char.gy

Financial Planning and Analysis

• Own and sign off the month-end close process and drive continuous improvement
• Manage and support the Accountant and Finance Assistant
• Prepare month-end financials, balance sheet reconciliations, and manage the general ledger
• Review and approve journals and postings before month-end lock
• Maintain fixed asset registers, depreciation postings, and capitalisation decisions
• Oversee inventory management and chargepoint and installation reconciliations
• Oversee finance management of payroll, pensions, employee benefits, and LEVI grant funding reporting
• Lead preparation of annual statutory accounts
• Manage the external audit end-to-end and resolve audit queries
• Ensure compliance with accounting standards and support investor and shareholder reporting
• Oversee bank account management, mandates, and reconciliations
• Develop and monitor internal controls
• Own the purchase-to-pay process, expenditure approvals, employee expenses, and corporate card processes
• Oversee the revenue ledger, billing accuracy, accounts receivable, and revenue-share calculations and settlements
• Prepare VAT returns and manage CIS and HMRC reporting
• Coordinate corporation tax and R&D tax relief filings with external advisers
• Administer and optimise finance systems and improve reporting
• Maintain finance procedures and documentation
• Provide financial analysis, support finance projects, and highlight margin risks and opportunities

Finance Manager

Chief Marketing Officer

• Own the delivery of local marketing activity that supports new network launches and existing contract areas.
• Work with internal Partnership Success teams to deliver contractual marketing commitments and resident engagement programmes.
• Turn marketing commitments into targeted acquisition campaigns that maximise customer acquisition and network utilisation.
• Track the performance of physical and digital marketing activity, using insights to refine local campaigns and enhance char.gy's Marketing Activation Playbook.
• Develop customer growth plans that align marketing activity with business priorities, commercial objectives and network utilisation goals.
• Own the end-to-end customer lifecycle, developing CRM and customer journeys that drive driver acquisition, activation, utilisation, and retention.
• Own campaign delivery from planning through execution, ensuring activity is delivered on time, measured effectively and continuously improved.
• Work cross-functionally with the Customer Experience team to communicate product and experience updates, service improvements, pricing changes and operational information.
• Design and deliver our loyalty and retention initiatives, including the ongoing development of the char.gy Club programme.
• Develop and continuously improve Marketing's customer insight capability, using behavioural data, campaign performance and customer feedback to support better marketing decisions.
• Monitor performance against agreed KPIs, including network utilisation, new driver acquisition and revenue per driver, producing clear reporting and actionable recommendations for internal stakeholders and local authority contract requirements.

Senior Growth Marketing Executive

Manager

• Manage and mentor field service technicians and external subcontractors operating across diverse commercial and public charging networks.
• Act as the primary point of contact for complex electrical, mechanical, and software-related fault-finding on AC, Rapid DC, and Ultra-Fast HPC units.
• Oversee Routine Planned Preventative Maintenance (PPM) and reactive repairs to maximize charger uptime and grid reliability.
• Build and monitor operational KPIs, Service Level Agreements (SLAs), and reporting standards.
• Ensure all field activities rigidly comply with BS7671 (IET Wiring Regulations) and overarching Health & Safety protocols.
• health and safety on site is critical and the inspections are to ensure that operatives are adhering to H&S requirements including carrying out Quality of Work, Health and Safety & Behavioural Audits.
• maintaining strong relationships with Supplier Project Managers, Project Engineers, Site Managers and installation teams.

Finance Manager

Senior Growth Marketing Executive

Field Services Manager