Chronos Agency

Email Marketing Manager

Chronos Agency

full-time

Posted on:

Origin:  • 🇸🇬 Singapore

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Job Level

Mid-LevelSenior

About the role

  • Lead strategy, automation and campaigns for clients, managing client relationships and guiding junior team members
  • Design and execute email marketing automation, targeting strategies and large-scale campaigns based on client needs and customer insights
  • Monitor, measure, and optimise campaign performance, ensuring error-free launches and continuous improvements
  • Collaborate with Graphic Design, Copywriting, Project Management, account managers and Client Strategists to deliver on-brand, timely, and cost-effective projects
  • Track, analyse, and report on email KPIs, campaign outcomes and competitor activity to drive strategic recommendations
  • Lead client communication through regular calls and presentations, aligning strategies with business goals
  • Manage a small team (3–5 direct reports), including coaching, onboarding and training new hires
  • Contribute to internal knowledge-building and service development by refining processes and updating training resources

Requirements

  • Bachelor's degree in Marketing, Business Administration, Communications, or related field (or equivalent work experience)
  • 4+ years of experience in retention marketing, email marketing or digital campaign execution
  • Hands-on experience with marketing platforms like Klaviyo, HubSpot, or Mailchimp
  • Proficient in executing email and SMS campaigns
  • Basic knowledge of HTML/CSS for email customization and troubleshooting (preferred)
  • Familiarity with analytics tools (e.g., Google Analytics, Excel, or dashboards)
  • Strong attention to detail for error-free campaign execution
  • Excellent time management to meet campaign deadlines
  • Proven experience managing teams; prior experience leading remote teams is an advantage
  • Must be willing to work in the US time zone (4pm -12am SGT)