Manager, Care Management Operations

Chamber

Manager for Chamber's care team overseeing remote healthcare operations and developing frontline staff. Leading performance management and program deployments within a fast-paced environment.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own the day-to-day management of Chamber's care team.
Direct the day-to-day work of Chamber's care team, including task assignment and performance management.
Build and maintain the daily operating rhythm for the team.
Monitor team and member-level performance against contractual SLA requirements and productivity targets.
Partner with Program Operations to deploy new care programs with the care team.

Requirements

What you’ll need

5-8 years of experience, with at least 3 years directly managing remote or virtual frontline healthcare staff.
Demonstrated experience managing centralized or virtual care teams: CHWs, care coordinators, medical assistants, LPNs, RNs or similar frontline healthcare staff.
Comfortable managing staff who may have more clinical knowledge than you.
Familiarity with care management platforms, outreach tools, or call center environments.
Experience in value-based care, population health, care management, or managed care preferred.
Strong operator with a bias toward action, ownership, and continuous improvement.
Prior experience building or scaling teams in a startup or high-growth environment.
Passionate about improving outcomes for cardiology patients and providers.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

care managementperformance managementtask assignmentvalue-based carepopulation healthmanaged care

Soft Skills

leadershipownershipcontinuous improvementoperational management