations, and best practices for Cint’s suite of Measurement products
• Lead professional written and verbal communication with clients in both English and Spanish, including email correspondence, reporting discussions, trainings, troubleshooting, and live client meetings
• Translate complex technical and methodological concepts into clear, client-friendly communication for bilingual stakeholders
• Develop and maintain an up-to-date understanding of product changes and methodology improvements
• Train and engage customers in the advertising and media industries on Cint’s proprietary cross-platform campaign measurement software
• Successfully delegate and manage tasks across a multitude of projects concurrently while ensuring a high level of quality with little supervision from management
• Work collaboratively with Sales, Product and Support teams to flag key customer challenges and drive forward product improvements as a voice of the customer internally
• Compile and analyst data from various sources, including Cint proprietary software, Excel, Qualtrics, Salesforce
• Achieve client’s measurement goals by utilizing clear, proactive communication internally and externally to ensure all deliverables are completed accurately in a timely manner
• Understand and follow best practices and standard operating procedures to work efficiently as an account team, identifying project challenges, implementing solutions, and managing expectations
• Develop a full understanding of Cint’s measurement products and internal software to expertly execute sampling strategies for concurrent research projects

Analyst, Measurement Success – Bilingual Spanish/English

Research Scientist

• Design, execute and deliver end-to-end statistically robust customer insights workflows spanning CSAT trackers, relationship NPS and Semi-Annual Customer research (SACR), automated feedback loops (product and CSAT based), and specialized B2B research.
• Manage an Extensive Research Portfolio: From brief through delivery, including vendor selection, fieldwork oversight, quality assurance, analysis, and executive reporting.
• Partner directly with Platform Intelligence, Product, Rev Ops, CX and Finance teams to connect operational data with customer sentiment.
• Support the Data team with exploration and validation of our customers’ emerging research methodologies, including AI-moderated interviews (AIMI) and Synthetic Data matching/boosting.
• Direct the strategy, commercial negotiation, and feature deployment of enterprise feedback tools (e.g., Qualtrics, Forsta, Alchemer) and ensure seamless integrations with critical CRM and operational stacks (Salesforce, Clari, HubSpot).
• Synthesize multi-source quantitative and qualitative data sets into concise, prioritized highlights for the Executive Leadership Team (GLT) and the Board to infuse customer sentiment and shape the long-term GTM strategy.
• Act as the primary representative for the customer by providing expert guidance to the CXO and organizational leadership on client needs and perceptions to inform product roadmaps and commercial strategies.
• Oversee closed-loop feedback processes (such as the customer re-engagement framework and automated slack escalations) to proactively provide platform and product feedback to R&D, help combat churn, support key customer migrations, and unblock accounts.

Senior Researcher, VoC & Insights

Data Engineer

• Lead the technical evolution of our data platform.
• Design and implement the Unity Catalog structure.
• Lead migration of complex business logic from legacy systems.
• Architect our internal transformation framework using open-source tooling.
• Serve as the resident query performance expert.
• Govern our Databricks compute footprint.
• Build and maintain CI/CD pipelines to automate testing, validation, and deployment.
• Architect the semantic layer in Omni.
• Occasionally take on the BI Developer role.

Director, Enterprise AI Transformation

Senior Technical Analyst

Customer Success Consultant, Global Strategic Accounts

Senior Integration Specialist – API, SaaS, B2B

Data Scientist

Senior Analyst, Demand Integrations

Staff Software Engineer – Data Solutions, Measurement

Staff Software Engineer – Data Solutions, Measurement

Staff Software Engineer – Data Solutions, Measurement

Analyst, Measurement Success – Bilingual Spanish/English

Senior Researcher, VoC & Insights

Senior BI and Data Architect – Fixed Term Contract