Senior Partner Manager, Outsourcing Operations
Spotify
Senior Product Manager
Chewy
full-time
Posted on:
Location Type: Hybrid
Location: Bellevue, WA • Massachusetts, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $141,000 - $225,500 per year
Job Level
Senior
About the role
- Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. Chewy Health team is redefining how vets and pet parents care for their loved ones and are on a multi-year journey to reinvent the experience of working with your veterinarian to keep pets well-balanced and happy.
- Craft the future of Rhapsody, the practice management software (PIMS) used in CVC practices.
- Responsible for the product roadmap – setting priorities, coordinating with Team Members, and handling development from intake through delivery.
- Ensure features launch on time, drive key performance indicators, and drive ongoing improvements.
- Build a Customer-Centered Experience: Use customer-first approach to building an outstanding PIMS experience for veterinary care teams and customers. Deeply understand users and their workflows—become the go-to guide on their needs and use cases. Explore new insights that improve how care is delivered and experienced.
- Drive Product Lifecycle: Translate insights into clear, detailed requirements and user stories. Define success metrics for new features and use data to guide prioritization and improvements. Write compelling narratives that communicate both short-term priorities and long-term product vision.
- Drive Roadmap & Execution: Develop and lead a product roadmap and backlog that align with both customer needs and business goals. Partner with engineering, design, and the payments team to deliver user-friendly features. Build and maintain mechanisms for progress alignment across technical and non-technical teams.
- Deliver Results & Continuous Improvement: Track product performance and communicate outcomes clearly across the organization. Use insights to continuously improve the product and influence what's next. Proactively identify and resolve risks that could impact timelines or deliverables.
- Collaborate Cross-Functionally: Product, Design, Engineering, Operations, Customer Service, Merchandising, and Executive Leadership to shape and implement a product vision and long-term roadmap that supports the growth of Chewy Vet Care.
Requirements
- 6+ years professional experience in digital product management or a related space.
- Bachelor’s degree or equivalent experience in computer science, Engineering, Business, or something similar.
- You’ve owned products from conceptualization to launch, whether managing a team or rolling up your sleeves yourself.
- You know how to build products that address real problems for customers and the business.
- Ability to connect the dots between customer needs, data, and long-term vision.
- Comfortable thinking big but also breaking down ideas into practical steps.
- Strong communicator, whether you're writing a user story, aligning Team Members, or walking through a roadmap.
- You bring others along in the process and work well across teams and functions.
- You rely on data to make decisions, measure success, and spot opportunities to improve.
- You sweat the details, juggle priorities with ease, and keep things moving even when it gets complicated.
Benefits
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
- We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
- Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital product managementproduct roadmap developmentuser story writingdata analysisproduct lifecycle managementcustomer experience designrequirements gatheringperformance trackingfeature prioritizationproduct conceptualization
Soft skills
strong communicationcross-functional collaborationproblem-solvingdetail-orientedorganizational skillsteam leadershipcustomer-centric mindsetadaptabilitystrategic thinkingproject management
Certifications
Bachelor’s degree in computer scienceBachelor’s degree in EngineeringBachelor’s degree in Business
