ChartSpan Medical Technologies

General Counsel

• The General Counsel and Executive Vice President is responsible for providing advice and counsel on a variety of ChartSpan legal and business aspects
• Ensure all privacy practices adhere to regulatory and compliance standards
• Identify potential areas of privacy and security vulnerability and advise on risk avoidance and mitigation
• Develop and implement corrective action plans for resolution of problematic issues
• Help in establishing and maintaining an effective and fully compliant internal control system with federal, state, and local statutes and regulations
• Anticipate and guard against legal risks facing the company
• Identify, analyze, and report on important legislative and regulatory developments
• Provide legal counsel on issues arising from actual or anticipated lawsuits
• Develop and recommend company policy and position on legal issues
• Conduct and coordinate research into a variety of legal issues
• Represent ChartSpan, as appropriate, in various legal proceedings
• Write, review, and edit reports, opinions, correspondence, contracts, and other legal documents
• Write and administer complex vendors, client, and employment contracts as needed
• Respond to government investigations and queries as the principal point of contact
• Manage external counsel and general litigation; provide input on the decision whether to send matters to outside counsel
• Maintain requisite knowledge and skill of Medicare compliance
• Lead legal due diligence, deal structuring, and post-closing integration for mergers, acquisitions, and technology partnerships
• Advise on regulatory and compliance risk associated with remote patient monitoring, connected medical devices, and health data platforms
• Oversee program compliance related to Medicare chronic care management and remote patient monitoring
• Negotiate and manage enterprise agreements with health systems, hospital associations, and payer-adjacent partners
• Report to and advise the Board of Directors on legal, governance, and enterprise risk matters
• Other duties as assigned.

EVP, General Counsel

People Operations

• Conduct reference checks and background check coordination.
• Prepare offer letters and employment documentation.
• Maintain recruiting reports and hiring metrics.
• Support recruiting events and employer branding initiatives.
• Prepare new hire documentation and ensure compliance requirements are completed.
• Schedule orientation sessions and new employee introductions.
• Coordinate equipment requests and system access with IT.
• Manage employee offboarding, exit documentation, and asset recovery.
• Maintain employee records within the HRIS.
• Process employee status changes including promotions, transfers, compensation updates, and terminations.
• Assist with benefits administration and employee inquiries.
• Prepare employment verification letters and other HR documents.
• Monitor completion of required training and policy acknowledgments.
• Support payroll by ensuring employee information is accurate and submitted on time.
• Assist with employee recognition programs.
• Coordinate company meetings, celebrations, and engagement activities.
• Support internal communications and company announcements.
• Help administer employee surveys and compile feedback.
• Promote company culture and core values through daily interactions.
• Maintain confidential personnel files.
• Ensure compliance with federal, state, and company employment requirements.
• Assist with audits and reporting.
• Update HR policies, procedures, and templates as directed.
• Maintain accurate documentation and records.
• Prepare recurring HR metrics and reports.
• Assist leadership with special projects.
• Create presentations, spreadsheets, and documentation.
• Manage departmental calendars and scheduling.
• Provide general administrative support for the People & Culture team.

People and Culture Administrator

Recruitment

• Assist in talent acquisition and recruitment processes by creating and posting open requisitions, reviewing resumes, conducting phone screens, and managing interview logistics.
• Input into overall hiring strategy of the organization to ensure our teams consist of a diverse set of qualified individuals.
• Ensure the staffing needs of the company are being met, with a long-term talent strategy in mind.
• Form close relationships with hiring managers to ensure clear candidate/interviewer expectations.
• Create and implement end-to-end candidate hiring processes to ensure a positive experience.
• Collaborate with Vice President of HR and the HR Team to implement key workforce diversity recruiting strategies.
• Performs other duties as assigned or requested.

Corporate Recruiter

Learning and Development

• The Training and Development Specialist works as part of the Learning and Development team to create, deliver and implement curricula to meet the company's training needs.
• Help create, develop, and facilitate ChartSpan training as needed by the business.
• Assist with all aspects of training to ensure a comprehensive offering of robust training resources (classes, online learning tools, self-study materials, etc.) and practical training sessions are available.
• Establish and maintain individual employee training and development records for all ChartSpan training via our learning management system.
• Partner with leaders to analyze the performance of their workforce so that additional training can be prescribed, developed, delivered, or otherwise made available to their employees.
• Conduct specific training needs assessments, as needed, to support the design, development, and delivery of improvements to the corporate training program.

Training and Development Specialist

Bilingual

• Provide a monthly care management conversation through outbound phone calls to assigned patients to address their healthcare needs.
• Communicate resources and services available to patients through the continuum of care.
• Identify patient-specific problems, goals, and interventions designed to meet the patient’s individual needs through action-oriented and time-specific goals.
• Maintain chart compliance and proper documentation, including but not limited to medical history, medication, immunizations, allergies, surgical history, and family history.
• Demonstrate awareness of a patient’s circumstances that may necessitate revisions to care plans, goals, and preferences while being aware of barriers to care and services.
• Provide appropriate health education.
• Escalate patient concerns to the triage nurse team.

Bilingual LPN, Personal Care Coordinator I – Spanish

• Inbound call management and patient engagement
• Responding promptly to all incoming patient inquiries via phone, email, or live chat
• Outbound calls to patients as needed
• Assist in triaging a patient’s clinical issues and connecting patients with a member of the Triage Nurse team promptly
• Review and handle other patient-centered ancillary tasks including reviewing and transcribing medical records, addressing and sourcing additional patient resources, and resolving urgent patient account matters
• Support the Provider Relations Specialists team as needed with patient and provider communication
• Assist the Triage Nurse team and Pharmacy Technicians in obtaining necessary information for triage assistance and medication refills
• Obtain and send record requests via fax, ensuring accuracy and efficiency
• Timeliness in answering incoming calls and additional patient inquiries via email or live chat

EVP, General Counsel

People and Culture Administrator

Corporate Recruiter

Training and Development Specialist

Bilingual LPN, Personal Care Coordinator I – Spanish

LPN Bilingual Inbound Care Coordinator I, Spanish