Choco

Account Manager

• Own campaign implementation and management from setup through to optimization and reporting.
• Build and maintain audience segments according to advertiser targeting requirements and campaign objectives.
• Set up and schedule campaigns, ensuring all specifications, creative formats, and targeting logic are correctly configured.
• Monitor live campaigns, tracking delivery, pacing, and key performance indicators (KPIs) while proactively optimizing results.
• Collaborate with data analysts to prepare performance reports, extract insights, and tell compelling stories from campaign data.
• Serve as the main advertiser contact post-contract, managing creative assets, timelines, and communications throughout the campaign lifecycle.
• Provide proactive communication and recommendations to drive advertiser satisfaction and renewals.
• Contribute to process improvements, helping to establish best practices for campaign setup, QA, and performance optimization.

Advertising Account Manager

Account Executive

• Own the full sales cycle from initial outreach to signing contracts with food service distributors.
• Build and nurture relationships with prospective customers through targeted outbound outreach, referrals, and existing networks. You’ll run live demos of our solutions for suppliers, creating excitement, urgency, and a clear sense of value from the very first conversation.
• You’ll introduce suppliers to innovative AI solutions that revolutionize how they operate — educating key decision-makers and demonstrating the real impact technology can have on their business.
• Prospect and build sales pipeline, identifying high-potential partners through targeted outbound strategies, referrals, and networking within the food service ecosystem.
• Build meaningful, enduring partnerships with distributors based on trust and shared success. Your ability to create win–win outcomes and close deals will fuel relationships that continue to grow and deliver impact across the industry.
• Think creatively and bring forward fresh ideas, smarter processes, and new opportunities that elevate the customer experience and set a new benchmark for excellence.
• This role goes beyond revenue targets — you’ll help reshape the future of food distribution, fueling innovation and building a more efficient, sustainable, and connected food system.

Senior Account Executive

Engineering Manager

• Lead, mentor, and grow a cross-functional engineering team of 7, providing clarity and direction
• Stay hands-on with the codebase when needed, setting the tone for technical excellence and supporting the team directly
• Partner closely with Product, Design, and senior stakeholders to deliver impactful, customer-facing features
• Drive technical decisions in collaboration with senior engineers and tech leads
• Build and scale the team through hiring, onboarding, and ongoing performance management
• Foster a culture of energy, motivation, and pragmatic problem-solving

Events

• Lead delivery of Choco’s most impactful global events and campaigns during a team member’s maternity leave
• Plan and execute major events across US, UK, and EMEA (e.g. tradeshows, booths, partner activations, field events)
• Run partner marketing campaigns from kickoff to launch — aligning with Product Marketing, Sales, and external stakeholders
• Brief, QA, and launch creative assets with strong attention to detail and brand alignment
• Own campaign operations in HubSpot — building emails, forms, lists, and reports
• Manage and update CMS content (e.g. event pages, campaign hubs)
• Collaborate across functions — Product Marketing, Sales, Designers, Martech, RevOps
• Use AI tools to streamline execution and scale campaign workflows
• Maintain clear communication, enforce timelines, and ensure nothing falls through the cracks

Senior Events Manager

Customer Support

• Choco’s mission: enable the global food system to become sustainable by optimizing how food is sold, ordered, distributed, and financed using AI-focused software
• Make every support interaction seamless, human, and empathetic
• Be a trusted point of contact for French customers via chat, email, and WhatsApp
• Collaborate with external agents — coach and support quality in the market
• Troubleshoot confidently and escalate clearly when needed
• Spot patterns in recurring issues and share ideas to fix root causes
• Help adopt new tools and workflows, especially automation and AI

Advertising Account Manager

Senior Account Executive

Engineering Manager

Senior Events Manager

Customer Care Associate, Multilingual