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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in performance reporting and data analysis, with strong capabilities in Excel, SQL, and BI tools to ensure accurate and reliable reporting. Skilled in maintaining clean datasets and supporting operational performance across clinical programs.
Highest-signal resume keywords
Performance ReportingExcel ProficiencySQL KnowledgeBI Tools FamiliarityData Quality Assurance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data CleaningData ValidationDashboard DevelopmentScorecard MaintenanceOperational Performance Tracking
Soft Skills
Attention to DetailCuriosityAdaptability
Tools & Technologies
RetoolPower BITableauQuickSight
Industry Keywords
HEDISStarsCare OperationsMedication AdherenceQuality Measures
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Support recurring performance reporting, including daily, weekly, and monthly packages that show leadership where our programs stand.
- Build and maintain dashboards and scorecards (in Retool and BI tools) tracking leading indicators, SLA pacing, and operational performance across payer programs.
- Pull, validate, and QA data from operational systems to ensure reporting is accurate before it reaches leadership.
- Support clinical performance reporting across medication adherence, post-discharge visit completion, care gaps, and quality measures (HEDIS, Stars), surfacing the signal for clinical partners.
- Investigate missed targets, unexpected trends, data discrepancies, and reporting issues to identify root causes and improve reporting accuracy.
- Build, maintain, and QA workflows, lists, and properties to support Care Ops reporting and program operations.
- Maintain clean, consistent, and reporting-ready data to ensure reliable reporting and dashboards.
- Support new reporting requirements and operationalize program changes as contracts and programs evolve.
- Flex to team priorities and take on new analytical and operational tasks as they emerge.
Requirements
What you’ll need- Bachelor’s degree in a related field.
- Strong Excel skills, including lookups, pivot tables, and data cleaning.
- Basic SQL knowledge or the ability to learn quickly.
- Familiarity with BI and dashboarding tools (e.g., Retool, Power BI, Tableau, or QuickSight).
- Exceptional attention to detail and data accuracy.
- Curious, eager to learn, and comfortable asking questions.
- Comfortable working with imperfect data and transforming it into clean, reliable datasets.
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities
