Chewy

Product Manager

• Develop and communicate a clear product vision and strategy for veterinary practices to purchase medications online for pet customer resale and in-office visits
• Work directly with enterprise customers to create/scale new products and services offerings
• Serve as a cross-organizational product and business leader; identify opportunities and risks, and drive accountability for goals and key performance indicators across verticals and business units
• Collaborate closely with cross-functional teams, including Engineering, Merchandising, Operations, and Customer Service, to ensure successful product development and launch
• Develop and maintain product roadmap and prioritize product backlog ensuring product vision aligns with both customer and business goals
• Define and analyze measures of success (KPIs) for new features and enhancements; transform insights into clear requirements
• Monitor performance of products and measure impact of product enhancements; communicate impact across the organization to drive prioritization
• Collaborate with analytics, data science, design and engineering resources to deliver features with strong customer and business value

Senior Product Manager

• Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. Chewy Health team is redefining how vets and pet parents care for their loved ones and are on a multi-year journey to reinvent the experience of working with your veterinarian to keep pets well-balanced and happy.
• Craft the future of Rhapsody, the practice management software (PIMS) used in CVC practices.
• Responsible for the product roadmap – setting priorities, coordinating with Team Members, and handling development from intake through delivery.
• Ensure features launch on time, drive key performance indicators, and drive ongoing improvements.
• Build a Customer-Centered Experience: Use customer-first approach to building an outstanding PIMS experience for veterinary care teams and customers. Deeply understand users and their workflows—become the go-to guide on their needs and use cases. Explore new insights that improve how care is delivered and experienced.
• Drive Product Lifecycle: Translate insights into clear, detailed requirements and user stories. Define success metrics for new features and use data to guide prioritization and improvements. Write compelling narratives that communicate both short-term priorities and long-term product vision.
• Drive Roadmap & Execution: Develop and lead a product roadmap and backlog that align with both customer needs and business goals. Partner with engineering, design, and the payments team to deliver user-friendly features. Build and maintain mechanisms for progress alignment across technical and non-technical teams.
• Deliver Results & Continuous Improvement: Track product performance and communicate outcomes clearly across the organization. Use insights to continuously improve the product and influence what's next. Proactively identify and resolve risks that could impact timelines or deliverables.
• Collaborate Cross-Functionally: Product, Design, Engineering, Operations, Customer Service, Merchandising, and Executive Leadership to shape and implement a product vision and long-term roadmap that supports the growth of Chewy Vet Care.

Full-stack Engineer

• Join the Discovery Recommendations team in Bellevue, WA delivering relevant and compelling product recommendations by connecting ML/AI models with customers across the Chewy website and mobile apps.
• Partner with data scientists to make ML innovations broadly available to Chewy services.
• Help design and deliver features through the stack, from the Java backend to the code running in the customer’s app or browser.
• Write maintainable, scalable, and performant code that powers some of Chewy’s most prominent experiences.
• Alongside a dedicated site reliability team, support the smooth 24x7 operation of our search services.
• Be a fully responsible owner of a diverse service infrastructure.
• Work in an agile process using CI/CD.

Software Engineer I

Manager

• Implement a comprehensive approach to developing and leading the physical environment at HUBs, including new improvements and workplace experience initiatives.
• Lead the delivery of an outstanding employee experience through high-touch customer service, driving efficiency, engagement, and satisfaction, and maintain office culture and morale.
• Lead operations programs related to mail, janitorial upkeep, catering, reception, and security & safety.
• Handle budget and spend for the office.
• Lead all aspects of/assist with internal office moves and new hire coordination, seating plans, blocking plans, department head count verification, space requests, and hotel desk management.
• Partner with event coordination by crafting action lists, event schedules, allocating team support, and leading budgets.
• Maintain metrics to track the number of projects, budgets, schedules, and performance for all responsibilities.
• Work with office coordinators on a day-to-day basis.
• Supervise and coordinate preventative and emergency maintenance/repair work assignments performed by external technicians, vendors, and contractors performing building maintenance, security, and janitorial work.
• Maintain relationships with landlords/property managers.
• Build strong collaborative relationships with regional operations, Office Managers, leadership, and cross-functional teams to support and grow the business.
• Build and deliver team goals, repair and maintenance expense plans, annual capital re-investment plans, and work order service levels.
• Partner with Recruiting and HR to provide support with New Hire Orientations, Batch Interviews, and Recruiting/Networking events across multiple sites.
• Act as an authority with a variety of facility operations, practices, and procedures.
• Similar dual-site management may be required for other locations, to be specified on a site-by-site basis.

Workplace Experience and Facilities Manager

• Build stop-gap solutions that impact Instock workflows, with emphasis on automating manual tasks and defining new processes.
• Liaise with centralized tech teams to provide requirements, audit inputs and outputs, submit feature requests, and flag bugs.
• Understand the details of your business and relevant KPIs to support goal delivery and use this information to influence vendors in owned category to drive metric improvement.
• Analyze multiple, large data sets to identify actionable insights that drive improvement across your team.
• Write 1-2 paragraphs within various larger business documents and create standalone 1-2 page documents.
• Proactively identify and communicate issues, changes to priorities, or changes to functional strategy to cross-functional stakeholders. Provide transparency into status of deliverables using varying communication techniques and styles as required.
• Partner with cross-functional teams to foster alignment where needed to achieve best business outcomes while encouraging opposing viewpoints to overcome obstacles and balance competing goals.

Chewy

Senior Product Manager

Senior Product Manager

Software Engineer I

Workplace Experience and Facilities Manager

In-Stock Manager

In-Stock Manager