Marketing Program Manager, Events
Blue Mantis
WordPress
eDiscovery Program Manager
CGS Federal (Contact Government Services)
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $156,986 - $213,053 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSAzureCloudDNS
About the role
- Provide Discovery Program contractor staff management support and mentor new team members
- Oversee administrative logistical support including schedule changes, work assignments, coverage, and time entry
- Coordinate onboarding activities with FBI security, IT, and administrative units
- Manage client expectations, deliverables, and communication with clients and government leads (COR/OGC)
- Initiate process improvement initiatives and facilitate communication, planning, and resource management
- Provide technical and eDiscovery SME support for full life cycle management of assigned resources
- Develop and track clerical and IT project schedules, milestones, and deliverables
- Oversee and monitor system maintenances, system/application logs, backups, and scheduled jobs
- Oversee Veritas eDiscovery, Microsoft Exchange, Windows Server administration, and network directory services
- Monitor Discovery’s IT infrastructure, cloud technologies (Azure/AWS) and network architecture
- Ensure operational coverage for 24/7/365 requirements and enforce work standards and schedules
- Prepare, review and submit required reports; provide cost and staffing estimates; ensure RFQ performance and quality assurance
Requirements
- Top Secret clearance required
- Experience providing eDiscovery subject matter expertise
- Experience with Veritas eDiscovery (version 10) or industry recognized review platforms
- Experience with Microsoft Exchange (2019 and 2022)
- Experience with Microsoft Windows Server (2016/2019/2022)
- Knowledge of DNS, WINS, DHCP, and LDAP compliant directories
- Experience with cloud technologies (Microsoft Azure and Amazon AWS)
- Experience managing contractor staff, schedules, timekeeping, and invoicing
- Experience developing and implementing training programs and remedial actions
- Experience reviewing system/application logs and performing technical assessments
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
- Professional growth through various learning opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
eDiscoveryVeritas eDiscoveryMicrosoft ExchangeWindows ServerDNSWINSDHCPLDAPcloud technologiestechnical assessments
Soft skills
staff managementmentoringcommunicationprocess improvementresource managementclient managementplanningadministrative supportschedule managementtraining program development
Certifications
Top Secret clearance
