Chamber

Infrastructure Engineer

• Design and scale Chamber’s AWS Infrastructure.
• Develop and maintain Infrastructure as Code using Pulumi.
• Implement monitoring, logging, and observability systems.
• Automate deployments and environment provisioning.
• Ensure strong security posture and compliance.

Staff Cloud Infrastructure Engineer

Sales Development Rep

• Research, identify, and qualify cardiology practices and health system opportunities that align with Chamber’s provider strategy.
• Execute high-volume outreach through calls, emails, and social channels — connecting with decision-makers and securing introductory meetings for Account Executives.
• Maintain clean, accurate records in the CRM to ensure pipeline visibility and performance tracking.
• Use data and creative tactics to test, learn, and refine lead-generation strategies.
• Develop micro-campaigns and targeted outreach sequences tailored to provider segments.
• Partner with Marketing to experiment with localized content, referral pathways, and event-based outreach.
• Share insights from the frontlines — what’s resonating, what’s changing — to inform Chamber’s go-to-market strategy.
• Work closely with Account Executives to ensure smooth lead hand-offs and consistent follow-up.
• Contribute to weekly pipeline reviews and forecast updates.
• Support team initiatives to improve conversion rates and accelerate deal velocity.

Sales Development Representative

Operations

• Hire and manage all care team members.
• Oversee daily care operations, ensuring care team goals, workflows, and expectations are clearly defined and consistently met.
• Build scalable systems and feedback loops that maintain quality while improving speed and efficiency.
• Implement quality assurance and performance improvement programs to ensure consistency across teams.
• Introduce and operationalize technology that simplifies processes and empowers staff.
• Manage vendor partnerships (including contract management).
• Ensure AI tools are used at all appropriate points in the care process.
• Partner with our Implementation team to translate payer contracts into actionable workflows, ensuring we can execute effectively and track performance against key metrics.
• Serve as a subject matter expert for member experience and service delivery, providing visibility into performance and improvement initiatives.
• Ensure that all payer-specific programming SLAs are met.
• Recruit and onboard key Care Team roles to ensure the right structure, capacity, and leadership coverage for live operations.
• Establish clear operating standards for member experience, documentation, and care delivery — setting the baseline that future scaling and automation will build upon.
• Stand up several live care programs within Chamber’s systems, integrating technology, workflows, and cross-functional inputs to deliver measurable impact from day one.

Manager – Care Operations

Recruitment

• Define and own the provider recruitment strategy across independent, integrated, and employed cardiology settings.
• Develop segmentation and go-to-market plans that align with Chamber’s geographic and payer expansion goals.
• Partner with Marketing, Product, and Clinical leadership to shape messaging, materials, and engagement models tailored to different provider archetypes.
• Translate Chamber’s value proposition into clear economic and clinical outcomes that resonate with both physicians and health system executives.
• Lead, develop, and scale a high-performing team of Account Executives and Sales Development Representatives.
• Establish performance frameworks, incentive models, and operating cadences that drive accountability and results.
• Coach team members in complex consultative selling — from discovery through contracting — emphasizing relationship depth and solution alignment.
• Instill a culture of mission-driven growth: ethical, data-informed, and relentlessly focused on creating value for providers and patients.
• Directly engage with senior executives at health systems, physician enterprises, and strategic partners to structure and close high-impact agreements.
• Navigate organizational complexity — aligning economic, clinical, and operational stakeholders to support adoption of Chamber’s model.
• Represent Chamber at industry forums and conferences, positioning the company as a trusted thought leader in value-based cardiovascular care.
• Build and manage a robust pipeline reporting and forecasting process, ensuring clarity and predictability in provider growth performance.
• Continuously refine the recruitment engine through experimentation, analytics, and process improvement.

Director/VP of Provider Recruitment

• Build & Lead Next-Generation Care Teams
• Recruit, train, and scale care teams that proactively engage patients through outbound and inbound outreach.
• Drive excellence in communication, documentation, and value-based outcomes.
• Develop workflows for triage, care coordination, education, and escalation.
• Operationalize AI-Enabled Care Delivery
• Lead the adoption of AI-driven outreach, documentation, quality monitoring, and decision support.
• Ensure care teams are working at top-of-license, shifting repetitive tasks to automation.
• Partner with Product and Data teams to deploy, test, and scale automation that improves efficiency, accuracy, and consistency.
• Build Systems That Scale
• Own day-to-day care operations: performance dashboards, staffing models, QA programs, and capacity planning.
• Ensure delivery against contractual SLAs and key payer metrics.
• Translate payer requirements into clear operational workflows and accountability structures.

Director/VP of Care Operations – Transformation

Director

• Lead the development of population health analytics and dashboards that identify opportunities in cost, quality, and utilization.
• Conduct analyses to pinpoint care gaps, high-cost drivers, and variation across populations and providers.
• Translate complex data into actionable strategies that guide clinical and operational priorities.
• Work closely with the Medical Director to design and implement programs that address identified gaps.
• Coordinate between analytics, care teams, and product to ensure insights become embedded in day-to-day practice.
• Partner with Product and Data teams to enhance tools that surface actionable insights for care teams.

Director of Population Health

Account Executive

• Manage a clear account list of target cardiology practices; build and execute territory plans to win them.
• Maintain rigorous pipeline hygiene: CRM accuracy, forecasting discipline, and deal progression with urgency.
• Build trust with cardiologists, practice owners, and administrative decision-makers.
• Communicate value-based economics clearly (practice growth, quality upside, reduced administrative burden).
• Handle objections, negotiate terms, and guide stakeholders to clear decisions.
• Hit and exceed activity targets: meetings booked, demos delivered, proposals issued, and deals closed.
• Partner with Marketing and Growth operations to accelerate lead flow and conversion.
• Uphold a consistent “next step always set” approach with every prospect.

Data Engineer

• Design, build, and maintain scalable ETL pipelines and data models to support our analytics and product needs.
• Develop robust data integration workflows, enabling seamless data exchange between internal systems and external data sources.
• Optimize and scale cloud-hosted databases and data infrastructure to handle complex healthcare datasets efficiently.
• Ensure data security and compliance with healthcare industry standards (e.g., HIPAA, HITRUST).
• Collaborate with product, engineering, and clinical teams to define and implement data requirements.
• Create documentation and implement monitoring solutions to ensure data reliability and transparency.

Senior Data Engineer

Customer Success Manager

• Serve as the primary relationship owner for assigned practices, building trust and alignment around value-based goals.
• Review and interpret clinical performance data with providers — highlighting key trends, opportunities, and best practices.
• Support practices in implementing improvement plans related to outcomes, utilization, and patient engagement.
• Identify and escalate barriers to performance, partnering internally to develop solutions that improve results.
• Train and coach providers and staff on Chamber’s platform, ensuring tools are fully utilized for care coordination, documentation, and reporting.
• Track user engagement and adoption metrics; proactively address underutilization through targeted interventions.
• Partner with the Product and Operations teams to translate customer feedback into product improvements.
• Coordinate onboarding and ongoing success planning for each practice.
• Create structured workflows and success playbooks that scale across the network.
• Monitor key metrics (e.g., engagement rates, gap closure rates, quality performance) and deliver recurring progress reports to stakeholders.
• Ensure all customer touchpoints reflect Chamber’s standards of empathy, professionalism, and reliability.

Provider Success Manager

People Operations

• Architect and lead a forward-looking people strategy grounded in Chamber’s business priorities, culture, and long-term growth ambitions
• Design a strategic, competitive compensation philosophy that supports performance, engagement, and equity
• Translate Chamber's Values and Business Principles into a comprehensive culture and talent development strategy that will ensure a high-performing, sustainable organization
• Champion an empowering, connected, and high-trust culture that attracts and retains exceptional talent
• Lead initiatives on leadership development, talent retention, succession planning, and employee engagement to ensure long-term organizational health and success
• Build a low-ego, high-performing, empowering culture that attracts, engages, and retains world-class talent in a collaborative environment
• Design and oversee innovative employee experience programs that promote engagement, well-being, and professional fulfillment
• Drive innovative employee experiences and workplace practices that make Chamber an employer-of-choice across healthcare
• Own internal communication strategy to strengthen company cohesion, transparency, and alignment across distributed teams
• Build a scalable talent acquisition strategy to recruit top-tier talent across clinical, operational, technological, and executive functions
• Oversee career development pathways and training programs that equip our team for sustained professional growth and leadership
• Establish cadences for seamless workflow for a distributed team based across the country
• Lead annual performance review and promotion cycles
• Establish and optimize HR systems, policies, and processes to ensure operational excellence and compliance with all regulatory requirements
• Collaborate with legal and compliance teams on policy development, ensuring clarity, accessibility, and adherence to evolving regulatory standards within healthcare
• Act as a strategic advisor and trusted partner to the CEO and executive team, providing insights on organizational design, change management, and leadership and team dynamics
• Partner closely with finance and operations leadership to align human capital planning with financial and operational objectives

Head of People

• Serve as the primary administrator for HubSpot, configuring, maintaining, and optimizing the platform.
• Build and manage workflows, automation, and integrations.
• Ensure HubSpot data integrity by setting up quality controls, user permissions, and training for internal stakeholders.
• Develop dashboards and reporting within HubSpot to provide real-time visibility into performance.
• Lead analytics to inform strategic growth initiatives, such as new market selection, physician targeting, and provider performance tracking.
• Build predictive models and scoring frameworks to prioritize cardiology groups, assess referral potential, and evaluate payer alignment.
• Translate analytics into actionable insights for the Growth team, highlighting where Chamber can drive the greatest value in cardiology markets.
• Develop and maintain detailed sales funnel reporting, tracking performance from lead generation through contracting and onboarding.
• Deliver reports and dashboards that measure provider outreach, conversion rates, time-to-close, and cohort performance.
• Partner with Growth leadership to establish KPIs, set targets, and ensure accountability across provider-facing teams.
• Provide visibility into bottlenecks and recommend process improvements to accelerate provider adoption and market expansion.
• Act as the data partner to the Chief Growth Officer and Growth team, responding quickly to evolving business questions.
• Deliver tailored analyses that support payer negotiations, provider pitches, board reporting, and strategic partnerships.
• Provide scenario modeling and sensitivity analyses to evaluate potential market entry strategies, payer alignment, and clinical outcomes impact.
• Communicate findings clearly and persuasively, tailoring insights for both technical and non-technical audiences.