Charlie Health

Account Manager

• Ensure top notch patient experience and referral source experience for our go-to-market channels
• Play a critical role in supporting patients’ journey into care with Charlie Health
• Maintain the accuracy and efficiency of our internal systems
• Educate key stakeholders about our offerings
• Address access barriers
• Design programs tailored to the unique mental health needs of employee populations
• Support complex admissions and discharge workflows
• Maintain data quality, top-tier patient and referral source customer service

Partnerships Account Manager

Security Engineer

• Collaborate with product and IT engineering teams to design secure applications and features.
• Educate developers on secure coding practices and security testing.
• Serve as a subject matter expert on internal application security and SDLC controls.
• Conduct code reviews, threat models and risk assessments to identify and mitigate vulnerabilities early.
• Perform internal penetration testing and support incident response for application-level issues.
• Continuously monitor the threat landscape to proactively adjust defenses and strategies.
• Develop and implement tools and frameworks to integrate security into CI/CD pipelines.
• Work with teams to build and enforce secure SDLC controls in a fast-paced agile environment.
• Own and enhance application vulnerability management and remediation processes.
• Lead implementation of security policies, standards and remediation processes.
• Work cross-functionally to balance security risks with business objectives and product timelines.
• Participate in security incident response, forensic investigations and security incident postmortems related to applications and systems.

Lead Security Engineer

Engineering Manager

• Lead and manage the Salesforce engineering team, including admins and engineers, with a focus on delivery, reliability, and continuous improvement
• Partner with Product, Engineering, and operational leaders to define priorities and deliver scalable Salesforce solutions
• Ensure stability and performance of the Salesforce platform as usage and complexity grow
• Oversee planning, execution, and cross-functional alignment for all Salesforce initiatives
• Shape architectural direction and key technical decisions, supported by senior technical contributors for detailed design and implementation.
• Develop, coach, and support the growth of the Salesforce team as it expands
• Establish processes that improve predictability, quality, and collaboration across the team
• Drive quarterly planning and roadmap discussions in partnership with Product and business stakeholders

Engineering Manager, Salesforce

Technical Recruiter

• Execute the full-cycle recruitment process
• Effectively interview candidates to determine fit
• Act as a recruiting consultant to business partners
• Establish effective communication flows with key stakeholders
• Ensure that candidate tracking is up to date and compliant
• Develop pipelines of candidates in niche areas
• Track goals, metrics, and performance of all recruiting efforts
• Find ways to continue to raise the bar for Charlie Health’s recruiting efforts

Recruitment

• Execute the full-cycle recruitment process, ensuring a high-quality and top-notch candidate experience
• Effectively interview candidates to determine fit in relation to role requirements while serving as the primary point of contact throughout the recruitment process
• Act as a recruiting consultant to business partners on hiring strategies, sourcing strategies, and initiatives aimed at helping us hire quality talent at scale
• Establish effective communication flows with key stakeholders regarding recruiting efforts by providing status updates through meetings, email updates, and reports
• Ensure that candidate tracking is up to date and compliant in Greenhouse
• Develop pipelines of candidates in niche areas as determined by business needs
• Track goals, metrics, and performance of all recruiting efforts
• Find ways to continue to raise the bar for Charlie Health’s recruiting efforts

Partnerships Account Manager

Lead Security Engineer

Engineering Manager, Salesforce

Technical Recruiter

Recruiter, Tech