char.gy

Manager

• Line manage and develop the bid team, providing clear leadership, coaching, and performance management to foster a collaborative, high-performing environment.
• Ensure all qualified bids have a clear Bid Plan, are actively managed and updated throughout the lifecycle, and are closed out with appropriate submission and governance updates.
• Ensure all bids and proposals are strategically aligned, compliant, and compelling.
• Drive cross-functional teams to support content development and ensure submissions reflect customer requirements and a clear winning strategy.
• Ensure all bid governance milestones are planned and delivered with relevant stakeholders.
• Maintain an accurate bid dashboard showing the live status of all opportunities.
• Own and continuously improve the end-to-end bid process, ensuring compliance with bid requirements and robust audit trails.
• Develop tools and processes to improve bid efficiency and quality.
• Engage and coordinate with internal stakeholders and subject matter experts, ensuring timely contribution and clear approval of bid content.

Bid Team Manager

Data Analyst

• Collaborate closely with the Senior Data Analyst and Senior Data Engineer to deliver high-quality reporting and insights, ensuring outputs are accurate, timely, and aligned with business needs.
• Design and build Power BI dashboards that are visually compelling, intuitive, and meet stakeholder requirements.
• Write exceptional SQL for data extraction and transformation, ensuring efficiency and scalability.
• Conduct ad hoc analysis to support operational, commercial, and marketing teams with timely, actionable insights (e.g. analyse charging infrastructure performance using available datasets to identify trends and opportunities for improvement).
• Communicate findings clearly to both technical and non-technical stakeholders, helping drive data-driven decision-making.
• Deliver Power BI training and support to stakeholders, fostering data literacy across the organisation.
• Plan and document work in a structured, step-by-step manner, ensuring transparency and reproducibility.

People Operations

• Deliver a high-quality employee experience where people feel connected to char.gy through each touch point of their employee lifecycle.
• Provide support to employees and line managers on all internal people processes and procedures.
• Generate reports, metrics and insights on people operations activities, e.g. employee engagement feedback, D&I data, turnover etc.
• Provide training, advice and guidance to employees and line managers on the performance management process.
• Produce performance improvement plans for employees in conjunction with line managers as and when required.
• Contribute to the continuous improvement of the HR function – owning projects and collaborating with wider stakeholders.
• Ensure compliance with all applicable employment laws and regulations, staying up to date with changes.
• Support the Head of People on a wide range of people and engagement projects throughout the year in line with the departmental strategy.
• Support the People Assistant with processing payroll benefits administration where required.
• Support the Head of People and Learning and Development Manager with the review and continuous improvement of processes and procedures, employee engagement or training initiatives.
• Take ownership of the new starters’ induction process in collaboration with line managers, and ensure all mandatory training is completed by all employees.
• Facilitate the new joiner induction programme, ensuring a positive and consistent onboarding experience for all employees.
• Support with the development of high-quality learning materials and resources for the Char.gy Academy (internal learning hub), ensuring content is engaging, accurate and aligned with organisational needs.
• Produce monthly compliance reports, highlighting completion rates, overdue training, trends and risks, and providing insights to support informed decision-making.
• Support the Learning & Development Manager in conducting Training Needs Analyses (TNA) through interviews, surveys and data insights to identify learning priorities.
• Assist the Learning & Development Manager with the facilitation of internal workshops, ensuring high levels of engagement and learner satisfaction.

Bid Team Manager

Data Analyst

People Advisor