Children's Wisconsin

Assistant

• Assists with patient care related responsibilities as directed by the clinician, including preparing supplies/materials for treatment sessions.
• Assists with rooming and performs in-clinic check out and scheduling to enhance patient experience.
• Monitors the daily schedule, including management of appointments and wait lists.
• Inventories, orders, and ensures that the supplies and equipment are adequate.
• Cleans treatment areas, equipment, and materials after each session.
• Manages telephone calls and documents information appropriately.

Inpatient PT/OT/Speech Rehab Assistant – Casual

• Understands and satisfies the needs of the neonatal, infant, toddler, pre-school, school-age, adolescent and/or adult patient in regards to their growth and development process.
• Prepares exam rooms to meet safety and clinical requirements.
• Directs patients and families to exam rooms.
• Obtains and document patient’s height, weight and vital signs and perform a manual blood pressure.
• Assists with the collection and documentation of patient information such as health screenings, allergies, and home medications. Reports any observations or concerns to the nurse or provider.
• Assists the physician in the exam process and with procedures as directed.
• Administers immunizations and other injections under the direction of the nurse practitioner and/or the physician.
• Performs point of care testing according to established policies, if applicable.
• Performs peripheral blood draws, if applicable under the direction of the nurse practitioner and /or the physician.
• Collects and labels specimens and ensures delivery to the appropriate department.
• Transports stable patients to designated areas and assists the provider in the transport of unstable patients.
• Obtains and transports medications and hand delivers to the designated prescriber per the Medication-Administration policy.
• Responds to emergency situations.
• Maintains clinic flow, monitoring patient location and wait time.
• Maintains a clean, organized and safe environment within the clinic area.
• Assures that the quantity of supplies is adequate and appropriate for the clinic needs.
• Assures that equipment needed for patient care is available at all times. Addresses any deficiencies or unsafe equipment with the appropriate department. Cleans equipment after use.
• Communicates with physicians, leaders, and staff to maintain clinic operations.

Medical Assistant – Asthma Allergy Clinic

Educator

• Provides group based education, individual consultation, and support services to caregivers and children which may be provided in an office, community or home based location.
• Direct service activities may include developmental screening, service planning, teaching, resource and referral, supporting parent/child interactions, crisis management, developing informal and formal support networks with families, observing and documenting parent/child interactions, and fielding telephone warm line calls.
• Community outreach and collaboration activities with other stakeholders are required.
• Requires active engagement in internal and external teams, and provides staff training.
• Assists with grant writing and program development and is considered a service leader for the organization and/or the Health System.

Parent Educator

Manager

• Manages the activities and operations of assigned ambulatory areas and supervises clinic personnel.
• Acts as a liaison between Ambulatory Services and other departments providing care and services in the clinics.
• Markets and promotes clinic services provided by Children's Hospital of Wisconsin.
• Identifies and pursues gainful opportunities and ventures for Ambulatory Services.
• Leads ambulatory-wide initiatives to ensure regulatory compliance and practice requirements.

Manager, Ambulatory Services

General

• Performs outpatient and/or inpatient Radiographic procedures using mobile and stationary equipment within the pertinent clinical setting of General Diagnostics, Fluoroscopy, Mobile Radiography, Emergency Radiography, and Mobile Radiographic and Fluoroscopic procedures in the Operating Room.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.
• Performs simple and complex radiographic procedures within the clinical setting by proper application of the required imaging and ancillary equipment with minimal supervision.
• Accurately performs examinations using stationary and mobile radiographic and fluoroscopic equipment.
• Maintains patient privacy and confidentiality in accordance with privacy laws (HIPAA) and the facility’s policies and procedures.
• Verifies proper patient identification and exam ordered to ensure correct patient imaging is performed.
• Reviews patient medical history and results of prior diagnostic tests to validate imaging needs.
• Ensures images are properly identified with correct patient identification and lead markers.
• Reviews and assures requisition is properly completed with date, time, tech initials, number of images and clinical history.
• Practices radiation protection by calculating and selecting proper technical factors based on patient’s age, physical condition, and suspected pathology.
• Effectively utilizes beam limiting devices, protective apparel, and immobilization devices.
• Prepares exam room and X-ray equipment to conduct X-ray examinations in accordance with infectious disease, sterilization and patient safety, protocols, policies, and procedures.
• Determines appropriate sequence to conduct multiple procedures and patient prioritization. Coordinates exams with other departments as necessary.
• Abides by, and maintains a working knowledge of institutional policy and TJC policy on patient safety goals and guidelines.
• Orients and trains new staff members in department procedures and equipment.
• Provides instruction and assists with education of radiography students approved for such training.
• Maintains work area in a clean and orderly condition and ensures same is properly supplied for diagnostic procedures. Ensures sterile supplies are not damaged or expired.
• Ensures proper function of suction machines and oxygen outlets in work area.
• Orients and trains new staff members in department procedures and equipment.
• Provides instruction to radiography students approved for such training.

Clinic Radiologic Technologist – Part Time

Financial Planning and Analysis

• Initiates contact with families to obtain necessary registration and insurance information.
• Pre-registers patients by calling patient families or by using the department protocol.
• Ensures that all patient accounts flow through the billing cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors which may cause the receivable to remain unpaid.
• Enters all registration and pre-registration information accurately and completely in the Epic system for Ambulatory Clinics, Dental Clinic, SA 11, and Inpatient/Outpatient Surgeries.
• Collects insurance information from families by phone or by criteria set by department.
• Collects and verifies demographic and insurance information online and over the phone with key customers including: patient families, physician offices, and insurance companies.
• Identifies Self-Pay patients to Financial Counselors based on CHW administrative guidelines and adheres to the Financial Clearance self-pay process as appropriate.
• Utilizes Language Interpretation phone system for non-English speaking patients and families.
• Participates in quality improvement initiatives, training sessions, and department meetings.
• Ensures confidentiality to our customers by creating and maintaining a secure environment in compliance with HIPAA.
• Adheres to all CHW and Patient Access policy, procedures and standards.

Financial Verification Representative

Operations

• Provide additional support to the Program Manager to ensure timely and accurate entry of the case management information and timely, efficient reporting to the funder.
• Conduct routine auditing procedures and develop QI procedures.
• Provides service in a manner that demonstrates awareness and sensitivity to the client’s cultural values and beliefs.
• Identifies data needs, documents where data is stored, and takes steps to eliminate or minimize duplicate data entry.
• Works with staff to understand and document workflow and works to design/customize systems to support efficient transfer of data between staff.
• Contributes to the development of program performance and score cards related to the reporting process.
• Analyzes data requests to assist in report development to meet business needs and contract requirements.
• Modifies complex reports and system data using alternative reporting programs, i.e. Excel.
• Works closely and collaboratively with other staff to define business priorities, establish project timelines, and complete projects to support system strategies and goals.
• Understands business and contract activities and functions being supported and effectively translates business requirements into technical solutions.
• Analyzes and resolves data system problems effectively, independently and in collaboration with the contracted vendor.
• Develops practical, workable solutions and offers recommendations based on an accurate definition of the problem.
• Develops efficient procedures and processes that meet the requirements identified and follow CHHS documentation and programming standards.
• Ensures functional and technical accuracy and complete routine auditing procedures as assigned.

Operations Data Specialist

Clinical Research

• Supports and initiates a wide variety of clinical research activities including informed consent, monitoring compliance with research protocols and regulatory requirements, coordination of therapy- and research-related care, and the collection, recording, reporting, and dissemination of research and program information.
• Areas of focus include maintaining knowledge of research protocols, patient/family education, compliance with internal and external requirements for human subject research, and education of physicians, advanced practice providers, nurses, and clinical research staff.
• Functions with demonstrated expertise and advanced knowledge in the delivery of direct and indirect nursing care to children, adolescents, and young adults clinical trials.
• The Translational Research Unit (TRU) Research Nurse will provide nursing coordination and oversight for TRU research protocols that take place both in the TRU clinic and inpatient setting.
• The TRU nurse will help coordinate nursing research activities for the TRU team to ensure consistent patient care and oversight throughout the study.