IDERA Software

IT Project Manager

IDERA Software

full-time

Posted on:

Location: 🏈 Anywhere in North America

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Job Level

Mid-LevelSenior

Tech Stack

CloudPMP

About the role

  • Oversee and manage long-running IT projects, ensuring that deadlines, budgets, and scope are met while maintaining high-quality standards
  • Balance recurring work items (helpdesk, hardware procurement) alongside long-running project-based work (cloud tool migrations, implementing new IT-acquired software)
  • Drive adoption and continuous improvement of Agile practices across the team (Scrum, Kanban)
  • Utilize Jira to track progress, manage user work queues, backlogs, sprints, and epic burndowns for long-running projects
  • Facilitate both short-term focused IT engineers on helpdesk/procurement and long-running system implementations or migrations
  • Regularly update stakeholders and leadership on project status, roadblocks, risks, and opportunities
  • Define processes and policies for employee onboarding, laptop procurement/upgrades, employee offboarding, and other scheduled business needs
  • Analyze and apply lessons learned from previous projects to enhance processes, tools, and team performance

Requirements

  • Experience working with various cloud-based IT productivity systems such as Microsoft Teams, Google Workspace, Hubspot, Atlassian JIRA, Zendesk
  • Proven experience as an IT Project Manager, managing complex, long-term technology projects
  • Strong expertise in Agile methodologies (Scrum, Kanban) and experience with Agile transformation
  • Expertise in using Jira for tracking projects, managing backlogs, and sprint planning
  • Solid understanding of project lifecycle management, including requirement gathering, planning, execution, testing, and delivery
  • Strong communication and interpersonal skills, with ability to work closely with cross-functional teams and stakeholders
  • Ability to manage multiple projects simultaneously and adapt to changing priorities
  • Strong problem-solving skills with a proactive approach to issue resolution
  • Preferred: PMP (Project Management Professional) or Certified ScrumMaster (CSM) certifications or similar
  • Preferred: Experience with other project management tools like Confluence, Trello, or Microsoft Project
  • Preferred: Familiarity with DevOps practices, CI/CD pipelines, and cloud technologies
  • Preferred: Background in software development or IT infrastructure projects
  • Preferred Time Zone Coverage: US/EU