Head of Marketing
Crossmint
Enterprise SaaS Implementation Manager
CENTRL Inc
full-time
Posted on:
Location Type: Hybrid
Location: Mountain View • California • 🇺🇸 United States
Visit company websiteSalary
💰 $125,000 - $150,000 per year
Job Level
JuniorMid-Level
About the role
- Play a pivotal role in engagement, delivery, deployment and onboarding of CENTRL's clients
- Deliver next-gen third party risk and diligence built on automation, analytics and intelligence
- Lead new client onboarding and implementation engagements across multiple verticals
- Help clients and partners implement our products and plan projects effectively
- Demonstrate thought leadership and develop trust with the client by developing in-depth knowledge of their business and vertical
- Provide guidance and recommendations on platform configurations to achieve client use case and business process needs
- Assist clients with analytics and reporting needs on the CENTRL platform
- Drive the continuous improvements of our implementation methodology
- Present CENTRL solutions with compelling business benefits and assist sales team with demos and proofs-of-concept
- Work directly with CENTRL's Product Management team on understanding the product roadmap and provide input based on client and vertical learnings
Requirements
- 2+ years of experience in a client-facing role combined with technical product expertise (such as consulting, solution architecture, professional services, client solutions delivery or technical solutions management)
- Very comfortable with clients and providing constructive guidance on their needs & use cases
- Expertise with Enterprise software platforms and solutions
- Strong organizational and multitasking skills, with prioritization and focus
- Excellent project management, planning, organization, and influence skills
- Cross-functional skills with an ability to cultivate relationships with all other departments
- Education: MBA/BS, with evidence of technical experience or equivalent relevant experience
- Excellent analytical and quantitative skills; strong bias towards data-based decision making
- An eagerness to contribute to the success of a fast-paced, start-up environment
- Strong passion for innovating on market-leading products
- Preferred: Experience in working with and managing partners in implementation projects, including global system integrator and packaged software vendors
- Preferred: Experience with commercial and legal negotiations working with procurement, legal, and business teams
- Preferred: Ability to work with sales engineers and customer’s technical leads to inventory existing software estate, define migration plans, and build business cases for migrations
- Preferred: Master's degree in Computer Science or Engineering
Benefits
- Competitive salary, performance bonus, and company equity
- Comprehensive benefits package including 401K, medical, dental, and vision plans for you and your family
- Generous PTO
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
client solutions deliverytechnical solutions managementEnterprise software platformsanalyticsreportingproject managementimplementation methodologydata-based decision makingmigration plansbusiness cases
Soft skills
client-facingconstructive guidanceorganizational skillsmultitaskingprioritizationinfluence skillsrelationship cultivationanalytical skillsquantitative skillspassion for innovation
Certifications
MBABSMaster's degree in Computer ScienceMaster's degree in Engineering
