PMO Manager
Quantinuum
PMP
Business Analyst
CGS Federal (Contact Government Services)
full-time
Posted on:
Location Type: Hybrid
Location: Miami • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $110,000 per year
Job Level
SeniorLead
Tech Stack
PMP
About the role
- Support the development of briefings, agendas, and other general documentation support, including training material and demonstration sessions for new and existing technologies
- Document and analyze business and functional requirements and translate them into process maps and technical system requirements
- Develop comprehensive documentation meeting organizational standards, including basic system architectural diagrams/wireframes, concepts of operations, and monthly status reports
- Create high-level briefings and communications materials for customers, management, and executive stakeholders
- Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation
- Evaluate program materials and develop innovative approaches for improvement
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Develop and implement a deep understanding of Microsoft and Atlassian products and services (Teams, SharePoint, Visio, Jira, Confluence) to translate complex product information into simple, polished, and engaging content
- Research, outline, write, and edit new and existing content, collaborating with team members to understand project requirements
- Develop content in various media forms for maximum usability, with a consistent and cohesive voice across all documentation
- Perform risk management: identify, prioritize, mitigate risks, and communicate and escalate risks and issues
- Support continuous improvement by providing recommendations on improving products, services, and processes
- Manage client interaction and expectations regarding team efforts
- Identify and coordinate cross-team dependencies and collaboration
- Continually seek opportunities to increase customer satisfaction and deepen long-lasting client relationships
Requirements
- Must be a U.S. Citizen
- Bachelor's Degree (Computer Science, or engineering)
- Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance
- 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes
- Experience working with phase-based and Agile delivery methods
- Experience with Jira or other Agile tools
- Ability to clearly communicate technical concepts to both technical and non-technical users
- Must be able to work well both in a team environment and independently
- Must possess exceptional attention to detail
- Excellent interpersonal and communication skills
- Familiarity with government projects and policy/procedures teams
- Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis
- Experience in managing client requirements and small teams
- Excellent analytical skills and business presentation skills
- (Ideally) Experience supporting DHS HQ or other US Federal Agencies
- (Ideally) Experience tracking and reporting project or program delivery progress and budget execution
- (Ideally) Experience developing project briefs and reports for non-technical audiences
- (Ideally) Knowledge of the federal acquisition lifecycle
- (Ideally) Familiarity with Business Intelligence and Data Analytics
- (Ideally) Project Management, Agile, and/or Cyber Certifications (PMP / ACP / CSM / SAFe / CISM)
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
- Comprehensive benefits package
- Professional growth and learning opportunities
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysissystems analysisinformation systems designAgile delivery methodsrisk managementtechnical documentationprocess mappingcontent developmentdata analyticsproject management
Soft skills
communication skillsinterpersonal skillsattention to detailteam collaborationindependent workclient managementanalytical skillspresentation skillscustomer satisfactionstakeholder engagement
Certifications
PMPACPCSMSAFeCISM
