Children's Wisconsin

Clinical Research

• Supports and initiates a wide variety of clinical research activities including informed consent, monitoring compliance with research protocols and regulatory requirements, coordination of therapy- and research-related care, and the collection, recording, reporting, and dissemination of research and program information.
• Areas of focus include maintaining knowledge of research protocols, patient/family education, compliance with internal and external requirements for human subject research, and education of physicians, advanced practice providers, nurses, and clinical research staff.
• Functions with demonstrated expertise and advanced knowledge in the delivery of direct and indirect nursing care to children, adolescents, and young adults clinical trials.
• The Translational Research Unit (TRU) Research Nurse will provide nursing coordination and oversight for TRU research protocols that take place both in the TRU clinic and inpatient setting.
• The TRU nurse will help coordinate nursing research activities for the TRU team to ensure consistent patient care and oversight throughout the study.

Clinical Research Nurse

Systems Engineer

• Maintain the configuration, operational stability, and integrity of the healthcare system's experience feedback platforms to support accurate data collection.
• Proactively monitors and reports on experience platform performance to identify gaps in the data pipeline (e.g., delivery failures or missing contact info) to ensure system reliability.
• Serves as the primary administrator for experience platforms; executes system configurations, user access management, and routine maintenance to ensure stability.
• Investigates root causes of system discrepancies and manages the resolution process by initiating and managing support requests to vendors (e.g., Press Ganey) or internal technical teams.
• Audits system inputs and outputs to ensure that the technical pipeline delivers accurate experience data for organizational reporting.
• Supports the technical deployment and testing of new platform features, including AI-driven feedback tools, to ensure innovations function as expected.
• Identifies opportunities to automate manual technical tasks or routine checks to improve overall system efficiency.
• Creates and maintains documentation for platform processes to ensure technical support and knowledge sharing within the department.
• Maintains knowledge of emerging experience technology trends and vendor product roadmaps to support future system enhancements.

Experience Systems Analyst

Medical Billing and Coding

• Work in collaboration with Ancillary or specialty departments/locations/providers to code, review and release charges in a timely manner.
• Ensure correct coding, billing compliance and complete charge capture
• Collaborate with providers and other departmental staff/leaders on coding or charge capture related questions/topics
• Assign or verify CPT, ICD-10 CM coding and modifiers based upon documentation
• Subject matter expert in one or more specialties and may also cover multiple surgical/medical specialties for abstraction, ambulatory and/or surgical/procedural coding
• Ensure compliance with official coding guidelines

Surgical Coding Specialist III

Manager

• Manage, support, monitor, and coordinate coding activities for professional services
• Promote a positive and productive work environment
• Creation and maintenance of policies and procedures
• Lead for process improvement initiatives

Manager, Professional Coding

Executive Assistant

• Primarily supporting the Front Desk and performing scheduling / care coordinator duties in the evening hours or as time permits throughout the day.
• Primary support of Front Desk for all departments and providers housed at the CCD - perform all check-in, patient registration, and checkout duties; assist with insurance questions and issues if they arise.
• Scheduling and Care Coordination support for the Autism, School Assessment, and MET teams to be performed during the evening hours after center closes but while patients are still on-site.
• This includes sending messages and letters via MyChart or email (if no MyChart), outreach calls to family to obtain necessary documents needed for evaluation, patient group administrative duties, scheduling and reschedules, etc.
• Support special projects and patient events.
• Provides clerical support for ambulatory clinic. Coordinates appointments, schedules services as ordered by providers and acts as a receptionist and a resource person for the office.
• Answers general questions related to the scheduling process and clinic services and completes follow-up scheduling as necessary.
• Answers and appropriately handles all incoming calls to the office. Enters scheduling related data into computer system (Epic) as indicated.

Clinical Research Nurse

Experience Systems Analyst

Surgical Coding Specialist III

Manager, Professional Coding

Medical Support Secretary