Director, Community

Chief of Staff Network

full-time

Posted on: 9/9/2025

Origin: • 🇺🇸 United States • New York

✨ AI Apply

💰 $85 per hour

Lead

About the role

Manage and deliver on the community vision and strategy to drive engagement and retention
Lead the Community Team in executing strategy for in-person and virtual events, activating local leaders, and supporting member self-organization
Partner with cross-functional teams (including Clubhouse and Events Production) to enable team success
Uphold and enforce operational infrastructure using Monday.com, budget templates, and data review to track goals
Manage people leaders and team members, conduct 1:1s, and deliver coaching and professional development plans with Chief Experience & Product Officer
Serve as point of contact for community-related Member and Guide escalations
Judiciously manage a budget, approve expenses and contracts, and report Budget vs. Actual monthly
Report to the Chief Experience & Product Officer; manage Community Team from October 2025 through March 2026

Highly organized, detail-oriented, with strong project management skills and the ability to prioritize and multitask
Strong operational skillset with experience building and managing budgets and reporting on KPIs
Deeply passionate about community with prior experience in customer-facing roles
Proven success in leading, training, and managing a strong team
Deep understanding of and passion for Chief’s mission and existing community
Self-motivated, strategic creative worker with a drive for excellence
A strong contributor in a high growth environment
Proficiency with Microsoft Office and Google Suite Products is a must
Knowledge of Zoom, Slack, Salesforce, and Metabases are a plus
Ability to manage budgets, approve expenses and contracts, and report Budget vs. Actual monthly
Willingness/ability to work a hybrid schedule (three days a week in the office) in New York